Princeton EPB

05/22/2026

Princeton EPB would like to celebrate our 2026 graduate 🎉🎉 Isabella Burton is the daughter of Chris (General Manager) and Steffani Burton. We are incredibly proud to celebrate your hard work and dedication as you embark on this exciting next chapter! Congratulations! 👩‍🎓🎓

05/16/2026

Don’t forget to enroll in paperless billing by tomorrow (May 17) if you would like a chance to win the City/County summer park pass! ☀️ 🏊‍♀️ 🍦 🇺🇸

Princeton EPB is giving away two passes to the Princeton City/County Park that can be used for the summer of 2026. To be eligible to win, residential customers need to enroll in paperless billing. With paperless billing, you will have electronic access to your bill the day after we read your meter. Residential customers who have enrolled in paperless billing prior to this giveaway will also be entered in the drawing.

To enroll in paperless billing, go to https://pepb.utilitynexus.com/. If you already have an online account, log in and enroll in paperless billing. If you do not have an online account, go to the same link and choose "sign up" to create an online account. You will need your account number, which can be found on your electric bill.

You can also sign up for paperless billing on our app. Links to the app can be found at pepb.net.

Please enroll in paperless billing by May 17 to be enrolled in the giveaway. The winner will be contacted the week of May 18, 2026.

05/07/2026

Our online customer portal will have a database upgrade tonight. Customers will not be able to make online or IVR (automated phone system) payments from 9-11 p.m. tonight, May 7. We apologize for any inconvenience this may cause.

04/28/2026

Princeton EPB is giving away two passes to the Princeton City/County Park that can be used for the summer of 2026. To be eligible to win, residential customers need to enroll in paperless billing. With paperless billing, you will have electronic access to your bill the day after we read your meter. Residential customers who have enrolled in paperless billing prior to this giveaway will also be entered in the drawing.

To enroll in paperless billing, go to https://pepb.utilitynexus.com/. If you already have an online account, log in and enroll in paperless billing. If you do not have an online account, go to the same link and choose "sign up" to create an online account. You will need your account number, which can be found on your electric bill.

You can also sign up for paperless billing on our app. Links to the app can be found at pepb.net.

Please enroll in paperless billing by May 17 to be enrolled in the giveaway. The winner will be contacted the week of May 18, 2026.

04/03/2026

UPDATE!! Those "loud booms" you heard this morning were associated with the outage we had downtown. At this point, all power has been restored to both areas. We are sorry for any inconvenience this might have caused. We appreciate your patience and concern.
Have a great Easter weekend!

We currently have 2 separate outages in Princeton.

#1 Downtown in the area of the Caldwell County Jail, Planters Bank and the Franklin Street area, power is out.

#2 In the area around Southside Baptist Church, we have a reports of a blown transformer.

Please be patient with our crew as they work to restore power to all involved! Thank you!

04/02/2026

The Princeton Electric Plant Board is receiving national recognition for its commitment to safety. The utility has been awarded the American Public Power Association’s Safety Award of Excellence for 2025, earning the Platinum level—recognizing organizations with between

03/26/2026

Today, PEPB employees took part in our company-required CPR & First Aid Training exercises. Local paramedic and fireman, Jamie Boswell led our staff in both truck and bucket rescues as well as CPR and choking procedures. We hope and pray that we never have to put these skills to use, but are thankful that we have the knowledge to help either our own or others in need should the opportunity arise.
American Public Power Association

03/23/2026

SCAM ALERT!!!!

There is an account on Facebook called "Public Utility Commission." This site is offering to pay utility bills at a discount. THIS SITE IS FRAUDULENT! Please do not use this site. They will take your money and your bill will NOT be paid. Please only reach out to local, trustworthy organizations if you need assistance.

This is not something viral we are passing along. One of our local citizens has lost money to this scheme. Please be safe!

03/20/2026

‼️SCAM ALERT‼️
We’ve been contacted by a customer who says they received a call from the “Public Utility Commission” asking for their PEPB account number, as well as their log in information for their online account. PEPB will not contact you asking for that information. Please, be cautious about giving any personal information to someone over the phone. If you receive a call that you think is suspicious, feel free to reach out to us. Thank you!

02/12/2026

This month, PEPB is honoring two employees who have reached significant career milestones. Bryan Cortner, a skilled meter technician, has achieved 20 years of service. Heather Vinson, a committed customer service representative, has marked 15 years with our company. PEPB recognizes the value these employees bring to our organization and customers. Thanks, guys! 😊