Craven County Water

04/01/2026

April is National Safe Digging Month!

Before you start your next outdoor project, remember to contact 811 to have underground utilities marked—it’s fast, free, and helps keep everyone safe.

To celebrate, we’re excited to announce our Outdoor Oasis Giveaway! One lucky winner will receive a $1,000 prize package to help transform their outdoor space.

Don’t miss your chance to win—enter today: https://nc811.org/giveaway/

Dig safe. Stay safe. And good luck

04/01/2026

04/01/2026

Craven County Government offices will be closed on Friday, April 3, 2026 in observance of Good Friday. Offices will reopen on Monday, April 6, 2026.
♻️Solid Waste Convenience Centers will be closed on Friday (as usual) and on Easter Sunday. Curbside pickup routes will operate as normal.
🚌CARTS will offer limited operations for dialysis trips.
🛝Parks will remain open during normal hours.

03/20/2026

Craven County Water customers in areas east/southeast of Havelock (Harlowe, Adams Creek Road, etc.) will have their next bill calculated based on estimated usage.
Contractors are in the area replacing water meters, and billing should return to normal based on actual readings during the following billing cycle.
Craven County appreciates your patience as we work towards modernizing our meter system.
For any questions, call Craven County Water at (252) 636-6615.

03/05/2026

Craven County Water will be working to relocate water lines as a result of upgrades to US Highway 70 between the Havelock Bypass and Thurman Road.

Craven County Water customers between James City and Carolina Pines, including Old Cherry Point Road and Brices Creek, may notice slight water discoloration, low pressure, or air in water lines as a result of these water line relocations. There is no health or safety risk associated with these changes, and crews will work to mitigate effects as much as possible.

Should any health risk to Craven County Water customers be identified, the County will provide a separate notification.

Thank you for your understanding. Any questions can be directed to Craven County Water at (252) 636-6615.

02/04/2026

Craven County Government facilities will partially re-open at 11 AM on Wednesday, February 4, 2026. Craven County remains in a State of Emergency. Residents should remain cautious when traveling.

Essential services, including law enforcement and first responders, remain operational at all times.

County Services:
• Trash & Recycling - Craven County Solid Waste Convenience Centers will be closed on Wednesday, February 4 (as is normal for a Wednesday). Craven County curbside trash and recycling pickup will resume on Wednesday, February 4. Crews will be operating at a reduced speed due to ongoing condition issues on secondary roads and will do their best to service all roads they can. Green week recycling customers should place their carts out on Wednesday and leave them out until they have been serviced. Monday, Tuesday, and Wednesday trash customers should place carts out on Wednesday and leave them out until they have been serviced. Thursday and Friday trash customers should place carts out on their regularly scheduled service day and leave them out until they have been serviced. GFL will be working through Saturday to complete routes this week.
• Parks & Recreation Facilities – All Craven County parks, programs, and facilities will remain closed on Wednesday, February 4.
• Offices & Services – All general County services will open at 11 AM on Wednesday, February 4.
• CARTS – The Craven Area Rural Transit System (CARTS) will not operate on Wednesday, February 4.
• Senior Services – The Senior Center will remain closed on Wednesday, February 4. Senior Services Congregate and Home Delivered Meals will not operate on Wednesday, February 4.
• Emergency Services – Essential services, such as law enforcement and first responders, will remain operational. Call 911 if you need emergency assistance.

Be Prepared
For additional winter weather preparedness resources, visit:
• Road Conditions: https://drivenc.gov/
• National Weather Service weather safety: https://www.weather.gov/safety/
• North Carolina Department of Public Safety preparedness: https://www.readync.gov/
• FEMA’s Winter preparedness page: https://www.ready.gov/winter-weather

Stay Informed
• Stay updated by viewing Craven County’s page (https://www.facebook.com/cravencounty/), X page (https://x.com/cravencountync), and website (https://www.cravencountync.gov/).
• Register for emergency notifications via text, email, and phone calls through the CodeRed Emergency Notification System, visit https://accountportal.onsolve.net/cravencountync

Craven County Government is continuing to monitor the situation and will provide additional updates as they become available.

02/03/2026

Craven County Government facilities will remain closed on Tuesday, February 3, 2026, for all non-essential personnel, due to hazardous road conditions resulting from Winter Storm Gianna. Craven County remains in a State of Emergency.

Due to large amounts of snowfall, driving conditions are extremely dangerous throughout parts of Craven County. Crews will need more time to clear roads for safe travel. Residents should remain cautious when traveling.

Essential services, including law enforcement and first responders, will remain operational.

County Services:
• Trash & Recycling - Craven County Solid Waste Convenience Centers will be closed on Tuesday, February 3. Craven County curbside trash and recycling service will be suspended on Tuesday, February 3. Curbside pickup will resume on Wednesday, February 4. Monday and Tuesday pickups will be collected on Wednesday, Wednesday pickups on Thursday, Thursday pickups on Friday, and Friday pickups on Saturday. Additional schedule changes may occur depending on ongoing road conditions.
• Parks & Recreation Facilities – All Craven County parks, programs, and facilities will be closed on Tuesday, February 3.
• Offices & Services – All general County services will be suspended on Tuesday, February 3.
• CARTS – The Craven Area Rural Transit System (CARTS) will not operate on Tuesday, February 3.
• Senior Meals – Senior Services Meals will not operate on Tuesday, February 3.
• Emergency Services – Essential services, such as law enforcement and first responders, will remain operational. Call 911 if you need emergency assistance.

Be Prepared
For additional winter weather preparedness resources, visit:
• Road Conditions: https://drivenc.gov/
• National Weather Service weather safety: https://www.weather.gov/safety/
• North Carolina Department of Public Safety preparedness: https://www.readync.gov/
• FEMA’s Winter preparedness page: https://www.ready.gov/winter-weather

Stay Informed
• Stay updated by viewing Craven County’s page (https://www.facebook.com/cravencounty/), X page (https://x.com/cravencountync), and website (https://www.cravencountync.gov/).
• Register for emergency notifications via text, email, and phone calls through the CodeRed Emergency Notification System, visit https://accountportal.onsolve.net/cravencountync

Craven County Government is continuing to monitor the situation and will provide additional updates as they become available.

https://www.cravencountync.gov/DocumentCenter/View/17662/Release4_WinterStorm-222026

01/15/2026

Craven County Water has been upgrading to an Advanced Metering Infrastructure (AMI) system to improve customer service. These upgrades will provide faster leak detection and better overall water management.
Crews from our contractor, AMI (Advanced Metering Installations), will be installing new meters and may be working in your neighborhood. If you have questions, please contact our office at (252) 636-6615, Monday–Friday, 8:00 AM–5:00 PM

01/09/2026

Water - Use It Wisely How to check if your toilet is leaking.

Did you know the most common indoor leaks are running toilets? The City of Chandler water conservation team shows an easy way to find out if your toilet is l...

01/01/2026

May every day of 2026 bring you happiness and prosperity

12/26/2025

Craven County Water will be closed on Thursday, January 1 and Friday, January 2 in observance of New Year's Day. We will reopen for regular business hours on Monday, January 5.