Pulaski County Joint 9-1-1 Communications Center

Pulaski County Joint 9-1-1 Communications Center page for the Pulaski County Joint 9-1-1 Communications Center. On April 25, 2015 the Center combined with Pulaski Police Department Communications.

The Pulaski County Joint 9-1-1 Communications Center is located in the Town of Pulaski, Virginia. Established in late 2014, the center serves the citizens of The Towns of Dublin and Pulaski as well as the County of Pulaski. Once all project phases are completed, the center will answer all emergency calls for service for the Towns of Dublin and Pulaski as well as the County of Pulaski. Currently th

e Center is responsible for dispatching the Pulaski County Sheriff's Office, Pulaski and Dublin Town Police Departments, Regional Emergency Medical Services Inc. and 8 Fire Departments within Pulaski County. We currently have 19 staff positions within the Center. The 9-1-1 Center was equipped with state of the art telephony and radio systems. Once the telephony system project is complete, the Joint 9-1-1 Center will be a Next Generation 9-1-1 center capable of advanced call handling services such as the ability to receive text to 9-1-1 calls and other features as they are developed.

08/13/2026

Important message from Dublin Police Department, Dublin Virginia Chief David King, regarding possible scam phone calls.

08/04/2026

By hour eight, your brain has made thousands of decisions. "Prioritize this call." "Dispatch that unit." "Remember this detail." "Hold that information." And many in 9-1-1 work 12 or 16 hour shifts!

This will cause decision fatigue. And every dispatcher knows what that feels like.

Your ability to focus doesn't disappear because you stopped caring. It depletes because you never stopped working. Just like your body, your brain needs time to recover!

We put together a Decision Fatigue Checklist built specifically for the comm center with small, practical strategies timed to your shift.

Print this out and remember to use it before you need it.

I’m proud of everyone that attended this training. We put in some work the past 3 days. Well done team!
07/31/2026

I’m proud of everyone that attended this training. We put in some work the past 3 days. Well done team!

07/14/2026

🎉 Happy Birthday, Greg!
Today we recognize and celebrate Greg on his special day. Greg plays an important role in serving our community and supporting our first responders through his professionalism, dedication, and calm presence.
We are grateful for his commitment to excellence and proud to have him as part of our team. Please join us in wishing Greg Gravley a very Happy Birthday!

07/09/2026

🎉 Happy Birthday, Tim
Today we recognize and celebrate Tim on his special day. Tim plays an important role in serving our community and supporting our first responders through his professionalism, dedication, and calm presence.
We are grateful for his commitment to excellence and proud to have him as part of our team. Please join us in wishing Tim Williams a very Happy Birthday!

07/09/2026

One of the most overlooked stressors in emergency communications is the lack of closure.

Most people assume the stress of dispatch comes from the calls themselves.
And certainly, some calls stay with us because of what we heard, what we felt, or what was at stake.
But there is another challenge that doesn't get talked about nearly as often.

Dispatchers rarely get the ending.

You hear the panic.
You gather the information.
You send the help.
And then, more often than not, you move on to the next call without ever knowing what happened.

Did they make it?
Did the patient survive?
Was the child okay?
Did the situation turn out the way everyone hoped?

Many dispatchers never find out. Over time, those unanswered questions can add up.

Not because dispatchers need to know every outcome, but because the human brain naturally looks for resolution. When there isn't one, it can be difficult to fully process the experience and move on.

That's one reason some calls stay with us longer than others.

Not because we know how the story ended. Because we don't.

Understanding that can help us have more honest conversations about stress, wellness, and what dispatchers carry with them long after the call is over.

Want more tools and resources to support dispatcher wellness, resilience, and long-term success in the profession?
Start here: https://thehealthydispatcher.com/

07/06/2026

🎉 Happy Birthday, Amber
Today we recognize and celebrate Amber on her special day. Amber plays an important role in serving our community and supporting our first responders through her professionalism, dedication, and calm presence.
We are grateful for her commitment to excellence and proud to have her as part of our team. Please join us in wishing Amber Hernandez a very Happy Birthday!

07/03/2026

911 TRANSCRIPT — “IT’S TOO DANG HOT”

DISPATCH: 911, what’s your emergency?

CALLER: Ma’am I ain’t got an emergency, I got a situation. It is TOO. DANG HOT. I’m sweatin’ in places I didn’t even know had sweat glands.

DISPATCH: Sir, the temperature is high today, but that’s not—

CALLER: High? HIGH? My mailbox is leanin’ over like it’s tryin’ to find shade. My dog done laid down in the kiddie pool and refused to come out. He said he’s claimin’ it as sovereign territory.

DISPATCH: …Your dog said that?

CALLER: He barked it with authority. That’s legally binding in this county.

DISPATCH: Sir, do you need medical assistance?

CALLER: I need y’all to send somebody with a cold front. A breeze. A church fan. SOMETHIN’. My AC is blowin’ air that feels like somebody exhalin’ on me after eatin’ hot wings.

DISPATCH: Have you tried staying hydrated?

CALLER: Hydrated? I drank so much water I’m basically a human aquarium. I’m sloshin’ when I walk. My thighs sound like two wet balloons fightin’ for custody.

DISPATCH: Sir, this line is for emergencies only.

CALLER: THIS IS AN EMERGENCY. I opened my front door and the heat slapped me like I owed it money. My flip-flops melted into the driveway. I’m barefoot and spiritually defeated.

DISPATCH: …Sir—

CALLER: My neighbor Earl tried to fry an egg on his hood as a joke. It cooked. It COOKED, ma’am. He ate it. He said it tasted like despair.

DISPATCH: Sir, unless you are in danger—

CALLER: I AM IN DANGER. I’m one degree away from turnin’ into a rotisserie chicken. If I pass out, bury me in the freezer aisle at Piggly Wiggly.

DISPATCH: Sir, please stop calling 911 for weather complaints.

CALLER: Fine. But if I melt into a puddle, that’s on y’all. Tell my family I loved them and tell Earl to stop cookin’ hood eggs.

DISPATCH: Goodbye, sir.

CALLER: SEND A BREEZE.

Credit to original writer 😂

Parade information.
07/01/2026

Parade information.

06/30/2026

🎉 Happy Birthday, Roy!
Today we recognize and celebrate Roy on his special day. Roy plays an important role in serving our community and supporting our first responders through his dedication and knowledge as our Radio Technician.
We are grateful for his commitment to excellence and proud to have him as part of our team. Please join us in wishing Roy Wall a very Happy Birthday!

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Pulaski, VA

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+15409807800

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