New-Mac Electric Cooperative

10/23/2026

Not for profit. What does that really mean?

It means our purpose isn't to make money for shareholders. It's to provide reliable electricity at a responsible cost to the people who depend on us.

Every dollar matters. To our cooperative and to the families, farmers, and businesses we serve.

When revenues exceed the cost of providing electricity, those margins are allocated to our members as capital credits. When our cooperative's financial position allows, those credits are returned to members. Why? Because New-Mac was built to serve its members, not outside investors.

That's Cooperative Principle #3: Members' Economic Participation.

10/21/2026

Good morning from New-Mac!!

10/19/2026

You may have received some happy mail from us this weekend! Did YOU get happy mail??

Capital credit checks are arriving in mailboxes and we've received some great questions. Let's clear up a few things!

First of all and the most popular question... “I got a check from New-Mac. Is it legit?”

YES! And it's one of the benefits of being a member of an electric cooperative!

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#2 What are capital credits?

Unlike investor-owned utilities, New-Mac is a not-for-profit electric cooperative. When revenues exceed the cost of providing electricity, those margins are allocated back to our members as capital credits.

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#3 Why did I receive a check?

Each year, New-Mac's Board of Directors reviews the cooperative's financial position and votes on how much of those capital credits can be returned to members. This is called a capital credit retirement.

For 2026, the Board approved the retirement of:

• 20% of your 2025 capital credit allocation

• The remaining 2004 capital credit allocations

• 25% of your 2005 capital credit allocation

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#4 I have a capital credit balance. Why didn't I receive the full amount?

Your capital credit balance represents the total amount allocated to you over the years that hasn't yet been returned.

Think of it this way: Your balance is what has been allocated to you, while your check represents the portion approved for payment this year.

The remaining balance stays on our records and is eligible for retirement in future years as approved by our Board of Directors.

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#5 Why is my check a different amount than my neighbor's?

Capital credits are based on each member's electric usage and the cooperative's margins during the years being retired. Because everyone's usage history is different, check amounts will vary.

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#6 I don't have New-Mac anymore. Why did I receive a check?

Capital credits belong to the members who earned them! Even if you've moved or no longer receive electric service from New-Mac, you may still receive a check for capital credits allocated during your membership.

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#7 Why not just return all the capital credits at once?

Capital credits also help support the financial stability of your cooperative. Retaining a portion allows New-Mac to maintain and improve our electric system while reducing the need to borrow money. Each year, our Board carefully considers how much can be returned while continuing to provide reliable, affordable electricity.

That's the cooperative difference!

At New-Mac, you're more than a customer. You're a member-owner. Returning capital credits is one of the ways we put that ownership into action.

Have more questions? Drop them in the comments! We're always happy to help our members better understand how their cooperative works. 💚

Benefits of Being a Member As a member of New-Mac Electric Cooperative, you share in the cooperative's success through capital credits. Unlike investor-owned utilities, New-Mac operates as a not-for-profit cooperative. When revenues exceed operating expenses, the remaining margins are allocated to m...

10/19/2026

I spy New-Mac’s very own Tamara and Ashley! 👀

Last week, electric cooperative communicators and member service professionals from across Missouri gathered at the Lake of the Ozarks for the annual Member Services/Communications Conference!

The conference was filled with opportunities to learn, exchange ideas, share stories and discover new ways to better serve and connect with our members.

We’re grateful for opportunities like these to learn from fellow cooperatives, bring fresh ideas home and continue finding meaningful ways to serve our New-Mac members.

That’s the cooperative difference in action!

10/18/2026

Slow Cooker Sunday

There’s nothing better than coming home after a long day to dinner already done and the whole house smelling amazing.

So we need to know… What’s your FAVORITE slow cooker meal?

Chili? Soup? Pot roast? Chicken and dumplings? Something we need the recipe for? 👀

Drop yours in the comments. Bonus points if you share the recipe!

10/18/2026

New-Mac Electric Cooperative was honored this evening and named the 2026 Large Business of the Year by the McDonald County Chamber of Commerce!

Every day, our team works hard to serve the people who make this community so special. From the crews out in the field to the familiar faces in our office, each person plays a part in making New-Mac what it is today.

We’re incredibly proud of our employees and grateful for the members who put their trust in us every day.

This award belongs to our entire New-Mac family and the communities we’re proud to serve.

10/17/2026

We are two weeks away from one of our favorite events that allows us to see so many of our members.

A little reminder as we get closer to our 87th Annual Meeting!

When you’ve received your Annual Meeting Notice in the mail, be sure to hang onto it! You’ll need it when you register to vote at our Annual Meeting on Saturday, October 31.

We look forward to seeing our members at Crowder College in Neosho!

10/16/2026

Today is National Boss’s Day, and we’re taking a moment to recognize the management team behind New-Mac Electric Cooperative.

Leading an electric cooperative means making decisions that impact our employees, our members and the communities we serve every day.

We’re thankful for the dedication and leadership each member of our management team brings to New-Mac and for the work they do behind the scenes to keep our cooperative moving forward.

Help us give our management crew a little recognition and don't forget to appreciate your boss a little extra today.

10/15/2026

Who has received their Annual Meeting info in the mail this week?! 🙋‍♀️

Remember… you must keep this for registration to vote on 10/31.

10/14/2026

Wednesday's storms continue to cause issues. Currently, crews are restoring our southeast feed out of the Anderson substation. This is affecting just under 600 McDonald County members between Anderson and Powell.