Safety and Permits NOLA

01/30/2026

For Department of Safety and Permits services, please use the appropriate division contact information.

Reminder: Submitting requests through the correct division and using the One Stop App helps ensure your application is routed properly and processed without delay.

All permit and licensing applications, renewals, payments, and tracking are completed through the One Stop App at onestopapp.nola.gov.

01/30/2026

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01/27/2026

We’re open for normal business hours today, Tuesday, January 27, from 8 AM to 5 PM ❄️💻

Reminder: All safety and permits tasks can be completed online through the One Stop App. Stay home, stay warm, and keep things moving without leaving your house. 🏠🔥

Visit OneStopApp.nola.gov to apply, submit, and manage your permits anytime.

LINK IN BIO 💻

01/26/2026

Weather happens. Safety comes first. 🌧️❄️

Due to inclement weather, the Department of Safety and Permits will open at 12:00 PM today. This delayed opening allows additional time to protect the safety of the public and our staff.

Thank you for your patience and understanding as we prioritize safety. ⚜️

01/26/2026

01/23/2026

🌆✨ Help shape a new direction for our city ✨🌆

Mayor Helena Moreno wants to hear from you. A citywide survey is now open so residents and community leaders across New Orleans can help set priorities for the future. From infrastructure and public safety to housing, jobs, and quality of life, your voice matters. 🗣️🏘️🚦

The survey is available in English, Spanish, and Vietnamese.

👉 Take the survey here: http://bit.ly/nola_citysurvey
📲 or scan the QR code above

New Orleans works best when everyone is heard. 💛⚜️

01/19/2026

📣Holiday Closure Notice 📣
In observance of Martin Luther King Jr. Day, the Department of Safety and Permits will be closed on Monday, January 19.

⏰ Normal business hours will resume on Tuesday, January 20 at 8:00 a.m.

We honor the legacy, leadership, and lasting impact of Dr. Martin Luther King Jr. 🤍✨

12/24/2025

🎄 Holiday Closure Notice 🎄
The Department of Safety and Permits will be closed on Wednesday, December 24 and Thursday, December 25 in observance of the Christmas holiday.

⏰ Normal business hours will resume on Friday, December 26 at 8:00 a.m.

Wishing you and your loved ones a safe and happy holiday season. ✨🎁

12/16/2025

On behalf of the City Council 🏛️, we are sharing this information to help residents better understand their rights during times of increased immigration enforcement activity ⚖️

This carousel provides guidance on how to stay calm 🧘🏽‍♀️, protect yourself 🤝, and understand what officers can and cannot do 🚓 in different situations, including if you are stopped, questioned, or approached at home 🏠 or in public 👥.

Please swipe through 👉, read carefully 👀, and share with your community 🤍 Staying informed helps keep everyone safer.

⸻

En nombre del Concejo Municipal 🏛️, compartimos esta información para ayudar a los residentes a comprender mejor sus derechos durante períodos de mayor actividad de control migratorio ⚖️

Este carrusel ofrece orientación sobre cómo mantener la calma 🧘🏽‍♀️, protegerse 🤝 y entender qué pueden y qué no pueden hacer los oficiales 🚓 en distintas situaciones, ya sea si es detenido, interrogado o abordado en su hogar 🏠 o en público 👥.

Deslice 👉, lea con atención 👀 y comparta con su comunidad 🤍 Estar informado ayuda a mantener a todos más seguros.

12/15/2025

The Non-Commercial Short Term Rental Lottery application window is officially open.

If you’re planning to apply, now is the time to get everything ready and submitted correctly.

🗓 Application period: December 14–20, 2025
💻 Apply online at onestopapp.nola.gov
📚 Required training must be reviewed before applying at nola.gov/str

Need help before you hit submit?
Our team is available for document review during office hours:
📍 1340 Poydras Street, 8th Floor
🕘 December 15–19, 9:00 AM–4:00 PM
💵 $50 application fee applies

We’re here to help you through the process and avoid last minute issues. Save this post, share it, and don’t wait until the deadline.

12/08/2025

Are you registered for One Stop? 📝✨
The One Stop App allows citizens to apply, track, and search for permits, licenses, planning projects, and violations throughout the City of New Orleans. 🏛️📲
Forget the office—file for all your permits and licenses from home. No lines. No hassle. Just tap, submit, done.”

12/02/2025

🏠 Upcoming Non Commercial Short Term Rental Lottery

🗳️ Lottery Date: January 16, 2026 12pm
📝 Application Period: December 14 to 20, 2025

If you’d like help reviewing your documents or making sure everything is ready to submit, our doors are open and our team is here for you.

🏢 Office Hours for in person assistance:
📅 December 15 to 19
⏰ 9 AM to 4 PM
📍 1340 Poydras St, 8th Floor

💻 Required NSTR Training:
📅 December 8, 9, and 12. 4-5:30pm
Training will be virtual. The link is available on the website at Nola.gov/str and in our bio. Sign up now and secure your spot.

• Remember you are required to attend one of the NSTR trainings if you are applying for the lottery.