Franklin County Emergency Services

04/13/2026

Thank you to all our hard working, dedicated and professional 911 Dispatchers. They go above and beyond everyday behind the scenes. If you see one of them, please give a thanks. This is their week!

04/08/2026

03/02/2026

12/13/2024

If you were impacted by remnants of Tropical Storm Debby (August 8-10, 2024), please see the information below:

Disaster Loan Outreach Center (DLOC)
Franklin County

Dickinson Town Hall
339 Akins Rd
Dickinson Center, NY 12930
Opening: Tuesday, Dec. 3, 11 a.m. to 6 p.m.
Hours: Monday - Friday, 9 a.m. to 6 p.m.
Saturday, 10 a.m. to 2 p.m.
Closed: Sunday

Permanently Closes: Wednesday, Dec. 18 at 4 p.m.


Disaster Loan Outreach Center (DLOC)
St. Lawrence County

St. Lawrence County Industrial Development Agency
19 Commerce Lane Suite 1
Canton, NY 13617
Opening: Tuesday, Dec. 3, 11 a.m. to 6 p.m.

Hours: Monday - Friday, 9 a.m. to 6 p.m.
Saturday, 10 a.m. to 2 p.m.
Closed: Sunday

Permanently Closes: Wednesday, Dec. 18 at 4 p.m.

To apply online and receive additional disaster assistance information visit sba.gov/disaster. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email [email protected] for more information on SBA disaster assistance. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

08/30/2024

08/13/2024

⛔️County Route 5 update!

County Route 5 has been re-closed at the Joy Brook crossing. The culvert pipe has begun to fail and the concrete head wall on the west side has collapsed. This crossing is now deemed as in structural failure and is VERY unstable and unsafe.

Please heed the road closure signage, barricades, cones and DO NOT DRIVE over the crossing. It looks fine, but it’s not. Not even close!!! Find alternate routes.

I anticipate this will be an extended closure now.

07/19/2024

A potential scam has been identified, with a 'bad actor' claiming to be calling from Franklin County Dispatch, requesting payment of property tax to a third party. Please be advised that Franklin County, NY Dispatch and 911 Center only makes contact with individuals to verify Emergency information. We will not contact anyone requesting payment!

06/13/2024

The eastern half of the United States faces an intense heat wave starting late this week and peaking next week that could produce dangerously high temperatures over a large area for an extended period. It could threaten records and place vulnerable groups of people at risk from heat-related illnesses. Stay safe!

03/12/2024

To those who are dating/married to anyone in the helping professions (EMT's, Paramedics, Police Officers, FireFighters, 911 Dispatchers, Teachers, Social Workers, Therapist, Nurses including other Hospital Staff, Counselors, etc.).

It's going to be some days they're going to come in the door, and not say anything, nor do they want to say anything to you. Trust me! It's not you!

They've talked all day, intervened in crisis situations, seen someone take their last breath, had someone share a traumatic experience with them , and then after dealing with some or all of these issues in a day, they have to drive home. The last thing they want to do is talk.

If the house ain't burning down let them have their moment of quiet time. Sometimes that moment may be the rest of the day. Most of the time, they can't tell you about their day because of privacy, and they're still trying to process what they heard or saw.

Understand, it's not that they don't want to talk to you. Their job consists of talking! They're just tired!

01/27/2024

Help US help YOU. Please post your 911 number clearly and visible. We cannot help you if we cannot find you. - Please support your local Fire & EMS Department….