09/03/2026
๐๐ฉ๐๐๐ญ๐ ๐๐จ๐ซ ๐๐๐๐ญ๐ข๐จ๐ง ๐ ๐๐๐ญ๐๐ซ & ๐๐๐ฐ๐๐ซ ๐๐ญ๐ข๐ฅ๐ข๐ญ๐ฒ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ๐ฌ
Good news! The software issue affecting our Section 2 digital statements has been resolved. Corrected e-bills were sent out yesterday afternoon, Wednesday, September 2, at approximately 1:30 PM.
๐๐ก๐๐ญ ๐ฒ๐จ๐ฎ ๐ง๐๐๐ ๐ญ๐จ ๐ค๐ง๐จ๐ฐ:
- Paper Bills: If you received a physical paper bill in the mail, it was correct all along and remains valid.
- E-Bills: The newly emailed statements sent out at 1:30 PM yesterday now correctly display your usage details for the current billing cycle (covering May, June, and July, due October 1). Please note that the actual dollar amounts did not change.
- Payments: You can now proceed with your payments using either your updated e-bill or your physical statement. Please ensure your payment is made by the official due date listed on your bill (October 1)
Thank you for your patience and understanding while we got this sorted out with our software provider.
If you have any questions or need support regarding your billing section or account, please contact us at [email protected].