09/03/2026
⚠️ IMPORTANT WATERSCOPE AND WATER-METER NOTICE
The WaterScope app is not yet ready for residential use in the Town of Milliken.
The Town is continuing to work with Metron to configure and test this new system and prepare accurate registration instructions.
When WaterScope is ready, residents will receive the information and step-by-step materials needed to create an account and connect to the correct meter.
Protecting the Town’s Water System
Water meters, meter pits, valves, wiring, meter seals, remote-reading devices, and related equipment are part of the Town’s water supply system. For your safety and the protection of this public infrastructure, residents must not enter, open, access, alter, operate, damage, move, disconnect, reconnect, or otherwise interfere with a water-meter pit or its equipment without Town authorization.
Milliken Municipal Code Section 13-2-40 makes it unlawful for an unauthorized person to:
• Trespass upon property of the Town’s water supply system;
• Tap a water main or make an unauthorized connection;
• Interfere with water-system property, equipment, mains, valves, hydrants, or other appliances;
• Change or alter the position of a valve or appliance regulating water flow;
• Tamper or interfere with a water meter, remote meter, wiring, meter seal, or meter bypass so that water use is not accurately recorded;
• Access or use water without permission after service has been discontinued; or
• Interfere with a Town employee performing duties necessary for the repair, maintenance, or operation of the water system.
Section 10-5-80 prohibits criminal tampering with utility property, including altering, obstructing, or interfering with a meter without authorization.
Section 10-5-100 prohibits damaging, moving, removing, destroying, or injuring property belonging to or controlled by the Town without authorization.
Section 13-2-420 provides that the Town maintains the water meter.
Potential Consequences
Unauthorized access, tampering, interference, damage, or reconnection may be investigated and could result in a citation requiring an appearance in Milliken Municipal Court.
Under Sections 1-4-20 and 2-4-120, a person convicted of violating the Municipal Code may be fined up to $2,650. The actual penalty in an individual case is determined by the Municipal Court.
Section 13-2-825 also establishes the following tampering fees for unauthorized reconnection of water service:
• First unauthorized access: $100 tampering fee;
• Second unauthorized access involving one or more of the same property owners: applicable reconnection fee plus a $200 tampering fee; and
• Third and subsequent unauthorized access: $300 for each subsequent reconnection.
These fees apply specifically to unauthorized reconnections and are separate from court fines, repair costs, reconnection charges, or other remedies that may apply.
Accounts Created Before the Official Launch
Any unauthorized residential WaterScope account created before the Town officially launches the app will be disabled.
Residents have not yet been provided with the information or authorization needed to connect an account to a water meter. Because information needed to establish an account may only be obtained by accessing the meter or meter pit, creating an account before the official launch may provide the Town with evidence that Town water-meter equipment was accessed without authorization.
If you have questions about your meter, water usage, or utility bill, please contact the Town of Milliken. Do not attempt to inspect, operate, adjust, or repair the meter equipment yourself.
Please wait for the Town’s official WaterScope announcement. The Town appreciates the community’s patience while we work to ensure the system is accurate, secure, and ready for residential use.
