D. Jeremy DeMar, MA, CPE, ENP

08/10/2026

Your911Future

One of the most rewarding parts of was the opportunity to connect with so many first-time attendees and 9-1-1 professionals who are just beginning their journey in this profession.

I had some great conversations with individuals who are genuinely excited about their new roles, their future in Emergency Communications, and the difference they hope to make. We talked about upward mobility, career advancement, and the many ways 9-1-1 professionals can continue to grow as leaders.

We also spent time discussing the importance of industry education, certifications, and credentialing, and how those tools can help better prepare today’s professionals to become tomorrow’s leaders. The future of 9-1-1 will be shaped by people who are willing to learn, grow, and stay engaged in the profession.

If that sounds like you, I’d love to stay connected.

Be sure to visit the Your911Future page and stop by the YouTube channel (https://www.youtube.com/) to subscribe, follow along, and keep up with our progress as we continue building conversations around growth, leadership, and the future of 9-1-1.

08/09/2026

EPISODE 2 of Your911Future is COMING SOON!

"It Takes a Dispatch Floor: The Voices that Shaped Mine"

Stop by the YouTube page and subscribe to be the first to know about new episodes. Here's the link: https://www.youtube.com/

EPISODE 2 ANNOUNCEMENT!!!

Every 9-1-1 career has a Chapter One. Mine started in February 2003.

In Episode 1 of Your911Future, I shared how I got there. In Episode 2, "It Takes a Dispatch Floor: The Voices that Shaped Mine," the story picks up with the people who were actually in the room.

Three guests. One of my original dispatch trainers. One colleague from the police dispatch side. One from the fire dispatch side. Three very different perspectives on the same floor, the same calls, and the same profession we're all still serving.

We'll talk about what it was like training a brand new 9-1-1 professional in 2003, what has changed on the floor in the two decades since, and what has stayed exactly the same. We'll dig into the moments that stick with you, the lessons that never made it into a training manual, and what it really takes to build people who last in this profession.

Here's the thing about 9-1-1: nobody teaches themselves this job. Every one of us was shaped by the trainers who stayed patient, the partners who had our backs, and the voices on the other side of the console who showed us what right looked like.

Their names are staying under wraps for now, but the conversation drops soon, and you won't want to miss it. Follow along here so you catch Episode 2 the moment it goes live. And in the meantime, drop a comment and tell me about the person who shaped YOUR first days on the floor. I'd love to hear those stories.

Who shaped your career? Tune in and find out who shaped mine.



https://www.youtube.com/

07/30/2026

Up and at 'em, bright and early, with my better half ("The Queen") this time, as she will be joining me in San Antonio for ! Can't wait to see all of you on the Riverwalk.

Safe travels!

APCO International

Intrado Safety

07/29/2026

EPISODE 1 of Your911Future just dropped!

Thanks again everyone for all of your support and words of encouragement!

Welcome to Your911Future, a podcast series focused on helping 9-1-1...

07/26/2026

Super excited to to be heading to San Antonio, TX and seeing all of you in a little over a week at !

APCO International

Intrado Safety

07/24/2026

If you haven't already, please swing by my *NEW* Your911Future page and give it a FOLLOW!

Excited to be bringing our inaugural session, Episode 1, to all of you early next week, right before we leave for APCO in San Antonio!

Thanks again to everyone who has reached out with well wishes and words of encouragement. You're the best!

EPISODE 1 ANNOUNCEMENT!!!

Good evening everyone, and Happy Friday! The weekend is finally here.

First and foremost, thank you to those who stopped by to FOLLOW the official page, and a big thanks to those of you who swung by my YouTube channel and watched my introductory episode. Greatly appreciate the support. If you haven't had a chance to view it yet, here's the link: https://www.youtube.com/watch?v=LfRtajWIlfg&t=304s

Super excited to announce that Episode 1 of Your911Future will drop early next week, just before we all head to APCO in San Antonio.

What will I be talking about in my inaugural episode?

Well, I felt it was important to share my 9-1-1 journey with all of you, to provide needed clarity and context as a foundation for the channel. After all, as 9-1-1 professionals, we all have our story, so I wanted to be sure mine was out there to kick things off. No spoilers here, so please keep an eye out for the release.

I hope you all have an incredible weekend, and to our , keep being AMAZING!

- Jeremy

07/24/2026

Every conversation about innovation in public safety eventually hits the same wall. This week in my series, we address it head on.

That wall has a name. Budget.

Commercial FDE roles are commanding salaries that most PSAPs and state authorities simply cannot match through their existing budget and HR structures. If the model requires agencies to hire and carry this capability independently, the math doesn't work for most of the country.

But I don't think that's what the model has to look like in public safety.

The most viable near-term path is probably through industry partners who are already invested in AI deployment outcomes. The FDE function embedded within a vendor relationship isn't a new cost center for the agency. It's an evolution of what good implementation support already looks like, deeper, more continuous, and more accountable for what happens after go-live.

State 9-1-1 authorities represent another real opportunity. States that already operate shared infrastructure or provide centralized technical support to local PSAPs/ECCs have a structural foundation that could support an FDE-style capability serving an entire region. The per-agency cost burden drops significantly when the function lives at that level. Regional consortiums and cost-sharing arrangements are a natural extension of conversations this industry is already having about consolidation and shared services. deployment support fits that model.

And for those willing to do the documentation work, there is a legitimate argument to be made that operationalizing AI in life-safety environments qualifies for grant support through existing public safety technology and workforce development programs. That case is worth building now, before the funding cycles close.

The structural challenges here are real. But they're the kind of challenges this industry has navigated before. The goal of this series has been to start the conversation early enough that we're solving for them proactively rather than reactively.

07/20/2026

Who's ready for !

APCO International

Intrado Safety

07/18/2026

Is your FIRST National 9-1-1 Conference? Are you brand new to the Emergency Communications profession? Maybe you're a veteran PSAP/ECC team member considering moving up within your agency?

I'd love to sit down over a cup of coffee with you in San Antonio and have a conversation about

If you see me in the hallway, on the exhibit hall floor, or anywhere else while we're at conference, please don't hesitate to stop me, say "Hello", and introduce yourself. I'd love to hear your 9-1-1 story and discuss the AMAZING opportunities available to you within our profession.

See you in a couple of weeks!

APCO International

07/17/2026

If you've been following along with my posts on Forward Deployed Engineers in 9-1-1, this one is the pivot. And it's the post I've been most looking forward to writing.

I've said throughout this series that the model needs to be built on genuine familiarity with the 9-1-1 environment. Today I want to be specific about where I think that familiarity is most likely to come from. Not from engineers who took a public safety course. Not from project managers who have read the i3 standard. From people who came up through dispatch.

There is a category of professional in this industry that doesn't get nearly enough credit for what they've developed over a career. The experienced telecommunicator or PSAP/ECC technical lead who has worked the floor, understands the systems, has strong opinions about what works and what doesn't, and has been quietly building technical fluency on top of that operational foundation.

That profile is the natural starting point for what an effective FDE in public safety looks like.

In the broader enterprise world, the most effective forward deployed engineers aren't the ones with the deepest technical credentials. They're the ones who can build trust with the people actually doing the work, understand the environment well enough to know where the real friction is, and stay accountable for outcomes rather than just deliverables. Every one of those qualities maps directly onto what a seasoned 9-1-1 professional already brings.

For leadership, I think the implication is worth sitting with. The talent pipeline for this emerging role may already exist inside your center. For the frontline professionals in this industry, I'd say this with some conviction: the skills you've built matter more in this conversation than the industry has acknowledged yet.

That's starting to change.