01/20/2026
PSA to ALL GM Water Supply Customers. This mornings leak that we encountered in Shamrock Shores Subdivision was NOT weather related but we are finally starting to see some freezing temperatures in Deep East Texas. That being said, please remember to take proper steps to protect your water lines and get them winterized. If you know that we will be seeing below freezing temperatures for several consecutive hours, please walk outside and turn your meter off and drain your inside lines to avoid any breaks. Then turn it back on when necessary or when temperatures get back above freezing. We ask that you DO NOT drip your faucets because that will deplete our storage tanks rather quickly when we have a couple thousand or more households dripping faucets at the same time. We’ve seen that happen time after time and it takes several days, if not longer, to overcome and restore service to everyone. If you need assistance in shutting your meter off, please contact the office and we will have someone come out and shut it off for you. One last thing, we understand that a large part of our customer base has weekend/holiday homes in the system in which they do not reside in year round. If you are one of these customers or if your neighbor has one of these homes, please take the time to shut the water meter off to avoid any busted lines and potential flooding within the home. We have also seen this happen on multiple occasions and it’s easily avoided if you take the time to prepare now. As always, please feel free to contact the office with any questions or concerns or if you need assistance in shutting your meters off. Thank you.