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Hope House of Milwaukee

Hope House of Milwaukee Ending Homelessness & Creating Healthy Communities

Hope House began in 1987 as the collaborative effort of five churches to provide emergency short-term shelter to the homeless on Milwaukee’s Southside. Since its creation, Hope House has grown into a longterm and emergency housing facility, and community center. Hope House remains committed to strengthening individuals, families and the community by helping people achieve independence and personal success.

Operating as usual

11/28/2022

Title: House Manager

General Summary:

The House Manager is directly responsible for the daily operation of the shelter programs at Hope House.

Principle Duties and Responsibilities:

· Supervise resident interactions to ensure compliance with Hope House Policies and Procedures providing direction and information as needed;

· Ensure residents comfort through appropriate bed/room assignment, and provision of needed linens, clothing and hygiene supplies;

· Collaborate with other homeless/transitional housing service providers to ensure that all persons in need of housing receive appropriate assistance;

· Provide/arrange for appropriate crisis intervention services to ensure safety in the residential program;

· Maintain agency routine as established in the House Manager’s Procedures Handbook.

· Maintain clean/accurate records of service utilizing census, demographics, shift highlights, and incident/accident report form.

· Monitors and maintains confidentiality of resident records.

· Interact with residents in a manner which supports individual dignity and with co-workers and other professionals in a manner which displays cooperation and respect.

· Contribute to the development of policy and procedure through regular attendance of staff meeting.

· Participate as a team member during working shift meeting and in-service training providing support, maintaining communication and seeking enhancement of transitional housing service.

We are proud to announce that Hope House of Milwaukee has been awarded a game-changing $2,500,000 grant from the Day 1 F...
11/22/2022

We are proud to announce that Hope House of Milwaukee has been awarded a game-changing $2,500,000 grant from the Day 1 Families Fund! We are thrilled to have been chosen to receive this support and even more thrilled at the positive impact it will have on the families that are struggling with homelessness in Milwaukee. Thank you to the Jeff Bezos Day 1 Family Fund!

Thank you to the Milwaukee Bucks for donating 12 tickets to Hope House for Monday night's game against the Atlanta Hawks...
11/16/2022

Thank you to the Milwaukee Bucks for donating 12 tickets to Hope House for Monday night's game against the Atlanta Hawks!

Thank you to Beth Lappen and Eric Collins-Dyke from Milwaukee County for stopping by St. Catherine of Hope this morning ...
11/16/2022

Thank you to Beth Lappen and Eric Collins-Dyke from Milwaukee County for stopping by St. Catherine of Hope this morning and leading an informative discussion about panhandling with a group of neighbors, residents and Hope House Board members.

"About 30,000 students lived in shelters. But about 69,000 children were doubled up with other families, and 5,500 other...
10/26/2022
More Than 104,000 New York City Students Were Homeless Last Year

"About 30,000 students lived in shelters. But about 69,000 children were doubled up with other families, and 5,500 other young people lived in cars, parks or abandoned buildings, meaning they were likely to have less access to social services and other supports provided in the shelter system."

The number of students in temporary housing rose by about 3 percent, a daunting figure that does not include the thousands of migrant children who have recently entered city schools.

We are so happy to be supported by the Milwaukee Bucks, the Kohler Company and Jrue and Lauren Holiday! This is huge for...
10/21/2022
Milwaukee Bucks Foundation, Kohler Co., and the Holidays Announce Commitment to Domestic Violence Support and Shelters Across Wisconsin in Honor of Purple Thursday and National Domestic Violence Awareness Month

We are so happy to be supported by the Milwaukee Bucks, the Kohler Company and Jrue and Lauren Holiday! This is huge for the families that stay with us in our onsite shelter!

The Milwaukee Bucks Foundation, Kohler Co., and Jrue and Lauren Holiday are partnering to bring more than $200,000 of bathroom product upgrades and additional help to shelters and domestic violence issues across Wisconsin.

209  W.  Orchard  Street  Hope House of Milwaukee, Inc.     Milwaukee, Wisconsin 53204__________________________________...
09/07/2022

209 W. Orchard Street
Hope House of Milwaukee, Inc. Milwaukee, Wisconsin 53204
________________________________________

Job Description

Title: House Manager

General Summary:

The House Manager is directly responsible for the daily operation of the shelter programs at Hope House.

Principle Duties and Responsibilities:

• Supervise resident interactions to ensure compliance with Hope House Policies and Procedures providing direction and information as needed;

• Ensure residents comfort through appropriate bed/room assignment, and provision of needed linens, clothing and hygiene supplies;

• Collaborate with other homeless/transitional housing service providers to ensure that all persons in need of housing receive appropriate assistance;

• Provide/arrange for appropriate crisis intervention services to ensure safety in the residential program;

• Maintain agency routine as established in the House Manager’s Procedures Handbook;

• Maintain clean/accurate records of service utilizing census, demographics, shift highlights, and incident/accident report form;

• Monitors and maintains confidentiality of resident records;

• Interact with residents in a manner which supports individual dignity and with co-workers and other professionals in a manner which displays cooperation and respect;

• Contribute to the development of policy and procedure through regular attendance of staff meeting;

• Participate as a team member during working shift meeting and in-service training providing support, maintaining communication and seeking enhancement of transitional housing service;

• Ensure residential cleanliness and safety of equipment and furnishings and basic maintenance activities, storing supplies appropriately and utilizing equipment properly;

Knowledge, Skills and Abilities:

• High school diploma or GED ;
• Excellent written and verbal communication skills;
• Ability to work independently;
• Some knowledge of basic computer skills;

Reporting Relationship:

House Managers report to the Residential Services Supervisor.

08/30/2022

Overview: Hope House is seeking Housing First minded Case Manager to work with families who are Homeless and aid them in retaining housing while putting in place the services needed for sustained success.

Personal Qualifications: Bachelor’s Degree or Associates Degree and 2 years experience working with a homeless population; excellent communication skills, working vehicle, and insurance; effective problem-solving and negotiation skills; ability to remain calm and focused in situations where clients may be angry or anxious, basic math skills; attention to detail in follow-up and case notes; ability to interact respectfully with people of diverse ages, races, and household composition.

Preferred: Experience with housing, valid drivers license, household budgeting and knowledge of mainstream benefits. Bilingual Spanish/English preferred.

Duties: provide housing search assistance, maintain ongoing home visits and case management relationship with homeless families; assess and verify tenancy problems, income, and needs; help individuals connect with employment services and/or obtain financial assistance from government or private sources; assist them in obtaining mainstream resources; with household, develop a service plan with goals for successful case closing; implement plan; provide information to individuals regarding additional community resources they may need and want; and maintain required data on all cases.

Compensation: Based on experience

Friends, we are in need of bedding. We need twin sized fitted sheets, top sheets, pillow cases and pillows! Any help wou...
08/26/2022

Friends, we are in need of bedding. We need twin sized fitted sheets, top sheets, pillow cases and pillows! Any help would be appreciated.

We had a great time collecting school supplies at Irish Fest! Thank you to our friends at Irish Fest for collaborating w...
08/19/2022

We had a great time collecting school supplies at Irish Fest! Thank you to our friends at Irish Fest for collaborating with us on the collection.

Thank you Beer Capitol Distributing and Claws for a Cause!
08/01/2022

Thank you Beer Capitol Distributing and Claws for a Cause!

Great program for teens from our friends at Walker's Point Youth and Family Center
05/31/2022

Great program for teens from our friends at Walker's Point Youth and Family Center

We're all in for a Summer of Healing! Help us spread the word about this free opportunity for 13-17 year olds. We're partnering up with Embody YOGA to offer yoga, capoeira, art, drumming, and discussions in beautiful Mitchell Park every Thursday 1-3pm. No cost at all. Snack, materials, bus passes all provided. All we ask is that you register in advance. Register here: https://bit.ly/3wYJAgW

"For hundreds of poor families in this rural district outside Austin, Ms. Mercado is a one-woman rescue squad — a source...
04/11/2022
A One-Woman Rescue Squad for Homeless Students

"For hundreds of poor families in this rural district outside Austin, Ms. Mercado is a one-woman rescue squad — a source of food, clothes, transportation and counsel — with a gift for keeping homeless students in school."

The work of Norma Mercado, a Texas school system’s point person for dealing with homeless young people, is benefiting from a big but temporary surge in federal funding.

Thank you CarMax for organizing a supply drive for Hope House of Milwaukee!
04/05/2022

Thank you CarMax for organizing a supply drive for Hope House of Milwaukee!

04/04/2022

Title: House Manager

General Summary:

The House Manager is directly responsible for the daily operation of the shelter programs at Hope House.

Principle Duties and Responsibilities:

· Supervise resident interactions to ensure compliance with Hope House Policies and Procedures providing direction and information as needed;

· Ensure residents comfort through appropriate bed/room assignment, and provision of needed linens, clothing and hygiene supplies;

· Collaborate with other homeless/transitional housing service providers to ensure that all persons in need of housing receive appropriate assistance;

· Provide/arrange for appropriate crisis intervention services to ensure safety in the residential program;

· Maintain agency routine as established in the House Manager’s Procedures Handbook.

· Maintain clean/accurate records of service utilizing census, demographics, shift highlights, and incident/accident report form.

· Monitors and maintains confidentiality of resident records.

· Interact with residents in a manner which supports individual dignity and with co-workers and other professionals in a manner which displays cooperation and respect.

· Contribute to the development of policy and procedure through regular attendance of staff meeting.

· Participate as a team member during working shift meeting and in-service training providing support, maintaining communication and seeking enhancement of transitional housing service.

"According to The Department of Housing and Urban Development, new numbers show Milwaukee County has the lowest per capi...
03/04/2022
New numbers show Milwaukee County has the lowest per capita homeless population

"According to The Department of Housing and Urban Development, new numbers show Milwaukee County has the lowest per capita homeless population in the nation, compared to similar market size cities."

MILWAUKEE (CBS58) -- It's a big step in the right director for Milwaukee County. The Department of Housing and Urban Development reports the county has the nation's lowest per capita homeless population. It

Nice surprise from our friends at Meijer store #292.
12/09/2021

Nice surprise from our friends at Meijer store #292.

Nice piece on our Case Manager Chelsea's fundraiser on Positively Milwaukee.
11/09/2021
Hope House raising money to buy Christmas toys for struggling families

Nice piece on our Case Manager Chelsea's fundraiser on Positively Milwaukee.

Hope House is known for providing food and shelter to Milwaukee's homeless population, many of whom are families with children. So, with the holidays around the corner, a case manager is 'hoping' to bring smiles to kids' faces.

“You have to pick and choose,” said Ms. Mueller, who is 52 and disabled and lives with her daughter and her husband. “Be...
10/27/2021
Higher Food Prices Hit the Poor and Those Who Help Them

“You have to pick and choose,” said Ms. Mueller, who is 52 and disabled and lives with her daughter and her husband. “Before, you didn’t have to do that. You could just go in and buy a week or two’s worth of food. Now I can barely buy a week’s worth.”

Many households are being forced to adjust their shopping lists or seek assistance. But food banks, too, are feeling the pinch.

Our friends at the United Way have a big week planned!
10/20/2021

Our friends at the United Way have a big week planned!

We have something for everyone this upcoming week! Join us for a few advocacy opportunities during as well as sign up for an chance to pick up and assemble job seeker kits to assist community members who are job hunting. See all events here: https://bit.ly/3ab9raq

"The couple has spent months searching for another place, which they could pay for with rental assistance money, but wit...
10/18/2021
As Rents Rise, So Do Pressures on People at Risk of Eviction

"The couple has spent months searching for another place, which they could pay for with rental assistance money, but with even the furthest reaches of the Atlanta suburbs seeing spikes in rents, they seem out of options."

The end of the federal ban on evictions came amid soaring rents that make it harder for people to find new places to live.

Hope House is in need of towels and wash cloths for our family floor! If you can donate some new or gently used towels o...
09/21/2021

Hope House is in need of towels and wash cloths for our family floor! If you can donate some new or gently used towels or wash cloths we would be most grateful. Thank you.

Hope House of Milwaukee has been gifted ownership of the St. Catherine Residence on Knapp Street. For more than 125 year...
09/01/2021

Hope House of Milwaukee has been gifted ownership of the St. Catherine Residence on Knapp Street. For more than 125 years, St. Catherine Residence has provided women of diverse backgrounds and needs with stable, affordable housing for as long a period as they need it. Our great partner and friends from Mercy Housing have transferred the building to us as of September 1st.

It's Irish Fest time! Did you know that this Friday August 20th they are donating $2 of every ticket sold to Hope House ...
08/18/2021
Milwaukee Irish Fest: 1st ethnic festival on lakefront since 2019

It's Irish Fest time! Did you know that this Friday August 20th they are donating $2 of every ticket sold to Hope House of Milwaukee? That is a pot of gold at the end of the rainbow for us! Thank you Milwaukee Irish Fest.

Milwaukee Irish Fest returns to the city's lakefront this coming weekend. It is the first ethnic festival to take place at Maier Festival Park since 2019.

It's getting hot out there . . .
08/11/2021

It's getting hot out there . . .

"Eviction cases are a stubborn blot on any renter’s history. They are nearly impossible to scrub away, even if the tenan...
08/09/2021
The Stigma of a Scarlet E

"Eviction cases are a stubborn blot on any renter’s history. They are nearly impossible to scrub away, even if the tenant made good on obligations or it was only a scare tactic by an aggressive landlord."

Eviction cases — called Scarlet E’s — are a stubborn blot on a renter’s history. Piecemeal privacy legislation in some states may not be enough to protect millions of struggling tenants.

Friends! We are in need of pillows for our Family Floor. Does anyone have some pillows (new or gently used) they can spa...
07/23/2021

Friends! We are in need of pillows for our Family Floor. Does anyone have some pillows (new or gently used) they can spare?

Address

209 W Orchard Street
Milwaukee, WI
53204

Telephone

(414) 645-2122

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Comments

Title: House Manager

General Summary:

The House Manager is directly responsible for the daily operation of the shelter programs at Hope House.

Principle Duties and Responsibilities:

· Supervise resident interactions to ensure compliance with Hope House Policies and Procedures providing direction and information as needed;

· Ensure residents comfort through appropriate bed/room assignment, and provision of needed linens, clothing and hygiene supplies;

· Collaborate with other homeless/transitional housing service providers to ensure that all persons in need of housing receive appropriate assistance;

· Provide/arrange for appropriate crisis intervention services to ensure safety in the residential program;

· Maintain agency routine as established in the House Manager’s Procedures Handbook.

· Maintain clean/accurate records of service utilizing census, demographics, shift highlights, and incident/accident report form.

· Monitors and maintains confidentiality of resident records.

· Interact with residents in a manner which supports individual dignity and with co-workers and other professionals in a manner which displays cooperation and respect.

· Contribute to the development of policy and procedure through regular attendance of staff meeting.

· Participate as a team member during working shift meeting and in-service training providing support, maintaining communication and seeking enhancement of transitional housing service.
Go team Hope House!
We are proud to announce that Hope House of Milwaukee has been awarded a game-changing $2,500,000 grant from the Day 1 Families Fund! We are thrilled to have been chosen to receive this support and even more thrilled at the positive impact it will have on the families that are struggling with homelessness in Milwaukee. Thank you to the Jeff Bezos Day 1 Family Fund!
Thank you to the Milwaukee Bucks for donating 12 tickets to Hope House for Monday night's game against the Atlanta Hawks!
Thank you to Beth Lappen and Eric Collins-Dyke from Milwaukee County for stopping by St. Catherine of Hope this morning and leading an informative discussion about panhandling with a group of neighbors, residents and Hope House Board members.
Way to go Team Hope House!
Thank you to Jrue & Lauren Holiday, Kohler and The Milwaukee Bucks!
"About 30,000 students lived in shelters. But about 69,000 children were doubled up with other families, and 5,500 other young people lived in cars, parks or abandoned buildings, meaning they were likely to have less access to social services and other supports provided in the shelter system."
We are so happy to be supported by the Milwaukee Bucks, the Kohler Company and Jrue and Lauren Holiday! This is huge for the families that stay with us in our onsite shelter!
209 W. Orchard Street
Hope House of Milwaukee, Inc. Milwaukee, Wisconsin 53204
________________________________________

Job Description

Title: House Manager

General Summary:

The House Manager is directly responsible for the daily operation of the shelter programs at Hope House.

Principle Duties and Responsibilities:

• Supervise resident interactions to ensure compliance with Hope House Policies and Procedures providing direction and information as needed;

• Ensure residents comfort through appropriate bed/room assignment, and provision of needed linens, clothing and hygiene supplies;

• Collaborate with other homeless/transitional housing service providers to ensure that all persons in need of housing receive appropriate assistance;

• Provide/arrange for appropriate crisis intervention services to ensure safety in the residential program;

• Maintain agency routine as established in the House Manager’s Procedures Handbook;

• Maintain clean/accurate records of service utilizing census, demographics, shift highlights, and incident/accident report form;

• Monitors and maintains confidentiality of resident records;

• Interact with residents in a manner which supports individual dignity and with co-workers and other professionals in a manner which displays cooperation and respect;

• Contribute to the development of policy and procedure through regular attendance of staff meeting;

• Participate as a team member during working shift meeting and in-service training providing support, maintaining communication and seeking enhancement of transitional housing service;

• Ensure residential cleanliness and safety of equipment and furnishings and basic maintenance activities, storing supplies appropriately and utilizing equipment properly;

Knowledge, Skills and Abilities:

• High school diploma or GED ;
• Excellent written and verbal communication skills;
• Ability to work independently;
• Some knowledge of basic computer skills;

Reporting Relationship:

House Managers report to the Residential Services Supervisor.
Overview: Hope House is seeking Housing First minded Case Manager to work with families who are Homeless and aid them in retaining housing while putting in place the services needed for sustained success.

Personal Qualifications: Bachelor’s Degree or Associates Degree and 2 years experience working with a homeless population; excellent communication skills, working vehicle, and insurance; effective problem-solving and negotiation skills; ability to remain calm and focused in situations where clients may be angry or anxious, basic math skills; attention to detail in follow-up and case notes; ability to interact respectfully with people of diverse ages, races, and household composition.

Preferred: Experience with housing, valid drivers license, household budgeting and knowledge of mainstream benefits. Bilingual Spanish/English preferred.

Duties: provide housing search assistance, maintain ongoing home visits and case management relationship with homeless families; assess and verify tenancy problems, income, and needs; help individuals connect with employment services and/or obtain financial assistance from government or private sources; assist them in obtaining mainstream resources; with household, develop a service plan with goals for successful case closing; implement plan; provide information to individuals regarding additional community resources they may need and want; and maintain required data on all cases.

Compensation: Based on experience
Friends, we are in need of bedding. We need twin sized fitted sheets, top sheets, pillow cases and pillows! Any help would be appreciated.
We had a great time collecting school supplies at Irish Fest! Thank you to our friends at Irish Fest for collaborating with us on the collection.
Interesting article in today's NY Times.
Head out to Irish Fest on Thursday with a donation of school supplies for Hope House - and get into the festival for free!
Thank you Beer Capitol Distributing and Claws for a Cause!
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