08/14/2026
On behalf of the City of Owens Cross Roads and the Owens Cross Roads Police Department, we would like to recognize Echo911 for its partnership with our community since 2020.
The most important point about this partnership is simple: the City of Owens Cross Roads has not paid Echo911 for the dispatch services, equipment, software, communications technology, or technical support it has provided to the City.
Since 2020, Owens Cross Roads has worked with Echo911 as a real-world testing and development partner for state-of-the-art public-safety technology. Our Police Department has provided operational feedback and assisted in testing and improving systems used by first responders. In return, Echo911 has provided the City with dispatch-related services and technology, including radio equipment and infrastructure, CAD, mobile CAD, RMS, officer-safety technology, software, and technical support—at no cost to the City or its taxpayers.
The value of the services currently provided to Owens Cross Roads is approximately $66,000 annually. Developing and maintaining comparable capabilities independently would require substantial expenditures for personnel, equipment, software, infrastructure, and ongoing support.
When primary dispatch operations transitioned in December 2025 to the regional Consolidated Operations of Shared Agencies & Dispatch Administration, Echo911 continued providing technology, equipment, integration, and support that benefit Owens Cross Roads, again without charging the City.
These partnerships have allowed Owens Cross Roads to improve dispatch availability, communications, officer safety, and the service provided to citizens while gaining access to state-of-the-art technology that the City otherwise would have had to purchase and maintain with taxpayer funds.
The City’s approach has been to seek partnerships that improve public safety while remaining responsible stewards of public funds. Echo911 is an example of that approach: the City has received significant public-safety services and technology while incurring no expense for Echo911’s services.
The City of Owens Cross Roads appreciates Echo911’s continued investment in and support of our community and looks forward to continuing to pursue partnerships that improve City services without unnecessarily increasing the burden on taxpayers.
For questions or further information please contact [email protected] .