01/22/2026
Cold weather is on the way, so now’s a good time to protect your water lines. Turning off your water alone doesn’t always prevent pipes from freezing or bursting unless the lines are fully drained—which can be tough to do. Any water left in exposed pipes can still freeze and cause damage. If you do shut off your water, don’t forget to turn off your water heater to prevent damage or safety issues. The best way to protect your plumbing is to insulate any exposed pipes before temperatures drop. While dripping faucets isn’t recommended since it can increase water use and make your bill higher than normal, it may help prevent freezing if it’s your only option.
Please keep in mind: Water used for dripping faucets is billed as normal usage, and adjustments or credits are not available.