06/11/2026
Words matter. During our recent "IF Confidential" staff learning day, Gerald Hay, Director of Independent Living Services, spoke about disability language, inclusion, and the importance of seeing people with disabilities as people first.
Learning how to talk about disability respectfully takes practice, but those conversations help create a more inclusive community for everyone.
Video Description: Gerald Hay, Director of Independent Living Services at Independence First, speaks during the agency's "IF Confidential" staff learning day. As he talks about disability language and inclusion, the video cuts between Gerald speaking at a podium and footage of people with disabilities participating in Independent living. Gerald discusses the importance of thoughtful communication, recognizing that learning inclusive language takes practice, and remembering that people with disabilities are people first.