St Joseph County 9-1-1

06/03/2026

⚔️ Our White Knight Saves Again! ⚔️

On February 28th, Josh provided life-saving CPR instructions over the phone, resulting in a confirmed save, adding yet another incredible accomplishment to his growing list of recognitions.

This marks Josh's 5th recognition since the day he cleared call-taking, and he has become the first employee at our agency to earn four of our five recognition pins. His recognitions include a baby delivery, an apprehension, two caller-in-crisis, and now a CPR save.

What makes Josh so special isn't just the awards, it's his unwavering commitment to helping others on what may be the worst day of their lives. He consistently demonstrates compassion, professionalism, and a genuine dedication to serving our community.

Josh is an amazing 911 professional, an outstanding partner on the floor, and someone we are incredibly proud to have on our team.

Congratulations, Josh, and thank you for continuing to make a difference when it matters most! 👏🚑

06/03/2026

Another great conference!

🎉 2026 CONFERENCE REGISTRATION IS NOW OPEN! 🎉

The wait is over! Registration for the 2026 Indiana 911 Professionals Conference is officially open!

Join fellow 911 professionals, leaders, trainers, and industry partners for an incredible opportunity to learn, network, and grow.

📅 September 14-17, 2026 at the Embassy Suites in Noblesville, IN

👉 Register today and take advantage of Early Bird rates before June 12th!

Registration: https://tinyurl.com/59v379at

Conference Schedule & Session Descriptions: https://tinyurl.com/45vrafjw

06/01/2026

We are lucky to have amazing dispatchers and administration who continue to support our mission.

05/27/2026

UPCOMING CPR CLASS!!

June 8, 9:00 EST

New Carlisle Fire Station
204 E. Michigan St.

sign up at: https://tinyurl.com/NCFDCPR

05/21/2026

It’s all fun and games… until you work in a 911 center and the life saving emergency involves your partner sitting right next to you.

We had one of our dispatchers who stood up, choking and unable to breathe. In a split second, Sam sprang into action, performing the Heimlich maneuver until the food was dislodged.

It was one of the scariest moments for everyone involved and for those who watched it unfold. When emergencies happen this close to home, instinct takes over and training matters.

Thankfully, she is doing well, and we are proud to recognize Sam with a Lifesaver Award for her quick actions and willingness to step in without hesitation.

We are grateful for people like Sam and for the team that looks out for one another every single day. ❤️

Congrats, Hero!

05/18/2026

Our Girl!

☀️ Sunshine Dispatcher Recognition ☀️

Today we’re honored to recognize Caitlin Webber from St. Joseph County 911 in Mishawaka, Indiana.

Caitlin is described as a constant—someone who shows up every day with positivity, leadership, and an unwavering commitment to excellence.

She doesn’t just supervise—she leads.

From dispatching police, fire, and EMS, to ensuring every call is handled with precision and care, Caitlin embodies what it means to be a true professional in public safety communications. But what stands out most is how she takes care of her people—making sure her team feels supported, valued, and equipped to succeed.

She knows her dispatchers. She’s present. And she’s there—on and off the clock—because this job isn’t just what she does, it’s who she is.

💬 “She is one of the best at her job… always making sure her staff is taken care of and have what they need.”

Caitlin, thank you for being the voice behind the call and the leader behind your team.

Recognition matters in 9-1-1.

🙏 This recognition is made possible by our sponsor GovWorx—thank you for supporting 9-1-1 professionals across the country.

👉 Know a dispatcher who deserves this recognition? Nominate them today at GoldLineSupport.com

05/15/2026

On May 6th, Josh once again demonstrated the impact a 911 Professional can have during someone’s darkest moment. This is not his first recognition for helping a caller in crisis, and it speaks volumes about the kind of person and professional he is.

Josh understands that his role is more than answering a phone. It’s about being a calm voice when someone feels hopeless. Through compassion, patience, and genuine care, he was able to connect with a caller in crisis, keep them focused on him, and help guide them through a life-changing moment until help arrived.

We are incredibly proud of Josh and the work he continues to do for our community. Thank you for showing what it truly means to serve others with empathy and heart. ❤️

05/14/2026

Every second counts in a cardiac emergency. ❤️

Early recognition of cardiac arrest and immediate CPR can double or even triple a person’s chance of survival. Recognizing the signs quickly, such as sudden collapse, unresponsiveness, and abnormal or no breathing, allows bystanders to take action before first responders arrive.

Hands-only CPR is simple, effective, and can save a life. Don’t be afraid to act.

Interested in becoming CPR certified?

American Red Cross: Offers in-person and blended learning CPR/AED/First Aid classes.

Clay Fire Territory: Provides CPR training, with more information available at 574-272-2144

https://clayfd.com/2188/CPR - Direct Link

South Bend Fire Department: You can call their offices at (574-235-7562) for more information on schedules and fees.