06/24/2026
"These data bear out the message that fire chiefs & medical directors have been sharing for years – namely, that the volunteer service model that largely defined emergency responses for over a century is failing."
Our new research examines the consequences of this statewide trend, drawing upon our extensive body of research to offer shared challenges and solutions.
Volunteer fire departments in Wisconsin have lost over 930 positions since 2020, a 5.5% decline. Declining volunteerism is straining the response capabilities of many agencies, with many struggling (or unable) to maintain the staffing needed to respond to calls 24 hours a day.
Meanwhile, call volumes have risen due to aging populations. Many agencies have responded by hiring more paid staff. A total of 488 full- and part-time paid fire department positions were added across the state since 2020 -- a 10.4% increase.
Since 2012, the Forum examined 84 fire and EMS providers in Wisconsin as part of 18 studies. Most of these looked at whether collaboration or consolidation across departments would help them address their challenges.
Common challenges shared by emergency responders include: difficulty with staff recruitment or retention, financing capital costs, or shifting to paid staffing models; rural response times that range from less than 10 to more than 30 minutes; or increased costs due to rising call volumes or inflation.
Despite these hurdles, through the Forum’s research, we have witnessed numerous successful changes occur. They illustrate what is possible when communities confront their challenges, set service priorities, and pursue new ways of doing business.