01/10/2025
Job Posting as of 1/10/2025
Please share
Job Title:
Customer Service Representative
Location:
DSF Tag Agency L.L.C.
222 E. Main Street
New Iberia, Louisiana, 70560
Job Summary:
DSF Tag Agency L.L.C. is seeking a detail-oriented and customer-focused individual to join our team as a Department of Motor Vehicle (DMV) Customer Service Representative. This role involves assisting customers with motor vehicle-related services, including vehicle registration, title processing, and other DMV-related transactions. The ideal candidate will have strong communication skills, a commitment to providing exceptional customer service, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
•Greet customers warmly and professionally, ensuring a positive customer experience.
•Verify documentation for accuracy and completeness in compliance with state and local regulations.
•Process vehicle registration, title transfers, license plate issuance, and other related transactions.
•Collect payments, issue receipts, and balance cash drawers at the end of each day.
•Answer customer questions regarding DMV policies, procedures, and requirements.
•Maintain confidentiality of customer information and adhere to all data security protocols.
•Operate office equipment such as computers, printers, and scanners to complete transactions.
•Ensure compliance with Louisiana DMV laws and guidelines.
•Provide support to colleagues and management as needed.
Qualifications:
•High school diploma or equivalent required.
•Previous experience in customer service, clerical work, or DMV-related roles is preferred.
•Knowledge of Louisiana DMV policies, forms, and procedures is a plus.
•Strong attention to detail and organizational skills.
•Excellent verbal and written communication skills.
•Ability to work efficiently under pressure while maintaining accuracy.
•Proficient in basic computer applications (e.g., MS Office, Google Workplace) and point-of-sale systems.
•Must be able to handle cash and maintain accurate records.
•Willingness to learn and adapt to new procedures and technologies.
Schedule:
•Full-time or part-time positions available.
•Availability for weekday shifts with occasional Saturdays.
Benefits:
•Competitive hourly wage.
•Opportunities for career advancement.
•Friendly and supportive work environment.
How to Apply:
Interested candidates should submit their resume to [email protected]