Plano 911

Plano 911 Page not monitored for emergencies! Dial 9-1-1 for an emergency. If you need Police for a non-emergency dial 972-424-5678. 9-1-1 Department for Plano, Texas.

Site Terms and Conditions: https://share.plano.gov/TermsAndConditions Plano 9-1-1 Department is an accredited center and is the public safety answering point serving the City of Plano, Texas, and is located in Collin County. If you are having an emergency, dial 9-1-1. If you need Police for a non-emergency situation in Plano, dial 972-424-5678. CITY OF PLANO
SITE TERMS AND CONDITIONS
If you have a

Site Terms and Conditions: https://share.plano.gov/TermsAndConditions Plano 9-1-1 Department is an accredited center and is the public safety answering point serving the City of Plano, Texas, and is located in Collin County. If you are having an emergency, dial 9-1-1. If you need Police for a non-emergency situation in Plano, dial 972-424-5678. CITY OF PLANO
SITE TERMS AND CONDITIONS
If you have a

Operating as usual

#StopAccidental911Calls  Our cell phones can be used to save a life or tie up a 911 line unnecessarily.  It's so easy to...
10/01/2021

#StopAccidental911Calls Our cell phones can be used to save a life or tie up a 911 line unnecessarily. It's so easy to accidentally call 911. Do your part to keep 911 lines open for those people with actual emergencies.

*Don't give your phone to children to play with.
*Lock your screen before putting your phone away.
*Use care not to accidentally bump the buttons on the side.

If you do accidentally call 911, stay on the line to verify that you don't have an emergency.

#StopAccidental911Calls Our cell phones can be used to save a life or tie up a 911 line unnecessarily. It's so easy to accidentally call 911. Do your part to keep 911 lines open for those people with actual emergencies.

*Don't give your phone to children to play with.
*Lock your screen before putting your phone away.
*Use care not to accidentally bump the buttons on the side.

If you do accidentally call 911, stay on the line to verify that you don't have an emergency.

Let Plano Fire-Rescue know what you think.
10/01/2021

Let Plano Fire-Rescue know what you think.

Happy Birthday, Mark!  We hope you have the best day ever!
09/29/2021

Happy Birthday, Mark! We hope you have the best day ever!

Happy Birthday, Mark! We hope you have the best day ever!

When you have an emergency, don't let language be a barrier.  We can get a translator for any language.  We're here to h...
09/28/2021

When you have an emergency, don't let language be a barrier. We can get a translator for any language. We're here to help.

When you have an emergency, don't let language be a barrier. We can get a translator for any language. We're here to help.

Yay, Dayna! 17 years of dedicated service to our community!   We tip our headset to you!  Thank you!#PlanoProud #Headset...
09/27/2021

Yay, Dayna! 17 years of dedicated service to our community! We tip our headset to you! Thank you!

#PlanoProud #HeadsetHero

Yay, Dayna! 17 years of dedicated service to our community! We tip our headset to you! Thank you!

#PlanoProud #HeadsetHero

Plano 911 has a wonderful and completely underutilized program called CARE.  This program is for Plano citizens that for...
09/26/2021

Plano 911 has a wonderful and completely underutilized program called CARE. This program is for Plano citizens that for whatever reason would like a daily phone call to make sure they are okay. If you are on short or long-term rehabilitation or a senior citizen living alone, this may be a great fit for you.
https://www.plano.gov/220/CARE-Program

Plano 911 has a wonderful and completely underutilized program called CARE. This program is for Plano citizens that for whatever reason would like a daily phone call to make sure they are okay. If you are on short or long-term rehabilitation or a senior citizen living alone, this may be a great fit for you.
https://www.plano.gov/220/CARE-Program

Happy Birthday, Emily!  We hope you have an amazing day!
09/26/2021

Happy Birthday, Emily! We hope you have an amazing day!

Happy Birthday, Emily! We hope you have an amazing day!

If you have an emergency, call if you can....text if you can't.  If at all possible, make a voice call.  If you are unab...
09/25/2021

If you have an emergency, call if you can....text if you can't. If at all possible, make a voice call. If you are unable to make a voice call, please text 911. Keep in mind, text to 911 is not available in every community. Be prepared to give the location of the emergency. Don't use abbreviations or emojis.

#CallIfYouCanTextIfYouCant

If you have an emergency, call if you can....text if you can't. If at all possible, make a voice call. If you are unable to make a voice call, please text 911. Keep in mind, text to 911 is not available in every community. Be prepared to give the location of the emergency. Don't use abbreviations or emojis.

#CallIfYouCanTextIfYouCant

Congratulations, David!  Today we celebrate you!  Thank you for 4 years of dedicated service to Plano!#PlanoProud #Heads...
09/25/2021

Congratulations, David! Today we celebrate you! Thank you for 4 years of dedicated service to Plano!

#PlanoProud #HeadsetHero

Congratulations, David! Today we celebrate you! Thank you for 4 years of dedicated service to Plano!

#PlanoProud #HeadsetHero

Getting help in an emergency is easy!1.  Call 9112.  Know the location of the emergency.3.  Tell us what's happening.4. ...
09/24/2021

Getting help in an emergency is easy!
1. Call 911
2. Know the location of the emergency.
3. Tell us what's happening.
4. Stay calm and answer all the questions.

#HelpUsHelpYou

Getting help in an emergency is easy!
1. Call 911
2. Know the location of the emergency.
3. Tell us what's happening.
4. Stay calm and answer all the questions.

#HelpUsHelpYou

Are you and your family prepared?  Here are some great tools to ensure that are ready!#PrepareToProtect
09/23/2021

Are you and your family prepared? Here are some great tools to ensure that are ready!

#PrepareToProtect

Take a STEP toward teaching about emergency preparedness! The Student Tools for Emergency Planning curriculum has free materials for students to learn about disasters, create emergency kits & design a family communication plan.

More: Ready.gov/student-tools-emergency-planning-step
#PrepareToProtect

To every thing, there is a season, and knowing your location is always in season!  Let's be honest no one ever plans to ...
09/22/2021

To every thing, there is a season, and knowing your location is always in season! Let's be honest no one ever plans to have an emergency, but every day the 911 lines ring for someone having their worst day ever. Being aware of the addresses of the location you frequent could assist in getting help to you as quickly as possible. So, no matter the season, KNOW YOUR LOCATION! 🌹🌞🍁❄️

#FirstDayofFall

To every thing, there is a season, and knowing your location is always in season! Let's be honest no one ever plans to have an emergency, but every day the 911 lines ring for someone having their worst day ever. Being aware of the addresses of the location you frequent could assist in getting help to you as quickly as possible. So, no matter the season, KNOW YOUR LOCATION! 🌹🌞🍁❄️

#FirstDayofFall

Review your family emergency communications plan with kids at your next household meeting. Staying up-to-date helps to m...
09/21/2021

Review your family emergency communications plan with kids at your next household meeting. Staying up-to-date helps to make sure that everyone remembers what to do in case of emergency.
#Plano #BeReady #PrepareToProtect

Review your family emergency communications plan with kids at your next household meeting. Staying up-to-date helps to make sure that everyone remembers what to do in case of emergency.
#Plano #BeReady #PrepareToProtect

We love helping keep our community safe and providing the best service that we can.  You could be part of our team!  Int...
09/21/2021
Work for Plano's Public Safety Communications in 911 Dispatch

We love helping keep our community safe and providing the best service that we can. You could be part of our team! Interested applicants can fill out a formal application on the City of Plano website! https://bit.ly/3lPJJOb

As a 9-1-1 Call Center, we are always looking for high quality candidates! Due to the sensitive nature of the information our employees have access to, we s...

We hear lots of interesting things when you accidentally call 911.  Yes, we hear you singing along with the radio.  Some...
09/20/2021

We hear lots of interesting things when you accidentally call 911. Yes, we hear you singing along with the radio. Some of y'all are amazing and others...well, not so much. We hear you tell the children to buckle up. Sometimes we hear some embarrassing conversations. So, make sure you lock that screen to prevent an accidental 911 call.

#StopAccidental911Calls

We hear lots of interesting things when you accidentally call 911. Yes, we hear you singing along with the radio. Some of y'all are amazing and others...well, not so much. We hear you tell the children to buckle up. Sometimes we hear some embarrassing conversations. So, make sure you lock that screen to prevent an accidental 911 call.

#StopAccidental911Calls

Happy Birthday, Kyla!  We hope you have an amazing day!
09/19/2021

Happy Birthday, Kyla! We hope you have an amazing day!

Happy Birthday, Kyla! We hope you have an amazing day!

Kelly, Happy 4th Work Anniversary with Plano 911!  Thank you for all that you do for us!  We appreciate you!#PlanoProud
09/18/2021

Kelly, Happy 4th Work Anniversary with Plano 911! Thank you for all that you do for us! We appreciate you!
#PlanoProud

Kelly, Happy 4th Work Anniversary with Plano 911! Thank you for all that you do for us! We appreciate you!
#PlanoProud

Our thoughts and prayers go out to Lt. Oldham's family and to the members of the Plano Texas Police Department.  We feel...
09/17/2021

Our thoughts and prayers go out to Lt. Oldham's family and to the members of the Plano Texas Police Department. We feel this loss with you and we grieve beside you.

Rest in Peace, Lt.

09/16/2021

This isn’t just a job, it’s a calling! We are now accepting applications for Public Safety Communications Supervisor from qualified candidates with three years of telecommunications experience in a public safety environment with one year supervisory experience.

Candidates must fill out an official application through the City of Plano website. We do not accept applications or resumes through Facebook.

https://bit.ly/3kfzRNZ

Happy Work Anniversary Bobbi!  We love having you on our team and we thank you for your hard work and dedication!#PlanoP...
09/16/2021

Happy Work Anniversary Bobbi! We love having you on our team and we thank you for your hard work and dedication!

#PlanoProud #HeadsetHero

Happy Work Anniversary Bobbi! We love having you on our team and we thank you for your hard work and dedication!

#PlanoProud #HeadsetHero

Have you filled out your Emergency Communications Plan?#PrepareToProtect
09/15/2021

Have you filled out your Emergency Communications Plan?

#PrepareToProtect

Having a communication plan in advance will help ensure that all the members of your household know how to reach each other and where to meet up in an emergency. Emergencies can happen anytime, and less than half of American families have a communication plan. Plan ahead with this website: www.ready.gov/kids/make-a-plan

#Plano #BeReady #PrepareToProtect

09/14/2021

Donating for a cause is a great thing. Make sure that you are contributing to a legitimate organization.

So many numbers, but each has a specific purpose.  Make note of these numbers as well as the non-emergency number of the...
09/14/2021

So many numbers, but each has a specific purpose. Make note of these numbers as well as the non-emergency number of the cities that you live, work, and play in. Plano's non-emergency number is 972-424-5648. Program it into your phone so you have it when you need it.

So many numbers, but each has a specific purpose. Make note of these numbers as well as the non-emergency number of the cities that you live, work, and play in. Plano's non-emergency number is 972-424-5648. Program it into your phone so you have it when you need it.

Answering the call taker's question's do not delay help being sent.  Once we have a location and type of emergency, that...
09/13/2021

Answering the call taker's question's do not delay help being sent. Once we have a location and type of emergency, that information is sent to the dispatcher. They will update responders while they are on the way to the emergency.

Answering the call taker's question's do not delay help being sent. Once we have a location and type of emergency, that information is sent to the dispatcher. They will update responders while they are on the way to the emergency.

Here at 911, we ask a lot of questions.  Do your best to provide as much information as you can provide.  These question...
09/11/2021

Here at 911, we ask a lot of questions. Do your best to provide as much information as you can provide. These questions don't delay sending help but do help those coming to help you.

Here at 911, we ask a lot of questions. Do your best to provide as much information as you can provide. These questions don't delay sending help but do help those coming to help you.

Tomorrow marks the 20th Anniversary of the 9/11 Attacks on our nation.  As we remember, let us honor some of the behinds...
09/10/2021

Tomorrow marks the 20th Anniversary of the 9/11 Attacks on our nation. As we remember, let us honor some of the behinds the scenes people who worked tirelessly that day, the call takers and dispatchers.

https://www.amny.com/9-11-20-years-later/911-operators-the-unsung-heroes-of-9-11/d dispatchers as they share some of their stories.

#NotForgotten #headsetheroes

Tomorrow marks the 20th Anniversary of the 9/11 Attacks on our nation. As we remember, let us honor some of the behinds the scenes people who worked tirelessly that day, the call takers and dispatchers.

https://www.amny.com/9-11-20-years-later/911-operators-the-unsung-heroes-of-9-11/d dispatchers as they share some of their stories.

#NotForgotten #headsetheroes

Happiest of birthdays, Sarah!  We hope you have an amazing day!#HeadsetHero #PlanoProud
09/10/2021

Happiest of birthdays, Sarah! We hope you have an amazing day!
#HeadsetHero #PlanoProud

Happiest of birthdays, Sarah! We hope you have an amazing day!
#HeadsetHero #PlanoProud

Thank you, H-E-B!  Construction has started and you are already making a difference in our community.  Today they droppe...
09/09/2021

Thank you, H-E-B! Construction has started and you are already making a difference in our community. Today they dropped of bags of items for our staff. We appreciate that you remembered our hard-working call takers and dispatchers!

#CommunityPartnerships

Is your emergency kit ready to go?  Let's see what your kit looks like!  Post pictures in the comments.
09/08/2021

Is your emergency kit ready to go? Let's see what your kit looks like! Post pictures in the comments.

Make sure your emergency kit is ready to go in case you need evacuate. Include:

✅Enough food & water to last several days
✅Medication, face masks & disinfectant for everyone in your household
✅Pet supplies

You also need to check the expiration date on your emergency supplies, and replace any old items! Keep your kit up-to-date so you can have everything you need.

#Plano #BeReady #PrepareToProtect

09/07/2021
09/07/2021

Now accepting applications for 9-1-1 Call Taker -- Police / Fire / EMS Dispatcher. We are looking for self motivated, multi-tasking individuals with a desire to make a difference. Is this you or someone you know?

Job posting closes 9/20/19.

https://bit.ly/2GLcaXf

Are you:CaringCompassionateComputer SavvyCommunity MIndedQuick ThinkingIf this is you, you just might be missing your ca...
09/07/2021

Are you:
Caring
Compassionate
Computer Savvy
Community MInded
Quick Thinking

If this is you, you just might be missing your calling. We are accepting applications for 9-1-1 Call Taker - Police/Fire/EMS Dispatcher.

Do you have what it takes to answer 9-1-1 emergency and non-emergency calls for service?

The Public Safety Communication Specialist is an entry-level position, and the answering point for all 9-1-1 and non-emergency Police/Fire/Medical calls made within the city of Plano, Texas. Public Safety Communication Specialists are initially trained as call-takers, and must be able to accurately enter calls for service using a Computer Aided Dispatch system and must be able to control stressful situations in a calm and concise manner while performing multiple tasks. After approximately six months, the Public Safety Communication Specialists are radio channel trained to become Police, Fire or National Crime Information Center (NCIC) Dispatchers.

All applications must go through the City of Plano website:
https://www.plano.gov/632/Team-Plano-Careers

Are you:
Caring
Compassionate
Computer Savvy
Community MInded
Quick Thinking

If this is you, you just might be missing your calling. We are accepting applications for 9-1-1 Call Taker - Police/Fire/EMS Dispatcher.

Do you have what it takes to answer 9-1-1 emergency and non-emergency calls for service?

The Public Safety Communication Specialist is an entry-level position, and the answering point for all 9-1-1 and non-emergency Police/Fire/Medical calls made within the city of Plano, Texas. Public Safety Communication Specialists are initially trained as call-takers, and must be able to accurately enter calls for service using a Computer Aided Dispatch system and must be able to control stressful situations in a calm and concise manner while performing multiple tasks. After approximately six months, the Public Safety Communication Specialists are radio channel trained to become Police, Fire or National Crime Information Center (NCIC) Dispatchers.

All applications must go through the City of Plano website:
https://www.plano.gov/632/Team-Plano-Careers

We hope you all have a very safe and happy Labor Day!  We tip our headset to all those working today to keep our communi...
09/06/2021

We hope you all have a very safe and happy Labor Day! We tip our headset to all those working today to keep our community safe!

We hope you all have a very safe and happy Labor Day! We tip our headset to all those working today to keep our community safe!

Thank you, Di-Ann for 21 awesome years!  We thank you for your dedication and service to Plano 911 and to our community!...
09/05/2021

Thank you, Di-Ann for 21 awesome years! We thank you for your dedication and service to Plano 911 and to our community!

#PlanoProud #HeadsetHero

Thank you, Di-Ann for 21 awesome years! We thank you for your dedication and service to Plano 911 and to our community!

#PlanoProud #HeadsetHero

Address

1520 K Ave
Plano, TX
75074

Dallas Area Rapid Transit (DART)

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Plano 9-1-1 Department is an accredited center and is the public safety answering point serving the City of Plano, Texas and is located in Collin County. If you are having an emergency, dial 9-1-1. If you need Police for a non-emergency situation in Plano, dial 972-424-5678.

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Comments

I'm curious did your officers watch blm pull a gun on a man trying to go to work as they stopped traffic ? Or was it fake news ? Because I don't believe that story. Y'all are better then that so I'd like to know thank you.
still Profiling i see ... isnt that cute... you just made this dude a Millionaire after he sues the hell out of you , just dont learn USA do you ?
How about something showing your police departments response to a young man walking home in the snow after work? Possibly because what happened was unjust and unwarranted ?
F**k you and your department. YOU are the reason there is racial divide in this country. YOU are the reason people don't trust the Police department. Every one of your officers should be Ashamed!
You cannot walk home from work while you are black! Wow!!! Racist cop. That kids did not do anything to make Plano Police harass and arrest him. All the racist cop had to do was leave him alone. He said he was fine. He even said "my bad" when the racist jerk harass him for walking in the street. You couldn't even see the street!! He asked you not to put your racist hand on him. WOW! What is it with racist police that will not leave people alone!!!! I hope Plano get the crap sued out of them!!! Yes young man sue them!!!!
TEXAS PLEASE SUCCEDE FROM THE UNION!
The world is watching your department right now. Please fire your officers who arrested the young man walking home. Shame on you.
Did that as***le cop who arrested the young man for walking home in the snow lose his job yet? You clowns are pathetic.