Heart of Texas Electric Cooperative

09/29/2026

Heart of Texas EC fans! It's time to award the September $50 bill credit to one lucky member!

HOTEC members are eligible to win just by being a fan. So, like our post on Facebook. Good luck!

Winner will be directly contacted from our office; do not click any links claiming to win a prize. We already have your contact information on file.

Send a message to learn more

09/23/2026

UPDATE: Service has been restored. If your power is still out, please call and report it.

Crews are currently working an outage in the Twin Rivers subdivision. They have isolated the problem. No estimated time of restoral at this time.

09/22/2026

⚡ WE’RE HIRING: JOURNEYMAN LINEMAN ⚡
Heart of Texas Electric Cooperative Inc., is looking for a safety focused, dependable, and experienced Journeyman Lineman to join our team!
If you’re a skilled electric utility professional who takes pride in safety, teamwork, reliability, and serving your community, we’d like to hear from you.
What we’re looking for:
🔹Strong commitment to safety
🔹Ability to work effectively as part of a team
🔹Strong communication and problem-solving skills
🔹Ability to participate in the Cooperative's on-call rotation & respond to outages and emergencies
🔹Commitment to providing reliable service to our members
At Heart of Texas Electric Cooperative, you’ll have the opportunity to build your career while helping us provide safe and reliable electric service to the communities we serve.

09/14/2026

COMPLETED: the maintenance scheduled for 9-16-2026 has finished.

SmartHub Outage Notice

HOTEC SmartHub will be temporarily unavailable on Wednesday, September 16, beginning at 5:00 PM due to scheduled system maintenance. We anticipate SmartHub being offline for at least a couple of hours.

During this time, members will not be able to access SmartHub online or through the mobile app. We appreciate your patience and understanding while this maintenance is completed.

09/11/2026

POWER OUTAGE

Our crews working 27 individual outages affecting about 760 meters across our service area. There are reports of poles down due to storm damage.

For updates, please visit hotec.coop/outage-center.

09/10/2026

HOTEC is proud to join Meals on Wheels Waco for their Wild Game Event, and we need a few more volunteers to help us serve! 💙 Volunteers will be helping from 3–10 PM, so we’re looking for folks who are comfortable being on their feet for the full event—serving experience is preferred.

If you’re interested, please send us a message through Messenger before the event. Volunteers must be confirmed in advance—we won’t be able to accommodate walk-up volunteers the day of the event. There is additional event information that we’ll need to provide beforehand, so messaging us ensures you’re on the volunteer list and have everything you need.

Come serve alongside HOTEC and help support a wonderful organization in our community! 💚🦌

09/03/2026

Our offices will be closed Monday, September 7 in observance of Labor Day. We hope you and your family have a safe and wonderful holiday!

To report an outage, call 1-800-840-2957 or tap Report an Outage in SmartHub.

To pay by phone, call 1-800-840-2957 & select option 2.

09/02/2026

Congratulations, Jo Anna Moore!

You are the Facebook winner for the month of August. Your $50 bill credit will be applied to your account.

Do not click any links claiming to win a prize. We have your contact information on file.

Thanks to all our members who participated! We love hearing from you!

Send a message to learn more

09/02/2026

SYSTEM UPDATE — RESTORED ✅

Our software systems are back up and operating normally. Members may resume using our normal services for payments, account access, and outage reporting.

Thank you for your patience and understanding while we worked through the issue this morning! ❤️💙

Attention Members!

We are currently experiencing a software outage that began this morning and is still ongoing. Our team is working to get systems back up and running as soon as possible.

⚠️ If you need to report a power outage, please call our office directly at 254-840-2871.

We appreciate your patience and understanding while we work through the issue. We'll provide an update once our systems are restored.

09/01/2026

Attention Members!

SmartHub will be unavailable for overnight maintenance tonight. Maintenance will begin close to midnight and scheduled to be completed by 7 a.m. Once maintenance is complete, SmartHub and payments will become available.

SmartHub and bill pay will be offline during this planned maintenance. Also, the Outage map will not be functional.

To report an outage, please call 1-800-840-2957, Option 1.

We apologize for the inconvenience.