10/09/2026
TCEC personnel have completed their preparedness efforts and are positioned to respond as quickly as possible to any impacts from Hurricane Isaias within our service area.
Crews will continue working to restore outages throughout the night whenever and wherever it is safe to do so. Additional contract crews have been secured to provide support if needed.
Members who depend on medical devices requiring electricity should make arrangements for an alternate source of power or care in the event of an outage.
For assistance or to report an outage:
📞Call 800.999.2285
📱Text 'TCEC' to 800.999.2285
🖥️Login to your account online at www.tcec.com or on the TCEC SmartHub mobile app
🗺️ Track outages: outage.tcec.com
Areas with active fiber internet service with Conexon Connect will likely experience internet outages as well. The fiber will be repaired following the repairs of power infrastructure in those areas. For internet connectivity issues and troubleshooting, contact Conexon Connect at 1-844-542-6663 or visit www.conexonconnect.com.
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🚸 Please remember the importance of safety in these dangerous conditions. The safety of our members, community, mutual aid, and employees is the priority.
• There may be many downed power lines throughout our service territory. Please use extreme caution when navigating around them. Do not go within 25 feet of a downed line. You can report the information to the co-op by street name and general area.
• To remain safe in a flooding situation, PLEASE do not try to manipulate any power conductors, including flipping your breaker, including your main outside breaker, opening your meter, or attempting to unplug anything from your outlets.
• Never connect a standby generator to your home’s electrical system. Set up and run your generator in a well-ventilated area outside of the home. Make sure it is away from doors, windows, and vents. The carbon monoxide generated is deadly.
• Avoid crews working in the street. This will keep you and the crews safe and allow them to work on restoring your power.
• Do not enter flooded areas, which can conceal downed wires or other potential hazards.
• Tune in to local news broadcasts for the latest weather and emergency information.
• Follow the advice of your local emergency management and health officials.
• Take cover as necessary.