Berkshire RECC

06/01/2026

Please join us in celebrating these June staff milestones!

05/20/2026

Congratulations to our intern, Hayleigh, on her upcoming graduation! Thank you for all of your hard work and dedication to learning our profession. We wish you the very best with your future endeavors!

05/17/2026

05/16/2026

Monterey Firefighters are on scene of a Serious Motor Vehicle Collision on Main Road (Route 23) near the 340 block.

Southern Berkshire Ambulance, LIFE STAR helicopter, and Massachusetts State Police are also responding.

Please avoid the area.

05/16/2026

Last night, members of Berkshire RECC attended the EMS Committee of Berkshire County’s annual awards banquet where two of our own were recognized.

Public Safety Dispatcher I Chris Merriman was recognized for his meritorious conduct and lifesaving efforts involving a serious ski accident back in February. His quick and efficient pre-arrival instructions and decision to activate air medical prior to units arriving on the scene were crucial in the successful outcome.

Public Safety Dispatcher II Royanne Hammond was recognized as the EMS Communications Specialist of the Year for her continued professionalism, dedication to the profession, and continued efforts in improving service quality and patient outcome in emergency medical dispatching.

Thank you, Chris and Royanne, for your continued hard work and dedication to our profession!

Massachusetts State 911

05/13/2026

Congratulations to our very own Operations Manager, Kendra Lagoy, on being nominated for MCSA - Massachusetts Communications Supervisors Association’s Leader of the Year!

05/01/2026

Congratulations to PSD-II Royanne Hammond and her capstone project team from the Fitch & Associates Communications Center Manager 2025 class on winning the IAED Navigator Conference research poster competition!

The IAED is proud to announce that the recipients of the 2026 Research Poster Award are Jacob Bevans, Mary Bowman, Raylon Bryant, Mark Buck, Royanne Hammond, Jason Roeller, and Katherine Wolf! Their poster is titled “Behind the Frontlines: Addressing Mental Health and Staff Retention in the 911 Workforce," which will be available on the AEDR Journal website in the coming weeks.

One of the reviewers, Dr. Chris Olola with the IAED, said, "This poster highlights an important and often overlooked issue—mental health and staff retention in the 911 workforce. The title is clear and engaging, capturing both human and operational impacts. It effectively connects mental health challenges to dispatch workforce sustainability. The topic is timely and offers practical value for policy, training, and wellness initiatives."

Congratulations to you all! Keep up the important work!

01/16/2026

🚨 NOW HIRING: Public Safety Dispatcher 1 🚨
Join Berkshire RECC today!
📍 Serve your community dispatching Police, Fire & EMS
💰 Pay: $65,825.76 - $89,432.20
✅ 75% Paid Health Insurance!
✅ PTO, Holiday Pay, State Pension!
📅 Apply by January 30th, 2026 for first consideration!
📲 Apply Now visit: https://tinyurl.com/BRECC-26Q1D1 or scan the QR code!
📲 Mass Careers posting # 25000554