Monroe County Emergency Services - 911

10/23/2026

When you call 911, there are three important things we need to know:

📍 WHERE? — What is the exact location of the emergency?

❓ WHAT? — What is happening? Tell us what’s going on.

👥 WHO? — Who needs help? Who is involved?

We know it can feel like we’re asking a lot of questions, especially when you’re scared or stressed. But we promise, those questions aren’t useless! They help us get the right responders to the right place, keep them updated as the situation develops, and help keep everyone safe.

📞 Stay calm, answer our questions, and remember: help is being sent while we’re talking to you!

10/21/2026

💜 Abuse doesn’t always leave bruises. It can look like control, isolation, fear, or someone making you feel like you have no choices.

If you or someone you know needs help, please know you are not alone.

📱 Monroe County, Tennessee, has Text-to-911 capabilities. If you can’t safely speak, you can text 911 for emergency assistance.

You deserve to feel safe. You deserve to be heard. And help is available.

10/20/2026

Monroe County E-911, Monroe County EMS, and Madisonville Fire were excited to participate in Career Day at Cross Creek Christian School today!

We enjoyed the opportunity to talk with students about our careers, what we do to serve our community, and how our agencies work together to keep Monroe County safe. From answering the call for help to providing emergency medical care and responding to fires, every part of the emergency response team plays an important role!

A big thank-you to Cross Creek Christian School for inviting us to be part of such a wonderful opportunity to connect with students and share more about public safety!

One community. One team. Always ready to serve. ❤️

10/17/2026

🚨MONTHLY SIREN TEST🚨
If you heard the tornado siren going off in Madisonville City- don’t fear! This is the planned monthly training to ensure this siren works in case of emergencies. No need to panic!

10/16/2026

Our friends at Madisonville Fire have shared some important information just in time for the temps to drop tonight!

🚒🔥 SPACE HEATER SAFETY REMINDER 🔥🚒

As temperatures begin to drop, Madisonville Fire-Rescue reminds everyone to use caution when operating space heaters and portable heaters.

Keep heaters at least 3 feet away from anything flammable, plug them directly into wall outlets, do not use them with extension cords or power strips, and never leave them unattended.

⚠️ If your heater begins making unusual noises, produces strange smells, or shows signs of malfunction, turn it off immediately and unplug it if safe to do so. If you suspect a fire or other emergency, get everyone to safety and CALL 911!

🔥 Stay Warm. Stay Safe. 🔥

10/16/2026

Today, we want to take a moment to recognize the woman who leads Monroe County E-911 with not only strength and dedication, but also a genuinely caring heart and compassion for the people behind the headsets.

Being a leader in emergency communications means so much more than managing operations and making tough decisions. It means understanding the weight that comes with this job, recognizing the people who carry it every day, and showing up for your team when they need you most.

We are grateful for a leader who cares about her dispatchers as people, understands the challenges that come with this profession, and works hard to support the team that serves our community around the clock. Behind every headset is a person who gives a little piece of themselves to help others, and having a leader who recognizes that matters more than words can say.

Leadership isn’t just about being in charge. It’s about having a heart for the people you lead, standing beside them through the difficult days, and reminding them that the work they do matters.

Thank you for your dedication, your compassion, and the heart you put into leading Monroe County E-911. We appreciate you today and every day!

Happy Boss’s Day to our Boss Lady ❤️

10/16/2026

Seconds Matter Before EMS Even Arrives

When you call 911 for a medical emergency, the help you receive begins long before Monroe County, TN EMS pulls into your driveway.

📞 Our 911 telecommunicators will ask questions to understand what is happening, determine the appropriate response, and provide instructions when needed while help is on the way.

❤️ Here’s how YOU can help EMS before they arrive:

🚪 Make access easy. Unlock the door, secure pets, and have someone meet responders if possible.

📍 Know your location. Be ready to provide the address, apartment number, landmarks, or directions if needed.

🩺 Follow the dispatcher’s instructions. If CPR or other emergency instructions are needed, we can help guide you until responders arrive.

🚑 Give the ambulance room. When you see emergency lights and hear sirens, safely move to the right and stop when appropriate. Never follow closely behind an emergency vehicle.

⏱️ Every second counts. The information you provide and the actions you take can help EMS begin providing care as quickly as possible.

At Monroe County E-911, we are proud to be the link between someone having their worst day and the responders working to help them.

The call starts with us. The response takes a team. ❤️

10/15/2026

🍂🔥 BURN PERMIT SEASON BEGINS OCTOBER 15

Notchey Creek Fire-Rescue reminds residents that Tennessee requires a burn permit for outdoor debris burning October 15 through May 15.

Get your FREE permit on the day you plan to burn:
🌐 BurnSafeTN.org
📞 877-350-BURN (2876)

✅ Natural yard debris: Leaves, brush, branches, limbs and yard trimmings grown on your property, where burning is allowed.

🚫 Do not burn: Household trash, plastics, tires, cardboard, paper, construction debris, or treated or painted wood.

Before lighting your pile:

• Check local restrictions, burn bans and weather.
• Avoid windy conditions.
• Clear flammable material from around the pile.
• Keep water and tools nearby.
• Stay with your fire until it is completely extinguished.

A permit does not override burn bans or local restrictions. If your fire escapes, call 911 immediately.

Help us protect our neighbors, property and firefighters—burn responsibly!

Serving with integrity. Responding with excellence.