01/31/2026
Update from ABC-C regarding retirement application processing.
Update for Army-serviced federal civilians past or nearing retirement,
We know that waiting for your retirement package to be processed can be stressful and an uncertain time. We want to provide you with a transparent update on the current situation and reassure you that our team at the Army Benefits Center-Civilian (ABC-C) is working tirelessly on your behalf.
Due to a high volume of applications and other factors beyond our control, we are experiencing delays in processing retirements for those with December 2025, January 2026, and February 2026 retirement dates.
๐๐ฒ๐ฟ๐ฒ ๐ถ๐ ๐ฎ ๐ฐ๐๐ฟ๐ฟ๐ฒ๐ป๐ ๐๐ป๐ฎ๐ฝ๐๐ต๐ผ๐ ๐ฎ๐ป๐ฑ ๐น๐ฎ๐๐ฒ๐๐ ๐๐ฝ๐ฑ๐ฎ๐๐ฒ๐:
๐ December 2025: Over 1,200 retirements remaining.
๐ January 2026: More than 500 retirements remaining.
๐ February 2026: Over 300 retirements remaining.
๐ Although we have completed almost 2K so far in January, we have received almost 800 new applications.
๐ Received more than 16K calls to the Phone Center
Your ABC-C team ( ๐ช) is working diligently, well above traditional expectations, to process every retirement application, estimate, benefit transaction and answer calls and inquiries as quickly and accurately as possible.
We want to assure you that you are considered retired as of the date you selected, even while your package is being processed. You will not be contacted by a Benefits Specialist unless there is an issue with your package or once it is completed. When it is finalized, you will receive a notification to the personal email address you provided. If you have an ORA case, you can track its status directly on your ORA dashboard.
We have compiled a list of the top frequently asked questions to address some of your immediate concerns.
โWhen will I get my Annual Leave Payout? ๐: We cannot provide a specific date for your annual leave payout. This is triggered by the generation of your SF-50, which your Benefits Specialist will complete once your package is finalized. The payout from DFAS will occur after that.
โWhat is the retirement timeline? ๐: Retirements are typically a 3-5 month process after your separation date. For a detailed overview, please see the OPM retirement guide: https://www.opm.gov/retirement-center/apply/quick-guide/. Due to the sheer volume of applications, please plan for delays at ABC-C, DFAS and OPM.
โAm I covered by my health or life insurance? ๐: Your eligible health and insurance elections will continue automatically. Due to the high volume of cases, there may be a delay in receiving your full annuity. OPM will issue interim payments once they receive your case, and your annuity will be backdated, with insurance premiums adjusted accordingly.
โWhat about my Dental or Vision coverage? ๐: Your FEDVIP coverage will continue automatically. You may receive direct bills from BENEFEDS, which you must pay to maintain coverage until deductions from your annuity start. For questions, contact BENEFEDS at 1-877-888-3337.
โHow do I reach you? ๐: If you have a concern that could change your benefit elections or retirement information, please submit an inquiry via the 'Contact Us' section on our homepage: https://abc.chra.army.mil/abc.
The Army Civilians at ABC-C are processing packages non-stop to ensure all our federal employees receive their hard-earned benefits. We will get through this together and we sincerely ask for your continued patience.