Plano Emergency Management

Plano Emergency Management If you have an emergency please call 9-1-1 immediately! This is an official City of Plano, Texas page. Please read our terms of use located in the Description Section of the Info Tab.
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Any posted questions or comments may not be seen or addressed until 1-2 business days after posting.This channel is not monitored on a 24 hour 7 day a week basis. The purpose of this page is to provide a forum for the public to: see how the City of Plano Public Safety Departments work; comment on disaster response and recovery; and learn how to prepare homes and communities for all hazards. We encourage helpful and useful comments, and want to create an open discussion related to the content on this page and to disaster mitigation, preparedness, response and recovery. However, this is a moderated channel, meaning all comments will be reviewed for appropriate content. Please show respect to those you are addressing when submitting comments. Comments that include abusive or vulgar language, spam, hate speech, personal attacks, or similar content should not be posted on this channel and will be flagged and /or removed. We reserve the right to determine which comments are acceptable for this page. We will however, post and attempt to comment on legitimate questions and concerns regarding the City of Plano's public safety mission and the efforts to help our community, citizens, and businesses prepare for, respond to, and recover from disasters. While the City of Plano will not be collecting or retaining these comments in our records, this is a public forum and any information provided in comments will be publicly available on Facebook. As such, please do not include personal details such as your address, social security number, or any other information you do not want available to the general public.

Mission: Knowing how to prepare for, respond to, and recover from a disaster can not only make you feel more secure, it may save your life or the life of a loved one. Emergency preparedness begins with you. Monitor our Page for preparedness information and checkout websites like www.KnoWhat2Do.com or www.Ready.gov for even more preparedness information.

Operating as usual

City of Plano, Texas Government
09/30/2020

City of Plano, Texas Government

Nightly Road Closures
10 p.m.-5 a.m.
North Texas Tollway Authority

Sept. 30-Oct. 5 (10 p.m. to 5 a.m.)
• Various lanes of the north- and southbound Preston Rd. flyover bridge
• Various lanes of north- and southbound Preston Rd. between east- and westbound SH 121 (the SRT frontage road)
• The U-lane lanes at Preston Rd.

Note: Not all lanes will be closed at one time. Either one direction of Preston Road or the flyover ramp will be closed at a time.

Detour:
• North and southbound Preston Rd. flyover detour: Proceed through the intersection to your destination.
• Northbound Preston Rd. detour: Turn right onto SH 121 and make a U-turn at Hillcrest Rd./Rasor Blvd. Continue to Preston Rd. and turn right.
• Southbound Preston Rd. detour: Turn right onto SH 121 and make a U-turn at Parkwood Blvd. Continue east to Preston Rd. and turn right.

See attached map for additional information.

City of Plano, Texas Government
09/30/2020

City of Plano, Texas Government

2 Mosquito Pools Test Positive for West Nile
Two pools of mosquitoes in City traps have tested positive for the West Nile virus. Weather permitting, Plano Environmental Quality Division crews will spray two locations (sites 11 and 17) Thursday evening, October 1, beginning at 9 p.m. The targeted spray areas are bordered by the following streets:

Site 11
N – Rothland Ln.
S – Benchmark Dr. / Old Orchard Dr.
E – Turtle Point Dr.
W – Bronze Leaf Dr.

Site 17
N – Harkness Dr.
S – W Plano Pkwy. / Park Meadow Ln.
E – Communications Pkwy.
W – LaCosta Dr.

View maps here: https://plano.gov/565/Spray-Map

Residents are urged to ensure children and pets are indoors during the time of spraying.

The Environmental Quality Division team is surveying the areas around the traps to determine what type of physical controls may be implemented in order to reduce mosquito habitats. Read more: https://bit.ly/3l4D5BJ

⚠️ TRAFFIC ALERT! ⚠️The entire intersection of Jupiter Road and Plano Parkway is being closed due to an underground gas ...
09/24/2020

⚠️ TRAFFIC ALERT! ⚠️

The entire intersection of Jupiter Road and Plano Parkway is being closed due to an underground gas line cut. A construction crew hit the line while digging. Our Engine 3 is on the scene with Atmos and Hazmat crews are enroute.

Friday 10:15 pm update: Atmos Energy Operations expects to have two lanes on each side of the Jupiter/Plano Parkway intersection open by 11:00 pm.

Friday 1:30 pm update: Atmos Energy tells us that repair work is ongoing and travelers should use alternate routes until at least 6:00 pm.

7:15 pm update: Atmos crews continue to work to cap the line and the intersection remains closed for an estimated several hours.

2:00 pm update: The location is still shut down and crews estimate another two hours of work to be done in digging and clamping the line in two locations. All businesses near the intersection have been checked and are safe. No mandatory evacuations are being made but some businesses have chosen to close while work continues on the break.

TRAFFIC ALERT! The entire intersection of Jupiter Road and Plano Parkway is being closed due to an underground gas line cut. A construction crew hit the line while digging. Our Engine 3 is on the scene with Atmos and Hazmat crews are enroute.

City of Plano, Texas Government
09/21/2020

City of Plano, Texas Government

Plano Animal Services urges Caution in Wake of Second Rabies Case

Animal Service Director Jamey Cantrell reports Plano Animal Services had a second bat in the last week test positive for rabies.

This bat was tested after it came into contact with a resident in the area of W. Parker Road and Independence Parkway.

Rabies is a viral disease that occurs in warm-blooded animals and can be contracted by humans through bites from infected animals. “This positive test highlights the importance of being cautious around wildlife and always reporting any contact with them. It also shows why keeping all pets’ vaccinations current – especially rabies – is important since there is no way to predict when a pet may come into contact with a wild animal,” says Cantrell.

Both State of Texas and Plano city ordinances require that animals receive the rabies inoculation along with subsequent booster shots for the duration of the animal’s life.

https://plano.gov/ArchiveCenter/ViewFile/Item/7802

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and...
09/21/2020

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. As our nation continues to respond to COVID-19, there is no better time to be involved this September.

Week #4 Teach Youth About Preparedness

Disasters happen everywhere, and every member of the family can prepare. Preparedness for the future starts today.

Whether you’re a kid or teen yourself, a parent or loved one, or work with youth, Ready Kids has tools and information to help before, during and after disasters

Ensure children are included in preparedness conversations
Learn the building blocks of preparedness − Be Informed, Make a Plan, Build a Kit and Get Involved

Know the emergency plan for your child’s school and child care facility

Practice evacuation plans and other emergency procedures with children on a regular basis

Learn different ways to help children cope during and after an emergency

Make sure children have emergency contacts memorized or written down in a secure place

Teach kids when and how to call important phone numbers like 911

#BeReady

City of Plano, Texas Government
09/17/2020

City of Plano, Texas Government

Did you know today is North Texas Giving Day?💚💙💛

For the next 18-hours, you can donate online to your favorite local nonprofits and causes you care about through one easy-to-use platform. Plano’s non-profit community serves us all, and even more so this year with the challenges of COVID-19.

Join us in giving back to those who give to Plano and North Texas every day here: https://www.northtexasgivingday.org/

#LovePlano #NTxGivingDay

City of Plano, Texas Government
09/16/2020

City of Plano, Texas Government

Plano Animal Services urges Caution after Recent Rabies Case

Plano Animal Services Director Jamey Cantrell reports a bat tested positive for rabies this week after it came into contact with a resident in the area of W. 15th Street and Custer Road. Rabies is a viral disease occurring in warm-blooded animals and can be contracted by humans through bites from infected animals.

“This positive test highlights the importance of being cautious around wildlife and always reporting any contact with them,” said Cantrell. “It also shows why it’s so important to keep all pet vaccinations current, especially rabies. There is no way to predict when a pet may come into contact with a wild animal.”

Texas law and Plano city ordinances require animals receive rabies inoculations along with subsequent booster shots for the duration of the animal’s life.

The Plano Animal Shelter does not routinely test wild animals for rabies unless they have had contact with a person or pet and are one of five high risk non-domestic animals: bats, foxes, skunks, coyotes and raccoons.

This particular incident involved a resident who had contact with a bat. The bat was ill and died before Animal Services could pick it up. Due to the nature of the situation, the animal was tested and subsequently found to be rabid.

Rabies is preventable. The Shelter hosts low-cost rabies vaccination clinic on the third Friday of every month. The next clinic is on Friday, September 18th. We urge all pet-owners to take advantage of this opportunity for their pet’s health and the health of their human family. View more vaccination options at https://bit.ly/3msz37s.

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and...
09/15/2020

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. With the ongoing threat of COVID-19 there is no better time to be involved.

Week #3 Prepare for Disasters

Limit the impacts that disasters have on you and your family. Know the risk of disasters in your area and check your insurance coverage. Learn how to make your home stronger in the face of storms and other common hazards and act fast if you receive a local warning or alert.

Prepare a disaster supply kit and emergency plan. Remove damaged tree branches and secure loose gutters. Have alternative charging methods for devices that require power. Learn more about hurricanes

Know what disasters and hazards could affect your area, how to get emergency alerts, and where you would go if you and your family need to evacuate. Make sure your family has a plan and practices it often.

Sign up for emergency alerts so that during a disaster or emergency you receive immediate life-saving information from your state and local municipality.

If you live in an area that is prone to earthquakes, consider making improvements to your building to fix structural issues that could cause your building to collapse during an earthquake.

If you live in an area prone to wildfires, create a defensive space around your home by clearing debris or articles that could easily fuel the flames.

If you live in an area prone to hurricanes, install shutters for all your windows.

If your area is prone to flooding, keep important documents in a waterproof container. Also, protect your property by purchasing flood insurance.

#BeReady

Plano Emergency Management
09/14/2020

Plano Emergency Management

09/11/2020
City of Plano, Texas Government

#NeverForget

Join us live at 8:59 a.m. for the City of Plano 9/11 Memorial Ceremony as we honor and remember those who lost their lives on September 11, 2001.

Plano Emergency Management
09/11/2020

Plano Emergency Management

Today is dedicated to the Memory of those lost in the September 11, 2001 attacks. A day to remember and date never to be...
09/11/2020

Today is dedicated to the Memory of those lost in the September 11, 2001 attacks. A day to remember and date never to be forgotten. #NeverForget911 #PlanoProud

09/10/2020
City of Plano, Texas Government

City of Plano, Texas Government

❗️Update: Mosquito Spraying Delayed Due to Wet Weather
Weather permitting, Plano Environmental Quality crews will spray tonight, Friday and Saturday evening. Each spray will begin at 9 p.m. Residents are urged to ensure children and pets are indoors during the time of spraying. View site maps here: https://www.plano.gov/565/Spray-Map

The targeted spray areas are bordered by the following streets:

Thursday 9/10/20:

Site 6
N – McDermott Rd.
S – Springfellow Dr.
E – Southerland Ln. / Clear Sky Dr.
W – Fountain Springs Dr.

Site 8
N – Ports O’ Call Dr.
S – Geneva Ln.
E – Pebble Vale Dr.
W – Country Place Dr.

Site 11
N – Rothland Ln.
S – Benchmark Dr. / Old Orchard Dr.
E – Turtle Point Dr.
W – Bronze Leaf Dr.

Friday 9/11/20:

Site 12
N – Kirkwall St.
S – W. Plano Pkwy. / Tradition Trl.
E – Coit Rd.
W – Fulgham Rd.

Site 13
N – Park Blvd.
S – Plano Pkwy
E – Ventura Dr. / Auburn Alley
W – Mira Vista Blvd.

Site 14
N – Rasor Blvd
S – Quincy Ln
E – Robinson Rd.
W – Preston Rd

Saturday 9/12/20:

Site 10
N – Leathertop Dr.
S – Solarium Pl.
E – Huntington Dr.
W – Coit Rd.

Site 17
N – Harkness Dr.
S – W Plano Pkwy. / Park Meadow Ln.
E – Communications Pkwy.
W – LaCosta Dr.

Coronavirus (COVID-19) Update: September 10 - 8:00 a.m.
09/10/2020

Coronavirus (COVID-19) Update: September 10 - 8:00 a.m.

Coronavirus (COVID-19) Update: September 10 - 8 a.m.

On Tuesday, September 8, we announced the City of Plano would no longer push out daily media advisories and social media posts with COVID-19 data. To clarify a few points:

- The City of Plano does not manage or track COVID-19 cases. The State of Texas does, and the State also reports case information.

- The information provided by the State of Texas is still available through our City dashboard and is updated daily. Click the following link to find all the information previously found in the daily advisories: https://coronavirus-response-city-of-plano-planogis.hub.arcgis.com/

- This change in how we provide information is in no way related to the status of COVID-19 in our community.

09/09/2020
City of Plano, Texas Government
09/09/2020

City of Plano, Texas Government

Eight pools of mosquitoes in City traps have come back positive for the West Nile Virus. Weather permitting, Plano Environmental Quality Division crews will spray Wednesday, Thursday and Friday of this week. Each spray will begin in the evening at 9 p.m. The targeted spray areas are bordered by the following streets.

Wednesday 9/9/20:

Site 6
N – McDermott Rd.
S – Springfellow Dr.
E – Southerland Ln. / Clear Sky Dr.
W – Fountain Springs Dr.

Site 8
N – Ports O’ Call Dr.
S – Geneva Ln.
E – Pebble Vale Dr.
W – Country Place Dr.

Site 11
N – Rothland Ln.
S – Benchmark Dr. / Old Orchard Dr.
E – Turtle Point Dr.
W – Bronze Leaf Dr.

Thursday 9/10/20:

Site 12
N – Kirkwall St.
S – W. Plano Pkwy. / Tradition Trl.
E – Coit Rd.
W – Fulgham Rd.

Site 13
N – Park Blvd.
S – Plano Pkwy
E – Ventura Dr. / Auburn Alley
W – Mira Vista Blvd.

Site 14
N – Rasor Blvd
S – Quincy Ln
E – Robinson Rd.
W – Preston Rd

Friday 9/11/20:

Site 10
N – Leathertop Dr.
S – Solarium Pl.
E – Huntington Dr.
W – Coit Rd.

Site 17
N – Harkness Dr.
S – W Plano Pkwy. / Park Meadow Ln.
E – Communications Pkwy.
W – LaCosta Dr.

Residents are urged to ensure children and pets are indoors during the time of spraying. Read more: https://www.plano.gov/565/Spray-Map

Stay aware! 🚌
09/09/2020

Stay aware! 🚌

Don't Forget!!!

School zones are operational and we will have officers enforcing the laws associated with school zones in an effort to keep our kids safe.

Below is the information from Plano Independent School District related to the school schedule.

Elementary through Middle School
Face-to-face: Elementary through middle school students and teachers will attend class in-person, five days a week, beginning September 9 with additional safety measures in alignment with state and federal guidelines and recommendations.
PISD [email protected]: Elementary through middle school students, who made the [email protected] selection, will learn remotely. Remote learning consists of both synchronous (live) and asynchronous instruction.
High School through Senior High School
Starting September 9, all high school and senior high students, regardless of the learning environment they have chosen, will begin a hybrid schedule.

Face-to-face hybrid: High school and senior high students will attend class in-person, two days per week with their cohort group and will learn remotely the remaining three days.
PISD [email protected] Home hybrid: High school and senior high students that have selected PISD [email protected] (remote learning) will also be placed into learning cohorts for the purposes of synchronous and asynchronous learning lessons.
#SchoolZoneSafety #SlowDownForTheKids #NoCellPhones

City of Plano, Texas Government
09/09/2020

City of Plano, Texas Government

Coronavirus (COVID-19) Update: September 8 - 5:30 p.m.

As of today, the City of Plano will no longer send out daily media advisories/social media posts with COVID-19 numbers. The same data is available on the City’s dashboard.

We invite you to visit our dashboard at: https://coronavirus-response-city-of-plano-planogis.hub.arcgis.com/

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and...
09/08/2020

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. With the ongoing threat of COVID-19 there is no better time to be involved.

Week #2 Build A Kit
After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for several days. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items consider what unique needs your family might have, such as supplies for pets or seniors.

🟢 Additional Emergency Supplies
Since Spring of 2020, the CDC has recommended people include additional items in their kits to help prevent the spread of coronavirus or other viruses and the flu.

🟢 Consider adding the following items to your emergency supply kit based on your individual needs:

Cloth face coverings (for everyone ages 2 and above), soap, hand sanitizer, disinfecting wipes to disinfect surfaces
Prescription medications
Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
Prescription eyeglasses and contact lens solution
Infant formula, bottles, diapers, wipes and diaper rash cream
Pet food and extra water for your pet
Cash or traveler's checks
Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
Sleeping bag or warm blanket for each person
Complete change of clothing appropriate for your climate and sturdy shoes
Fire extinguisher
Matches in a waterproof container
Feminine supplies and personal hygiene items
Mess kits, paper cups, plates, paper towels and plastic utensils
Paper and pencil
Books, games, puzzles or other activities for children
Maintaining Your Kit

🟢 After assembling your kit remember to maintain it so it’s ready when needed:

Keep canned food in a cool, dry place.
Store boxed food in tightly closed plastic or metal containers.
Replace expired items as needed.
Re-think your needs every year and update your kit as your family’s needs change.

#BeReady

Address

4125 W Parker Rd
Plano, TX
75093

General information

This is the official City of Plano, Texas, Department of Emergency Management page.

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

(972) 769-4824

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Comments

Food for Thought from a Plano Resident . ( I heard from high authorities on TV that the control of this virus was up to us, the community). So here it is, I am the community and here is my plan. I hope my local authorities are listening too. How to help the ill and the economy at the same time . By Yolanda Orta-Swope. It might be important for a serious ( massive and immediate ) effort to identify those who already have immunity against this virus . That would mean a serious, organized, well funded , prioritized, emergency plan to measure the antibodies (defenses) in the blood of those who already had the disease and among the general population ( because many have had the illness without symptoms and probably have good defenses). This plan serves 2 important and crucial purposes : 1-) Those with immunity can go back to work right now. As more recover from the virus, more will go back and join the work force now ( immediately) with no risk to anybody . ( instead of keeping all of us locked up for months ). This is the quickest and safest way I can think of to recuperate the economy quickly. 2-) Those who have recovered from the virus , and have antibodies against it, can (and should) donate blood/plasma to be given to those who are sick and at risk of dying. Those on ventilators . This might be one of the only hopes for a quick treatment at this time. ( every recovered person who is otherwise healthy , should donate blood). This should be a priority plan ( just my opinion). Of course, assuming we build immunity after getting the infection ( which is probably the case). And By the way, we should know this by now. What do you think?
I manage a Home Health Agency in Plano. How do i get PPE for my nurses and HHA's?
Plano EM, Can you please give an update on where Plano residents can go to get tested for Covid19? Are there mobile units available and where are they located?
Thank you Plano for keeping up safe!
Why are the sirens going off?
A cool write up from Pew on how CERT teams help across around the country!
What is the Emergency Management plan for discrimination against the disabled at High Point Park!?!?
What do y’all recommend doing for a twelve year old boy who is terrified of police?
Does Plano CERT send teams as Far East as Canton?