07/29/2020
Tom lives in Palo Alto and shops only online. Since sometimes items do not fit him, he has to return them back. Although companies like Amazona and Walmart deliver products in a few days or hours, the process of returning the product is still a hustle.
Tom has to walk to UPS and USPS store and hand his package. In the world of Uber, Tom wonders why no service would take his product and return it for him.