08/18/2026
⚠️ **BEFORE YOU HIRE A CONTRACTOR — STOP, CHECK & VERIFY** ⚠️
The New Castle Police Department would like to remind residents to take a few extra steps before hiring someone to perform construction, roofing, repairs, or other home-improvement work.
Unfortunately, home-improvement and construction scams can happen at any time, but they are especially common following severe storms when homeowners may feel pressured to make repairs quickly.
Before agreeing to work or handing over money:
✅ **Verify the contractor** Check their contractor license, business information, insurance, and references.
✅ **Get it in writing** Make sure you have a detailed written contract describing the work, materials, total cost, payment schedule, timeline, and warranty.
✅ **Verify permits** Don't simply take someone's word that a permit isn't required. For work inside New Castle city limits, residents can contact the **New Castle Building Commission at (765) 521-6823**.
✅ **Protect your money** Avoid paying the entire job upfront or making unusually large deposits. Use traceable payments, keep receipts, and consider tying payments to completed stages of work.
🚩 **WATCH FOR RED FLAGS**, including contractors who:
• Pressure you to “sign today”
• Show up unexpectedly following a storm
• Claim to have “leftover materials” from another job
• Demand a large amount of cash upfront
• Refuse to provide insurance or references
• Tell you a permit “isn't necessary” without verification
• Offer a price dramatically lower than other estimates
• Continually ask for additional money before work is completed
• Want payment made to someone other than the contractor or business
• Become angry or evasive when you ask questions
A legitimate contractor should not be afraid of you verifying their information.
📱 **Use the QR code on the attached graphic to search businesses through Indiana INBiz.**
If something doesn't seem right, **STOP BEFORE SENDING ADDITIONAL MONEY.**
Questions or concerns?
**New Castle Building Commission: (765) 521-6823
**New Castle Police — Non-Emergency: (765) 529-4890
**Indiana Attorney General Consumer Protection Division: (800) 382-5516
**Emergency: 911
Taking a few minutes to verify a contractor before work begins could save you thousands of dollars and a great deal of frustration.
**Please share this information with friends, family, neighbors, and especially anyone making repairs following storm damage.**