05/27/2026
Family Services Worker - Interim
Department: C&FS Education
Location: LOWELL, MA
Pay Range $26.00 - $29.00 per hour
Company Overview
Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Position Summary:
Responsible for providing entry level case management to clients and their families. The Interim Family Service Worker works closely with families and classroom staff to promote family engagement and school readiness.
Essential Functions and Responsibilities:
Welcome families into the program via Parent Orientation and Enrollment Meetings and encourage parents to become engaged in the program’s decision-making process through participation on the Policy Council, Parent Committee, classroom activities and training opportunities
Complete intake and needs assessments with each family, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food& nutrition, school & daycare, legal issues, health, parenting, and daily living skills.
Maintain the structure and policies of the program through orientation of participants by reviewing program rules, policies, and case management visits.
Complete home visits with assigned families at least semi-annually
Interview and evaluate clients to formulate Individualized Family Partnership Agreements based on Program requirements. Work closely with families to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
Establish, evaluate and monitor goals for clients linked to measurable outcomes. Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services.
Advocate on behalf of clients.
Provide support, referrals, and guidance to parents for themselves and their children.
Work closely with classroom staff to promote school readiness for assigned children and families
Plan and facilitate Parent Committee meetings
Recruit children and families to participate in the Early Learning Program or School Age, including children with diagnosed disabilities
Monitor child attendance in accordance with attendance procedures and support families to maintain consistent attendance
Gather and maintain child and family health and other documentation to comply with Head Start/EEC mandates
Assist families with transitions into and out of Head Start, and into other educational and childcare settings
Maintain accurate case records by documenting all services rendered including up to date case notes, telephone contact logs and referrals. Enter required data into the agency databases with reporting as required.
Provide emergency response management to address any crises or safety issues that may arise.
The duties listed above are representative of the work performed. Other related duties may be assigned.
Qualifications:
1-2 years’ experience in human services or early education.
Desire to work with low income, culturally diverse, and at-risk families and individuals.
Proof of MMR and recent physical
Excellent Customer Service, organizational, interpersonal, oral and written communication skills.
Ability to manage multiple priorities and work in a fast-paced environment.
Proficient computer skills required in basic computer software and data collection systems.
Successful CORI/DCF review prior to employment which includes fingerprinting
Excellent crisis management skills.
Bachelor’s Degree required, preferably in a Human Services related field.
Valid Driver’s License
Preferred Qualifications
Experience working with parents and/or young children preferred.
Proficiency in Spanish, Portuguese, Khmer or Arabic preferred.
Compensation and Benefit Information
At Community Teamwork, our employees enjoy access to comprehensive benefits to support their physical, financial, and emotional wellness.
We offer:
· 4 Weeks of Paid Time Off, Paid Sick Leave, 12 paid holidays
· Medical, Dental, and Vision Insurance
· Life and Disability Insurance, Critical Illness and Accident Insurance, Pet Insurance
· Tuition Reimbursement, Career Advancement and Professional Development Opportunities
· 5% employer contribution to your 401(k) retirement account after 6 months of employment
· Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.
· The stated salary range represents the Agency’s good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications.
Equal Opportunity Employer – Vets/Disabled
This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.
Full Job Description
http://commteam.hrmdirect.com/employment/job-opening.php?req=3712802&req_loc=1326929&&
