Newberry Utilities

Newberry Utilities Providing the City of Newberry with public utilities. This is a forum limited to the specific topics identified and raised by the municipality.

The City of Newberry and its employees take great pride in serving the community with our outstanding utility department team, our ability to respond promptly in emergency situations and in our long term planning. We have combined the latest technology and equipment with a strategic vision that has brought Newberry to the forefront among municipal utilities in South Carolina. It has been our pleas

ure to serve our citizens with electric, water and waste-water services for more than one hundred years. As in the past, we stand ready to provide complete service to residential, commercial and industrial customers with low rates and quality service. The purpose of this site is to discuss matters of public interest in and to the municipality as identified and raised by the municipality for discussion. We encourage you to submit comments that are on topic, but please address your comments to the specific topic(s) discussed.

To our customers: We are aware of discolored water in some areas of our utility system. Crews have been dispatched to fl...
06/20/2026

To our customers:

We are aware of discolored water in some areas of our utility system. Crews have been dispatched to flush lines in those areas to resolve the issue. This is related to the power outage in our system from yesterday. Please be assured your water is safe.

For those that are experiencing discolored water at their residence, try running your faucets for 10-15 minutes and if there is no change, please contact our after hours phone number at 803-276-0311.

06/19/2026

We apologize for the last brief outage. The Duke Energy transmission feed went out again. They quickly shifted us to another feed. We should stay on now. Thank you for your patience!

06/19/2026

Our system has been switched back to normal configuration. We will be investigating the flickering light issues. If you are still experiencing this, please call 803-321-1018 and report it so we can investigate each instance.

Again, we apologize for the inconvenience and will work to make sure we have everything repaired as soon as possible.

06/19/2026

We have determined our transmission feed from Duke Energy went out due to a problem in their lines. We have performed switching and have restored all but about 100 customers at this time. We expect to have the remaining customers restored in the next few minutes. Thank you for your patience!

06/19/2026

Newberry Utilities is currently experiencing a large power outage on the east side of the city. At this time we do not know what the cause is. We understand the phone lines are overwhelmed at this time. We will post an update to Facebook as soon as we get some information.

Thank you for your patience and we apologize for this inconvenience.

City Council recognized Newberry Utilities last night for once again receiving national recognition for achieving except...
06/10/2026

City Council recognized Newberry Utilities last night for once again receiving national recognition for achieving exceptional electric reliability in 2025. The recognition comes from the American Public Power Association, a group that represents more than 2,000 not-for-profit, community-owned electric utilities.

06/08/2026

On Friday afternoon, 6/5, a water customer on the Newberry Utilities system had a failure on a customer owned fire hydrant behind their meter. It took about 5 hours to resolve the issue. During this time, our Water Plant had to supply water at more than 100% of normal operation in order to maintain system pressure for customers and for fire protection. This has resulted in a lot of sediment getting stirred up across the water system. We have technicians flushing hydrants at key locations to clear this cloudy water and restore the system to normal clarity.

The water is safe for consumption, however, you should check for sediment in the screens on your faucets and run water for a couple of minutes to clear the cloudy water from your water lines in your home or business.

**What you can do:**
- Run cold water from the lowest faucet in your home or business for a couple of minutes until it runs clear.
- Check the screens (aerators) on your faucets. To clean them:
1. With the faucet off, use a pair of channel lock pliers (wrap the aerator with a cloth or tape to protect the finish).
2. Unscrew and remove the screen.
3. Flip it over, turn the faucet on, and flush water backward through the screen to clean it.
4. Reinstall the screen.

Also clean showerheads if needed.

**For older adults or anyone who needs help:** If you are unable to clean the screens yourself, please call us at **803-321-1018**. We can assist you or send a technician to help.

We apologize for the inconvenience. Thank you for your patience!

We're so happy to have Chris as a member of our team at the water treatment plant! Thanks for all you do!
06/01/2026

We're so happy to have Chris as a member of our team at the water treatment plant! Thanks for all you do!

Each month the City of Newberry is proud to highlight one of our employees from our various departments! This month, meet Christopher Reeves, water plant operator. Christopher began working with the city in 2020, and we thank him for all he does for us!

City offices are closed today in honor of Memorial Day. They will reopen tomorrow, May 26 under regular business hours. ...
05/25/2026

City offices are closed today in honor of Memorial Day. They will reopen tomorrow, May 26 under regular business hours.

Should any of our customers experience a utility-related emergency, you may contact us at 803-276-0311.

Join us in congratulating Aaron Jeter, Zoe Reid and Cameron Gilmore, recognized last night by City Council for receiving...
05/13/2026

Join us in congratulating Aaron Jeter, Zoe Reid and Cameron Gilmore, recognized last night by City Council for receiving this year's Newberry-PMPA Community Scholar Scholarship!

Not pictured, but also recipients of this year's scholarship are Jamere Crooks, Julian Senn and Douglas Williams.

We look forward to seeing your future accomplishments!

Address

1330 College Street
Newberry, SC
29108

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+18033211018

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