We welcome you and your comments on the McDonough Power Cooperative page. The purpose of our page is to present helpful information and matters of interest to McDonough Power Cooperative members and the communities we serve. We encourage you to submit your questions and comments, and we appreciate your positive and constructive feedback. Please remember, this page is not monitore
d 24/7. We will generally monitor during normal business hours, Monday through Friday. Member service matters that need immediate attention, such as power outages or safety concerns, should not be posted on Facebook, because we cannot guarantee a timely response. Our dispatchers are on duty 24/7. Please report power outages by calling (309) 837-1400. Specific questions about your McDonough Power account or your power bill should be handled in person at our office or by phone at (309) 833-2101. McDonough Power Cooperative reserves the right to remove any post we feel is inappropriate, rude or offensive, or any negative feedback that is presented without constructive criticism. We will delete comments that contain vulgar language or personal attacks of any kind. We reserve the right to remove any unsolicited advertising and comments that include links to other sites; are clearly off topic; advocate illegal activity; promote particular services, products or political candidates or organizations; or infringe on copyrights or trademarks. Those who repeatedly post inappropriate content will be blocked from commenting on the page. Please do not post any personal information. You risk your own security and privacy when you do this. McDonough Power Cooperative cannot guarantee that private information shared via Facebook will be protected. Please note that only the comments expressed by McDonough Power on this site reflect the opinions and position of the cooperative. Thank you and welcome to your cooperative’s page.
