09/03/2026
We know many people have the same questions that keep arising, regarding the boil order. We hope to answer most of those here.
WHO IS AFFECTED - If you pay your water bill to the City of Peculiar, you're in the boil order. If you pay your bill to one of the public water districts ( #2, #7, #10) you're not in the boil order and can disregard. If you still have questions, call 816-779-2200 or email [email protected].
IF YOU DIDN'T GET A ROBOCALL - This likely means you need to update your phone number with the city water department. Robocalls went out to the primary contact phone number for every city water customer.
IF YOU WANT TO RECEIVE TEXTS such as the ones sent out this morning, or others regarding weather, etc. simply text 64078 to 888777 to receive alerts
TIMELINE - Yesterday afternoon, the MoDNR contacted the City of Peculiar, with information that a water sample they had pulled on Joe Holt Pkwy. did not pass testing for regulation requirements. This does not always mean the water is bad. Oftentimes it can be a result of where the sample was pulled, whether the water had been sitting stagnant in the system, or other reasons. Nonetheless, out of an abundance of caution, DNR notified the city that they would be sending a "boil water order" with specific instructions for compliance.
When that order was received by staff this morning (attached photo), and staff spoke with DNR, they advised that notification method #1 would not be necessary, since the city had two other means of notification (robocalls and text alerts). At that point, city staff immediately began mobilizing, making notifications, and obtaining mass quantities of bottled water for distribution.
HOW LONG WILL THIS LAST - The order will be in effect until two samples can be obtained on two different days and tested satisfactorily. One of those has already been pulled and sent to DNR. The other will be done tomorrow. Sunday, however, is the earliest that the testing will be completely finished and results received.
We recognize the difficulty of this situation for our community. We wish this process was faster, but we are absolutely committed to your safety first and foremost. Our employees, who work and live here, are also affected by this situation. We are doing everything in our power to keep everyone safe, and resolve this situation as soon as possible.
