Plano 911

Plano 911 Page not monitored for emergencies! Dial 9-1-1 for an emergency. If you need Police for a non-emergency dial 972-424-5678. 9-1-1 Department for Plano, Texas.
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Site Terms and Conditions: https://share.plano.gov/TermsAndConditions Plano 9-1-1 Department is an accredited center and is the public safety answering point serving the City of Plano, Texas, and is located in Collin County. If you are having an emergency, dial 9-1-1. If you need Police for a non-emergency situation in Plano, dial 972-424-5678.

Operating as usual

07/11/2021

Media Advisory July 11, 2021

UPDATE: MURDER ARREST

On July 10, 2021, at approximately 11:30 p.m., Plano Police Officers arrested Jordan Christopher Jacobs a 24-year-old male from Plano, Texas.
Jacobs has been charged with the homicide of Steven Christopher Gambles II on July 7, 2021.
We commend the hard work and dedication of Plano Police personnel as it underscores the importance of persistence and teamwork.
The investigation by the Plano Police Crimes Against Persons Unit remains ongoing.
# # #

MURDER INVESTIGATION

On July 7, 2021, at approximately 11:30 p.m., Plano Police Officers were dispatched to a Shooting incident at the Mini Market located at 5861 Legacy Circle.
Upon Officers arrival, they located a male victim inside his vehicle with a single gunshot wound to the head. He was transported to a local hospital by Plano Fire-Rescue where he was pronounced deceased.
The deceased has been identified as Steven Christopher Gambles II, a 32-year-old black male from Dallas, TX. His next of kin have been notified.
Anyone with information regarding this incident is asked to contact the Plano Police Department at (972) 941-2148.
The investigation by the Plano Police Crimes Against Persons Unit remains ongoing.
# # #

Media Contacts
Officer Andrae Smith
Plano Police Acting PIO
Plano Police Department
Ph. (972) 941-2433
[email protected]

Did you know that call-takers are the second link in the public safety chain? You are the first link!  You have all the ...
07/11/2021

Did you know that call-takers are the second link in the public safety chain? You are the first link! You have all the important information that the Police, Fire, and Emergency Medical personnel need It is the job of the call taker to gather that information so that the dispatcher can give it to the assigned responders. We wouldn't be able to do our jobs without you. Answering the questions does not delay the dispatch of Police, Fire, & Emergency Medical.

#YouAreEssential #911AndYou #WeAreATeam

Did you know that call-takers are the second link in the public safety chain? You are the first link! You have all the important information that the Police, Fire, and Emergency Medical personnel need It is the job of the call taker to gather that information so that the dispatcher can give it to the assigned responders. We wouldn't be able to do our jobs without you. Answering the questions does not delay the dispatch of Police, Fire, & Emergency Medical.

#YouAreEssential #911AndYou #WeAreATeam

Summertime means road trips and family fun.  Don't let a minor mishap derail your fun. Make sure that you have an emerge...
07/10/2021
Car Safety | Ready.gov

Summertime means road trips and family fun. Don't let a minor mishap derail your fun. Make sure that you have an emergency kit for your vehicle. If you aren't sure what should go in your kit, visit https://www.ready.gov/car
#SummerSafety #PreparedInPlano

Get tips on how to prepare your car for an emergency and car safety. Plan long trips carefully and listen to the radio or television for up-to-date weather forecasts and road conditions. In bad weather drive only if absolutely necessary. Emergency Kit for the Car In case you are stranded, keep an em...

An emergency can happen, anytime and anywhere.  When you are out and about this summer, it's always a good idea to be mi...
07/09/2021

An emergency can happen, anytime and anywhere. When you are out and about this summer, it's always a good idea to be mindful of your location. What highway are you driving on? What city are you currently in? What's the name of the park we're playing at? What's the name of the pool or beach?

You never know when or where an emergency will happen.

#LocationLocationLocation #WhereAreYou #SummerSafety

An emergency can happen, anytime and anywhere. When you are out and about this summer, it's always a good idea to be mindful of your location. What highway are you driving on? What city are you currently in? What's the name of the park we're playing at? What's the name of the pool or beach?

You never know when or where an emergency will happen.

#LocationLocationLocation #WhereAreYou #SummerSafety

If you are involved in, or witness an accident here are a few things to remember:Provide the location of the incident fi...
07/08/2021

If you are involved in, or witness an accident here are a few things to remember:

Provide the location of the incident first.
Know your phone number.
Answer the call taker's questions.
Please call 911 if you are involved in the accident, you witnessed the accident, or if you are helping someone who is injured.
If you did not witness it, are not involved in the accident, and are not helping someone injured, there is no need to call. You could be tying up an emergency line for someone else.

#HelpUsHelpYou

If you are involved in, or witness an accident here are a few things to remember:

Provide the location of the incident first.
Know your phone number.
Answer the call taker's questions.
Please call 911 if you are involved in the accident, you witnessed the accident, or if you are helping someone who is injured.
If you did not witness it, are not involved in the accident, and are not helping someone injured, there is no need to call. You could be tying up an emergency line for someone else.

#HelpUsHelpYou

📢 The monthly test of Plano's Outdoor Warning Sirens will take place today, July 7, at noon.
07/07/2021

📢 The monthly test of Plano's Outdoor Warning Sirens will take place today, July 7, at noon.

Do you hear the siren? It is ONLY A TEST

🔊 Monthly outdoor warning siren testing WILL BE conducted today at Noon

*Weather permitting

#PreparedInPlano

Connie Jo,, today we celebrate you!  Enjoy your day!
07/07/2021

Connie Jo,, today we celebrate you! Enjoy your day!

Connie Jo,, today we celebrate you! Enjoy your day!

It's time for the Battle of the Badges Blood Drive!
07/06/2021

It's time for the Battle of the Badges Blood Drive!

Now accepting applications for Headset Heroes.  Be a part of Plano's Public Safety team.  Do you have great computer ski...
07/06/2021

Now accepting applications for Headset Heroes. Be a part of Plano's Public Safety team. Do you have great computer skills? Can you multitask? Are you a problem solver? Do you have a clean background? If so, you may just be a perfect fit for our team. Apply today: plano.gov/employment

9-1-1 Call Taker - Police/Fire/EMS Dispatcher

Now accepting applications for Headset Heroes. Be a part of Plano's Public Safety team. Do you have great computer skills? Can you multitask? Are you a problem solver? Do you have a clean background? If so, you may just be a perfect fit for our team. Apply today: plano.gov/employment

9-1-1 Call Taker - Police/Fire/EMS Dispatcher

07/05/2021

As temperatures increase, it's important to keep the safety of your pet in mind! Below are some tips to help you and your pet stay healthy and happy this summer. 🐾☀❤

07/04/2021
Plano Fireworks

. Happy Independence Day! We hope you all have a safe and happy 4th of July.

Pool parties, lake time....water can be so fun, but also dangerous.  Follow the steps to ensure that fun doesn't end up ...
07/04/2021
What if Kids Had Gills and Fins? - A Pool Safely PSA

Pool parties, lake time....water can be so fun, but also dangerous. Follow the steps to ensure that fun doesn't end up in tragedy.

Never leave children unattended near water.
Teach children how to swim.
Teach children to stay away from pool drains.
Ensure all pools and spas - both in your backyard and any public pool you may visit. - have compliant drain covers.
Install proper barriers, covers and alarms on and around your pool and spa.
Know how to perform CPR on children and adults.

#WaterSafety #SummerSafety

https://youtu.be/mIc4b83aYtc

This PSA from the U.S. Consumer Product Safety Commission's (CPSC) Pool Safely campaign aims to remind parents that kids can’t swim like fish and provides cl...

It's time for summer festivals, Plano Arts & Events outdoor concerts, fireworks displays, all things fun and outdoors.  ...
07/04/2021

It's time for summer festivals, Plano Arts & Events outdoor concerts, fireworks displays, all things fun and outdoors. Before you go, make sure you are prepared for the outdoor weather conditions. We want everyone to have a fun and safe summer and to help alleviate heat-related emergencies.

Drink plenty of fluids BEFORE the event.
Wear cool, loose-fitting clothing light-colored clothing.
Find shade if you can.
Drink lots of water, even if you aren't thirsty.
know the signs of heat exhaustion and heat-stroke.

For more information go to: www.ready.gov/heat

#SummerSafety #BeatTheHeat

It's time for summer festivals, Plano Arts & Events outdoor concerts, fireworks displays, all things fun and outdoors. Before you go, make sure you are prepared for the outdoor weather conditions. We want everyone to have a fun and safe summer and to help alleviate heat-related emergencies.

Drink plenty of fluids BEFORE the event.
Wear cool, loose-fitting clothing light-colored clothing.
Find shade if you can.
Drink lots of water, even if you aren't thirsty.
know the signs of heat exhaustion and heat-stroke.

For more information go to: www.ready.gov/heat

#SummerSafety #BeatTheHeat

As we take advantage of the extended daylight and warmer weather of summer, more people will be in our parks on our trai...
07/02/2021
Do You Know Proper Trail Etiquette in Plano?

As we take advantage of the extended daylight and warmer weather of summer, more people will be in our parks on our trails. Make sure that you are observing proper trail etiquette and safety.

If possible walk or run with a friend.
Be aware of your surroundings.
Pay attention to the 911 location signs along the trail.
Ensure that your pet is on a leash.
Be mindful of the wildlife.
Use proper safety gear, appropriate for your activity.
Stay hydrated.
Don't forget your sunscreen.

#SummerSafety #TrailSafety
Plano Parks & Recreation

https://youtu.be/p6N7yU7Bbmw

Please make sure you and your family are practicing safe social distancing as well as proper trail etiquette to ensure everyone has an enjoyable visit. Here'...

Everything you need to know for Plano's All American 4th!
07/01/2021

Everything you need to know for Plano's All American 4th!

Looking forward to Plano's All American 4th? Here's a few tips to help you plan your celebration:
• The in-person event begins at 6 pm on Sunday, July 4 at Red Tail Pavilion (formerly Oak Point Amphitheater).
2801 E Spring Creek Pkwy, Plano, TX 75074
• Parking will be available at Collin College, the Plano Event Center and the church.
• Food and beverages will be available for purchase.
• The fireworks begin at 9:30 p.m. and will live stream on PTV and Plano Arts & Events page. Music will be simulcast on 97.5 KLAK
• Follow @planoarts on Facebook, Instagram and Twitter for the most current updates.
• This event is free and open to the public. Bring your blankets, lawn chairs and coolers.
• Please leave pets at home.
Other things to keep in mind:
• Please leave fireworks to the experts. Fireworks are prohibited by Plano ordinance and Collin College rules
• Alcohol is prohibited on campus - by Collin College rules.
• This year’s event is scaled back. We will have fireworks, food, drinks and a few merchandise vendors, but we will not have other activities. Music will be played through KLAK 97.5.
• The trail system leading to Oak Point Park will be closed for this event.
• Drones will be prohibited at the following locations between 5pm and 11pm on July 4th:
o Collin College
o Oak Point Park
o Plano Event Center

07/01/2021

Plano Police Department Presents Positive Encounters:

Officer Hayley Dick and Sergeant A.D. Paul (retired) will be presenting a class for new and soon to be drivers on the autism spectrum. The class will focus on decreasing the fear of being pulled over and other police contacts. Parents or guardians are encouraged to attend. Class is Free, but size is limited.

Plano Police Department, Toler Room, 909 14th St. Plano, TX 75074
Wednesday, July 7th from 6-8pm

Call 972-941-2210 or email [email protected]
for registration and information.

As the summer months continue to heat up, make sure you know how to cool down.#SummerSafety
06/30/2021

As the summer months continue to heat up, make sure you know how to cool down.

#SummerSafety

The heat wave happening across the west can be dangerous if you don't know how to stay cool. Remember:

🌊 Drink plenty of water
👕 Wear light clothing
⚠ Look out for signs of heat exhaustion and heat stroke

ready.gov/heat

06/30/2021

UPDATE: She has been located safe and is being cared for. Thanks for everyone’s help.

Missing Senior

Located!!We're happy to report that we've just received word from the LORENA TX POLICE DEPARTMENT that Mr. Smith has bee...
06/30/2021

Located!!

We're happy to report that we've just received word from the LORENA TX POLICE DEPARTMENT that Mr. Smith has been safely located in the Waco, TX area. His family has been notified and are on their way to his location to take him home.

Thank you again to the Lorena Police Department for their help in his safe return as well as everyone who offered prayers, shared posts, and helped in any way.

I'm sure we'll all sleep more comfortably tonight knowing he's out of harms way and back home with his family.

MISSING SENIOR:

We are trying to locate 85-year old Frank Sanford Smith. Mr. Smith is 5’9”, 130, gray hair and blue eyes. He was last seen wearing a red Kansas Jayhawks cap, jeans and a plaid button-up shirt.

His vehicle is a white 2008 Lexus L460 with Texas license plate DH2D113.

He called at 7:20 and left a message stating he was in Dallas off Lemmon Ave and got lost but was headed back home. He has not yet arrived.

If you see him or his vehicle, please call 911 immediately.

06/29/2021

Independence Day is just around the corner. Plano Fire-Rescue, Plano Texas Police Department and Plano 911 want to encourage you to have a safe holiday. Please remember:
Leave the fireworks to the professionals.
Fireworks are illegal to sell and use in the city limits.
You should only call 911 to report and emergency.
Use the non-emergency number to report fireworks.

#SummerSafety

#StopAccidental911Calls Everyday accidental 911 calls occur.  They happen when you place your phone in your back pocket,...
06/29/2021

#StopAccidental911Calls Everyday accidental 911 calls occur. They happen when you place your phone in your back pocket, purse, briefcase, etc., and the screen isn't locked and you accidentally touch the "Emergency Call" button. They also happen when children are allowed to play with phones (with or without a cellular plan). These situations create an "open line" and we hear everything going on in the background. We'll just say that some of these conversations are a little embarrassing. Not to mention, you are keeping the call-taker from being ready to answer an emergency call for someone who actually needs help.

#LockYourPhone #HelpUsHelpYou

#StopAccidental911Calls Everyday accidental 911 calls occur. They happen when you place your phone in your back pocket, purse, briefcase, etc., and the screen isn't locked and you accidentally touch the "Emergency Call" button. They also happen when children are allowed to play with phones (with or without a cellular plan). These situations create an "open line" and we hear everything going on in the background. We'll just say that some of these conversations are a little embarrassing. Not to mention, you are keeping the call-taker from being ready to answer an emergency call for someone who actually needs help.

#LockYourPhone #HelpUsHelpYou

06/29/2021

UPDATE: She has been located safe and returned home. Thanks for everyone’s help.

Missing Senior! If you see her, please call 911.

In an emergency, answer ALL the questions.  Providing the answers will only help to provide information to Police/Fire/E...
06/28/2021

In an emergency, answer ALL the questions. Providing the answers will only help to provide information to Police/Fire/EMS. It does NOT delay a response. We are asking the questions WHILE responders are on the way. Help Us Help You!
#AnswerAllTheQuestions

In an emergency, answer ALL the questions. Providing the answers will only help to provide information to Police/Fire/EMS. It does NOT delay a response. We are asking the questions WHILE responders are on the way. Help Us Help You!
#AnswerAllTheQuestions

06/28/2021
Taylor, congratulations on your 4 year anniversary with Plano 911.  We couldn't be more proud to have you on our team!#P...
06/26/2021

Taylor, congratulations on your 4 year anniversary with Plano 911. We couldn't be more proud to have you on our team!
#PlanoProud

Taylor, congratulations on your 4 year anniversary with Plano 911. We couldn't be more proud to have you on our team!
#PlanoProud

#SummerSafety  Did you know that the American Red Cross has fun ways to learn about water safety for kids?  WHALE Tales ...
06/25/2021
Water Safety for Kids

#SummerSafety Did you know that the American Red Cross has fun ways to learn about water safety for kids? WHALE Tales (Water Habits Are Learned Early) include videos, activity sheets, and quizzes to help your child learn about water safety.

Videos, activity sheets and quizzes to help your child learn about water safety while having fun in and around water.

Hey you, Do you want to know a secret?  We have this amazing program called CARE also known as the Call Reassurance Prog...
06/24/2021

Hey you, Do you want to know a secret? We have this amazing program called CARE also known as the Call Reassurance Program. It's an automated calling system the makes a daily or weekly call the check on our citizens. It can be for someone who lives alone or for someone who is on short or long-term rehabilitation and just needs a call to make sure they are okay. For more information:

https://www.plano.gov/220/CARE-Program

If you know of a Plano citizen who could benefit from this program, please share this information. #SharingIsCaring

Hey you, Do you want to know a secret? We have this amazing program called CARE also known as the Call Reassurance Program. It's an automated calling system the makes a daily or weekly call the check on our citizens. It can be for someone who lives alone or for someone who is on short or long-term rehabilitation and just needs a call to make sure they are okay. For more information:

https://www.plano.gov/220/CARE-Program

If you know of a Plano citizen who could benefit from this program, please share this information. #SharingIsCaring

Address

1520 K Ave
Plano, TX
75074

Dallas Area Rapid Transit (DART)

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Plano 9-1-1 Department is an accredited center and is the public safety answering point serving the City of Plano, Texas and is located in Collin County. If you are having an emergency, dial 9-1-1. If you need Police for a non-emergency situation in Plano, dial 972-424-5678.

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Comments

I'm curious did your officers watch blm pull a gun on a man trying to go to work as they stopped traffic ? Or was it fake news ? Because I don't believe that story. Y'all are better then that so I'd like to know thank you.
still Profiling i see ... isnt that cute... you just made this dude a Millionaire after he sues the hell out of you , just dont learn USA do you ?
How about something showing your police departments response to a young man walking home in the snow after work? Possibly because what happened was unjust and unwarranted ?
F**k you and your department. YOU are the reason there is racial divide in this country. YOU are the reason people don't trust the Police department. Every one of your officers should be Ashamed!
You cannot walk home from work while you are black! Wow!!! Racist cop. That kids did not do anything to make Plano Police harass and arrest him. All the racist cop had to do was leave him alone. He said he was fine. He even said "my bad" when the racist jerk harass him for walking in the street. You couldn't even see the street!! He asked you not to put your racist hand on him. WOW! What is it with racist police that will not leave people alone!!!! I hope Plano get the crap sued out of them!!! Yes young man sue them!!!!
TEXAS PLEASE SUCCEDE FROM THE UNION!
The world is watching your department right now. Please fire your officers who arrested the young man walking home. Shame on you.
Did that as***le cop who arrested the young man for walking home in the snow lose his job yet? You clowns are pathetic.