Massachusetts State 911

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Massachusetts State 911 The official page of the Massachusetts State 911 Department. If you are in Massachusetts and have an emergency, DIAL 9-1-1.

IF YOU ARE CALLING FROM OUT OF STATE TO REPORT AN EMERGENCY IN MASSACHUSETTS, CALL 508-872-2508!

Yesterday, MCSA - Massachusetts Communications Supervisors Association recognized Barbara Boiteau, lead dispatcher for t...
10/22/2026

Yesterday, MCSA - Massachusetts Communications Supervisors Association recognized Barbara Boiteau, lead dispatcher for the Sturbridge Police Department for her upcoming retirement in February of 2027. Barbara has been a member of MCSA for over 30 years, and has played an important role in 9-1-1. Congratulations Barbara!

Left to right: Lead Dispatcher Barbara Boiteau, MCSA President Erin Hastings, Sturbridge Police Deputy Chief Lobmardi, Sturbridge Police Chief Dessert.

10/22/2026

In an emergency, if you can't safely speak, you can still text 911. Here's how.📱

Call if you can. Text if you can’t.

Learn more at mass.gov/e911.

#911

Thank you John J Mazza, MPTC ASHER Director, Scott Cluett, DFS ASHER Director, Timothy Howe, Chief Oakham Fire, Assistan...
10/22/2026

Thank you John J Mazza, MPTC ASHER Director, Scott Cluett, DFS ASHER Director, Timothy Howe, Chief Oakham Fire, Assistant Chief Massport Fire, Mass Fire Academy Instructor Kristopher Threlkeld and Trooper, MSP…for the wonderful CRASE/ASHER presentation for our 65th Academy class today. It was so appreciated and well received!

When you need emergency help but can’t safely make a voice call, you can Text to 911. 📱In an emergency, enter 911 in the...
10/20/2026

When you need emergency help but can’t safely make a voice call, you can Text to 911. 📱

In an emergency, enter 911 in the “To” field, provide your location and the nature of the emergency, and answer any questions from the dispatcher.

Call if you can. Text if you can’t.

Learn more at mass.gov/e911.

#911

Congratulations Tom, on your well earned Retirement!
10/16/2026

Congratulations Tom, on your well earned Retirement!

(Left to right)State 911 Trainer Mary Martineau and Smith High School Public Safety CTE Instructor Kristen Marciniac fr...
10/15/2026

(Left to right)State 911 Trainer Mary Martineau and Smith High School Public Safety CTE Instructor Kristen Marciniac from Northampton HS was on site at our Milford facility today and took the opportunity to express her appreciation for the outstanding job Mary did with their senior class  certifying  them as 9-1-1 telecommunicators over the past few weeks.

The State 911 Department Proudly awarded a commendation to Dispatcher Rachel Crompton of the Central Massachusetts Regio...
10/15/2026

The State 911 Department Proudly awarded a commendation to Dispatcher Rachel Crompton of the Central Massachusetts Regional Emergency Communication Center for an outstanding CPR save recently. You will be able to read the full story in our October Newsletter! Way to go Dispatcher Crompton!

10/15/2026

Learn how the Massachusetts Equipment Distribution Program (MassEDP) is helping make communication more accessible. 📱

MassEDP provides specialized telephone equipment to eligible Massachusetts residents who have a disability, see if you or someone you know may be eligible.

Learn more at mass.gov/edp.

If a disability makes it difficult to hear, see, remember, or use a standard phone, the Massachusetts Equipment Distribu...
10/13/2026

If a disability makes it difficult to hear, see, remember, or use a standard phone, the Massachusetts Equipment Distribution Program (MassEDP) may be able to help.📱

MassEDP provides specialized telephone equipment to eligible Massachusetts residents, helping them stay connected with family, friends, essential services, and emergency resources.

Learn more and see if you’re eligible at mass.gov/edp.

Address

151 Campanelli Drive, Suite A
Middleboro, MA
02346

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+15088282911

Website

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