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Acclogwing SAU

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Norfolk, VA
Acclogwing SAU

The ACCLW SAU provides qualified aircrew, maintenance technicians, and administrative personnel to a This is a violation of privacy. Navy.

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Operating as usual

12/01/2022

Congratulations to YN1 Godwin for reenlisting for another 6 years !!

11/22/2022

Congratulations to our newly promoted Sailors!! AM1 Smith and AM3 Cadena. Job well done and well deserved!

10/22/2022

Congrats YNC COHENS, ADC WASSENHOVE, and AWFC MIKOL👏👏

10/22/2022

AZ2 Vergara re-enlisted for another 2 years! 👏👏👏🎉

10/22/2022

Congratulations to all the awardees 🎊🎉

10/20/2022

Congratulations to PS1 Oliva for reenlisting another 6 years !

06/10/2022

SAU softball fun day. Thank you to everyone that came out to enjoy the weather.

04/25/2022

Live Chat

Travelgram 22-012: Increase on DoD Travel Volume and Impact on SATO

Team Travel,
Forwarding a recent advisory from DTMO with a few Navy Reserve-specific edits. This will come as no surprise to many travelers who have experienced headaches lately, but it does serve to manage expectations and level collective understanding as we approach the summer travel surge:

As travel begins to approach pre-pandemic levels, the travel industry is experiencing challenges related the sudden surge in travel, including changes to airline schedules, cancellations, and staffing shortages. Unfortunately, these challenges are resulting in an increase in demand for Travel Management Company (TMC) assistance. The Travel Assistance Center (TAC) is seeing an influx of calls related to requests for TMC assistance, and the Services and Agencies are reporting extended call wait times when contacting TMCs. To address this issue, the Defense Travel Management Office has engaged both the TMCs and the TAC to address the extended wait times being experienced across the Department.

[N33 Note 1: The Navy TMC is SATO.]
[N33 Note 2: If NROWS-related DTS travel is involved and DTS is the issue, SELRES customers are encouraged to contact the NROWS/DTS Enterprise Helpdesk 24/7 at 1-800-537-4617 (Option 1) or by email at [email protected] for much more responsive and accurate customer service than the TAC can offer for imported documents. Our average call wait times remain only 1-2 minutes.]

There are several actions travel managers and travelers can take to help with the higher than normal [SATO] call volume including:

1. Utilize [SATO] Live Chat functionality. Some TMCs have a desktop or mobile live chat tool that allows travelers to connect with an online agent to handle simpler requests like cancelling a trip or requesting an invoice copy. Often simpler issues can be handled faster through a TMC chat session than it can by calling directly.

o [N33 Note 3: This just in!!! SATO has a live chat feature now. There is a link added to any of the CWT SatoTravel office pages: https://www.cwtsatotravel.com/traveler_info/contactInfo.html?cid=null. Or Sailors can go directly to chat at: https://cwtsato.custhelp.com/app/chat/chat_launch/request_source/8/chat_data/cmVmZXJyZXJVcmw9aHR0cHMlM0ElMkYlMkZ3d3cuY3d0c2F0b3RyYXZlbC5jb20lMkZ0cmF2ZWxlcl9pbmZvJTJGY29udGFjdEluZm8uaHRtbCUzRmNpZCUzRDE1NDk]

2. Book travel and approve authorizations in a timely manner. Booking and/or approving travel more than a day or two in advance of travel minimizes the risk of having flights and/or fares becoming unavailable resulting in the need to rebook or contact [SATO]. Encourage travelers to book as far in advance as possible.

o [N33 Note 4: RPDs, NROWS routers and fund approvers play a critical role in this. The Sailor can’t even start to arrange travel in DTS so long as the NROWS order remains unapproved.]

3. Ensure [GTCC] cards are activated. Travel cards that are deactivated or have insufficient credit limits result in card declines and increase calls to [SATO]. Work with your [NRA’s] travel card Agency Program Coordinator to ensure [GTCCs] are activated and have a sufficient credit limit prior to booking travel.

4. Allow 24 hours for your DTS authorization to be worked/ticketed. Only contact [SATO] after your DTS request has been in “CTO Submit” status for more than 24 hours. Also, please keep in mind that the Travel Assistance Center is unable to assist with new reservations, “TMC assist” requests, and reservation cancellations or ticketing. The TAC [or the NROWS/DTS Helpdesk for documents imported from NROWS] can assist with authorization routing after ticketing or voucher questions.

The Defense Travel Management Office will continue monitor the call volume and wait times for both the TAC and TMCs. We will send a Customer Service Notification to DTAs/AOs with the above recommended actions. We also encourage travel managers to continuously submit feedback on TMC services to your respective TMC Contracting Officer Representative (COR).

Privacy and Security: You will never be asked to provide, and should never include, private and sensitive information, such as social security, credit card or bank account numbers.

04/25/2022

Applications for the June 7-10 Leading Petty Officer Academy Workshop are now OPEN until 5pm PST, Friday, April 28. https://www.enlistedleadershipfoundation.org/programs/lpo-academy

04/25/2022

Thanks for having us, we were happy to come out and help at Thurgood Marshall Elementary. hampton roads!

11/03/2021

Congratulations to AM1 Patterson on another 6 years in our great Navy🎉👏👏👏

07/20/2021

Congratulations AZ1 for reenlisting for 6 more years!!👏🏽👏🏽

06/29/2021

Congratulations AE1 Mirone on your advancement to First Class Petty Officer!

06/01/2021

Congrats to AM2 White for reenlisting for another 6 years and YN2 Russ for another 2 years hooyahh!!

02/24/2021

Congrats to AE1 Beals on his reenlistment!

02/06/2021

Congratulations to all the awardees and also farewell to AVCM Jameson and ATC Morvay you will be missed !

10/31/2020

Farewell AM2, you will be missed!
Thank you for all your accomplishments at the SAU.

10/17/2020

Congrats to All the awardees this drill weekend👏🏽👏🏽

08/28/2020

Congrats to AT2 Becky Coelho Behling on your 6 year reenlistment !👏👏👏

07/07/2020

Farewell YN1 you will be missed . Thank you for all your accomplishments at the SAU .

06/08/2020

Congratulations to AE2 for reenlisting for another 2 years 👏👏👏 Rodney Ivy

03/27/2020

U.S. Navy COVID-19 Updates - Navy Live

You are at the official site for Navy information and updates on Coronavirus Disease 19 (COVID-19).

02/28/2020

Congratulations on the reenlistees 🥳🥳 thank you for your service !

02/19/2020

Congratulations to all our awardees.

PC: PS2 Oliva

02/09/2020

Congratulations to AZ1 Sams & LS2 Davis!!!

01/24/2020

Congratulations, YN2 Kilpatrickharris on your reenlistment and on being accepted to RC2AC.

01/11/2020

Congratulations on your reenlistment YN2 Russ.

12/13/2019

Congratulations on your reenlistment AD1 Osude and AWF1 Mikol

12/04/2019

Congratulations on your advancement, AT3 Garcia

12/02/2019

Congratulations on your reenlistment, ATC Andrew Peck

11/19/2019

11/16/2019

MDWE carrier tour enjoyed by SAU sailors and their families.

11/16/2019

Congratulations to all our awardees.

11/15/2019

2019 Change of Command

11/15/2019

Congratulations to our new CO, CDR Justin Murgia.

10/31/2019

Congratulations on your award LS1 Edward.

10/18/2019

Congratulations CDR Ziaja. The SAU is very proud of you!

08/26/2019

It was a very productive August DWE.
Congratulations to all the awardees and to AM1 Gomez for re-enlisting. The SAU is proud of all the hard work you do.

08/24/2019

August 2019 DWE kicks off with good training.

06/14/2019

Congratulations on your reenlistment AME1 Mcdonald.

Photos by YN1 Godwin

Address

1027 Bellinger Boulevard
Norfolk, VA
23511

Opening Hours

Monday	8am - 4pm
Tuesday	8am - 4pm
Wednesday	8am - 4pm
Thursday	8am - 4pm
Friday	8am - 4pm

Telephone

(757) 444-2822

Website

https://private.navyreserve.navy.mil/CNAFR/COMTACSUPWING/84205/Pages/default.aspx

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