Clayton County Water

05/29/2026

UPDATE - 10:05 p.m.: Scheduled phone maintenance is now complete, and CCWA’s phone system has been fully restored.

For water, sewer, and stormwater emergencies, please call 770-960-5200.

UPDATE - 9:06 p.m.: The scheduled phone maintenance has been extended to 10 p.m.

Reminder: Scheduled maintenance is underway today from 5-9 p.m., and CCWA's phone system will be unavailable during this time.

During this time, customers will not be able to make payments or access account information by phone during this time.

Online account services, payments and payment arrangements remain available at www.ccwa.us

For water, sewer or stormwater emergencies during this time, please call 404-808-0180.

We appreciate your patience as we complete this scheduled maintenance.

05/29/2026

Heat Awareness Day reminder: staying hydrated is just as important as staying active. Whether you’re on the court, at practice, or enjoying time outside, make sure to take regular water breaks to help protect yourself from high temperatures.

CCWA is proud to provide safe, reliable drinking water wherever the day takes you — just like the fountain in your community parks and schools.

Drink water often, take breaks in the shade, and watch for signs of overheating.

05/28/2026

Where does rainwater go after it flows down your street?

Join CCWA’s Rain, Runoff & Responsibility workshop, on Tuesday, June 16, from 9 to 11 a.m. at the CCWA Headquarters Building in Morrow or join virtually.

Get a behind-the-scenes look at stormwater management, see a live jet truck demonstration and learn simple ways to help protect local waterways.

Registration is required: https://buff.ly/jcjf63n

05/27/2026

With recent rain, it’s a good reminder: only rain should go down storm drains.

Anything else can end up in our waterways. Watch the video below.

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

05/27/2026

Due to scheduled maintenance, our phone systems will be unavailable on Friday, May 29, from 5-9 p.m. During this time, customers will not be able to make payments or access account information by phone.

Our website will remain available for online payments and account services at www.ccwa.us.

If you have a water, sewer or stormwater emergency, a temporary emergency contact number will be shared on the day of the outage.

We apologize for any inconvenience and appreciate your patience.

05/26/2026

Did you know some water taste or odor issues may be connected to your home’s plumbing or water heater?

Sediment buildup, bacteria in the water heater, or aging plumbing can sometimes affect hot water quality. If the issue only occurs when using hot water, your water heater may be the first place to check.

Graphic description: CCWA educational graphic about how water heaters and household plumbing can sometimes affect water taste or odor.

05/25/2026

Today, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country. Wishing everyone a safe and meaningful Memorial Day.

Please note: CCWA offices are closed today and will reopen tomorrow, May 26 at 8 a.m.

05/22/2026

Congratulations to all graduates of Clayton County Public Schools! 🎓 Your hard work, dedication, and perseverance have paid off, and this milestone is just the beginning of an exciting new chapter. Congratulations!

Graphic description: Image of graduates throwing graduation caps in the air with the Clayton County Water Authority logo in the upper right-hand corner. Text reads, "Caps off to the Class of 2026!"

05/21/2026

CCWA offices will be closed on Monday, May 25, in observance of Memorial Day. Offices will reopen Tuesday, May 26, at 8 a.m.

For water, sewer or stormwater emergencies, call 770-960-5200 and follow the prompts to report an emergency.

Graphic description: A CCWA Memorial Day office closure announcement over a blurred background of American flags.