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Monday 7am - 4pm Tuesday 7am - 4pm Wednesday 7am - 4pm Thursday 7am - 4pm

North Charleston Sewer District

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North Charleston, SC
North Charleston Sewer District

Check out http://www.ncsd.sc.gov! North Charleston Sewer District, providing sewer service for the North Charleston area of Charleston County.

08/19/2026

Sewer pipes are placed underground to protect the infrastructure, keep communities safe, and allow wastewater to flow by gravity whenever possible. Being underground protects pipes from weather, traffic, and accidental damage while keeping neighborhoods and businesses free from exposed sewer lines.

Underground placement also helps maintain proper temperatures, prevents odors, and allows wastewater to safely travel from homes and businesses to the treatment facility. Because many sewer systems rely on gravity, pipes are installed at specific depths and slopes to move wastewater efficiently throughout the community.

08/18/2026

💻 Meet Stephen Njuguna!

When something isn't working, chances are Stephen is already figuring out how to fix it!

As part of NCSD’s three-person IT team, Stephen helps employees across the District with everything from hardware and software issues to technology support. He also stays up to date on the latest advancements and enjoys finding new solutions that can benefit NCSD.

Stephen recently completed our district-wide computer and tablet hardware upgrade and is now working on projects to modernize our fuel management system and improve how we store and access employee files.

But what Stephen enjoys most about working at NCSD isn’t just the technology; it’s helping people.

“It’s rewarding to solve someone’s problem and leave them with a smile.”

We appreciate Stephen and all he does to keep our team connected, supported, and working efficiently!

08/12/2026

Bacteria play an important role in the wastewater treatment process by naturally breaking down and removing organic matter from wastewater. These helpful microorganisms consume pollutants, waste materials, and other organic substances that enter the sewer system from homes and businesses.

At the wastewater treatment facility, bacteria are carefully managed in treatment tanks where they work together with other processes to clean the water. As they break down waste, they help remove harmful materials and improve water quality before the treated water is safely returned to the environment.

These microscopic organisms are an essential part of the treatment process, helping turn wastewater into cleaner water while protecting public health and the environment.

08/11/2026

🚧Happy National 811 Day!

Today is National 811 Day, a reminder to Call 811 Before You Dig!

August 11 is the perfect day to remember an important safety step before starting any digging project. Whether you're planting a tree, installing a fence, putting in a mailbox, or tackling a larger construction project, knowing what’s underground can help prevent damage, injuries, and costly repairs.

📍 Before you dig, call 811.
When you call, underground utility lines can be located and marked so you know where it’s safe to dig.

🛑 Don’t guess. Don’t assume. Don’t dig until you know what’s below.

Make 811 part of your project checklist today—and every time you dig!

National 811 Day: August 11
Call 811. Know what’s below. Dig safely.

08/06/2026

Your sewer bill helps fund the collection, treatment, and safe management of wastewater throughout the community. It supports the people, equipment, and infrastructure needed to provide reliable service every day.

Sewer fees help pay for:
1) Maintaining hundreds of miles of sewer pipes to keep wastewater flowing safely
2) Operating and maintaining pump stations that move wastewater through the system
3) Running the wastewater treatment facility where wastewater is cleaned and prepared for safe return to the environment
4) Repairing and replacing aging infrastructure to ensure long-term reliability
5) Meeting environmental regulations that protect public health and local waterways
6)Supporting skilled employees and emergency response efforts that keep the system operating 24/7

Investing in the wastewater system helps prevent service interruptions, protect the environment, and ensure the community has a safe and reliable system for generations to come.

08/04/2026

At the North Charleston Sewer District, our people are the driving force behind everything we do.

Before joining the District, Brian spent years in a fast-paced consulting engineering environment where long hours, weekend work, and constant on-call demands became the norm. Looking for a career that offered both meaningful work and a better work-life balance, he found his place at NCSD.

Today, Brian helps manage approximately 70 capital improvement projects each year, supporting infrastructure that serves communities from the Charleston Neck to Lincolnville. His work includes overseeing construction, coordinating contractors, and helping deliver projects for major developments throughout our service area.

Brian values the opportunity to continue learning, collaborate with experienced teammates, and contribute to an organization that invests in both its employees and the community.

Thank you, Brian, for your dedication to building a stronger wastewater system and a stronger future for our customers.

07/22/2026

Wastewater Wednesday! Answer:

That unpleasant sewer smell in your home is usually caused by sewer gases escaping from your plumbing system. Your home's plumbing is designed with barriers, called traps, that hold water to prevent these gases from entering your living space.

Common sources of sewer odors include:

🚰 Dry drain traps
If a sink, shower, floor drain, or other plumbing fixture isn't used often, the water in the trap can evaporate and allow sewer gases to enter your home. Pouring a small amount of water down unused drains can help refill the trap.

🛠️ Plumbing leaks or damaged seals
Cracked pipes, loose connections, or worn seals can allow odors to escape.

🌬️ Blocked plumbing vents
Vent pipes allow sewer gases to safely escape through your roof. If a vent becomes blocked, gases may be pushed back into your home through drains.

🚽 Toilet issues
A damaged wax ring or loose toilet connection can allow odors to escape around the base of the toilet.

🧼 Buildup in drains
Organic material, soap scum, grease, and debris can collect in drains and create unpleasant smells.

Where do sewer odors come from?
Sewer gases come from the natural breakdown of wastewater inside your plumbing and sewer system. These gases are normally contained within the pipes and safely released through vent systems. When something disrupts that system, you may notice the smell inside your home.

A helpful tip: If you notice a persistent sewer odor, try to identify where it is strongest—near a sink, toilet, shower, or floor drain. Locating the source can help determine the cause.

A properly working sewer system should operate quietly and odor-free.

07/15/2026

We're excited to announce that the NCSD OpenGov Permitting Portal is officially live!

Our new online portal provides a faster, more convenient way to manage your permitting and inspection needs all in one place.

With the portal, you can:
*Submit Permit Applications
*Request Inspections
*Upload Plans & Supporting Documents
*Receive & Review Comments
*Track Your Project Status
*Communicate with NCSD Staff

Whether you're a contractor, engineer, developer, plumber, or homeowner, the NCSD OpenGov Permitting Portal makes it easier than ever to do business with the North Charleston Sewer District.

Visit the portal today and get started: https://northcharlestonsewersc.portal.opengov.com/

07/07/2026

Employee Spotlight: Michelle Dietrich

With nearly 20 years of experience, Michelle Dietrich serves as one of the North Charleston Sewer District's Operations Shift Supervisors, helping ensure our wastewater treatment plant operates safely, efficiently, and in compliance every day.

Michelle is also helping develop a new operator training program to prepare the next generation of wastewater professionals for success.
Her favorite part of the job is knowing she makes a positive impact on both the community and the environment.

Thank you, Michelle, for your leadership, dedication, and commitment to serving our community!

07/06/2026

Help Stop the Clog! 🚫

Did you know that pouring fats, oils, and grease (FOG) down your kitchen sink can lead to clogged pipes, sewer backups, and costly repairs?

Here's how you can help protect your home's plumbing and our community's sewer system:

🥫 Can It – Pour cooled cooking grease into a container or can and allow it to harden.

🍽️ Scrape It – Scrape leftover food, grease, and cooking oils from pots, pans, and plates before washing.

🗑️ Trash It – Once the grease has hardened, throw the container and food scraps in the trash.

🧽 Clean It Right – Wipe greasy cookware with a paper towel before washing with hot water and dish soap. This helps remove leftover grease before it reaches your drain.

A few simple steps in your kitchen can make a big difference in preventing sewer backups and protecting our environment.

💙 Help Stop the Clog—Can It. Scrape It. Trash It.

Address

7225 Stall Road
North Charleston, SC
29406

Opening Hours

Monday	7am - 4pm
Tuesday	7am - 4pm
Wednesday	7am - 4pm
Thursday	7am - 4pm

Telephone

+18437643072

Website

http://www.ncsd.sc.gov/

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