Greenhorn Creek CSD

06/27/2026

🚨🚨🚨 Greenhorn Creek CSD Water System Update

Good morning, everyone.

I want to provide an update regarding the ongoing water supply issues affecting Unit 2.

As many of you are aware, our water production capacity is currently unable to keep pace with system demand. While Well #2 continues to operate, it is producing water at a rate that is insufficient to replenish the Unit 2 storage tank as quickly as water is being consumed. This has unfortunately resulted in a number of homes in the upper elevations being without water service for nearly three days. I fully recognize that this is unacceptable, and I sincerely apologize to everyone who has been affected.

After carefully evaluating the available options, I have decided to implement a temporary operational change this evening in an effort to restore reliable service to those who have been without water.

As I have mentioned previously, one option would be to temporarily isolate Unit 1’s well and utilize its production capabilities to supplement Unit 2. While that remains a potential course of action, my concern is that doing so could simply shift the problem from one part of the system to another, creating additional service interruptions and placing both units at risk. At this time, I do not believe that is the most responsible course of action.

Instead, beginning this evening, I will temporarily isolate approximately half of Unit 2 overnight. This action is expected to affect a number of homes that have not yet experienced a water outage. I understand this will be frustrating, particularly for those who have continued to have service, and I sincerely apologize for the inconvenience this temporary interruption will cause.

The planned interruption will begin at approximately 8:00 p.m. this evening and remain in effect until approximately 7:00 a.m. tomorrow morning.

The purpose of this temporary shutdown is to create a period of forced conservation, allowing the well sufficient time to replenish the Unit 2 storage tank. My plan is to restore service tomorrow morning once storage levels have recovered.

One of the challenges we are facing is that many customers in the lower portions of Unit 2 continue to have normal water service and therefore have understandably not reduced their water usage. Unfortunately, voluntary conservation has not reduced demand enough to allow the system to recover. This temporary measure is intended to give the storage tank an opportunity to refill so that service can be restored to everyone as quickly as possible.

If your home will be affected, please plan accordingly by storing enough water for your household’s essential needs before this evening. I also respectfully ask that all customers continue conserving water wherever possible during this time, as every gallon conserved helps the system recover more quickly.

I sincerely appreciate everyone’s patience, understanding, and cooperation as we work through this challenging situation. Please know that I am actively monitoring the system and will continue doing everything possible to restore reliable water service to all customers as quickly and safely as possible.

06/27/2026

🚨🚨

I want to provide everyone with an update on where we stand and what the plan is moving forward.

First and foremost, I want to sincerely apologize to everyone in the Upper District who continues to be without water service. I fully understand how disruptive and frustrating this has been, especially for those who have now been without reliable water for an extended period. I appreciate everyone’s continued patience while we work through what has become a very difficult operational situation.

Today I will be at the district attempting a different approach. My objective is to temporarily bypass water from Unit 1 into Unit 2 in an effort to supplement the available supply and restore service to the Upper District more quickly. This is not a routine operating configuration, and there is no guarantee that it will work very quick, but it is the next option available that has the potential to improve conditions while we continue working toward a permanent recovery.

I want to assure everyone that I am actively monitoring the system and exploring every available option to restore service as safely and as quickly as possible. I will remain on site while these efforts are underway and will provide another update as soon as I know whether the bypass has been successful or if additional steps will be necessary.

In the meantime, I ask everyone who currently has water service to please continue conserving water wherever possible. Every gallon that is not used helps the system recover more quickly and improves our ability to restore service to those who are still without water.

Thank you again for your continued patience, understanding, and support while we work through this. I know this outage has been extremely inconvenient, and I appreciate the community’s cooperation as we continue doing everything we can to get everyone back online

06/26/2026

🚨🚨🚨 update

I am at the district now and wanted to provide everyone with an update.

First, I sincerely apologize for the continued disruption and appreciate everyone’s patience while we work through this issue. I understand how frustrating it is to be without reliable water service, particularly during the warmer weather, and I want you to know that I am actively monitoring the system and exploring every available option to restore normal operations as quickly and safely as possible.

At this time, Well #2 is operating normally. As I have explained previously, however, the demand placed on Well #2 is often equal to—or even greater than—its production capacity.

To better explain the situation, the system operates as follows: Well #2 produces water that feeds directly into the distribution system, supplying many customers at the lower elevations. At the same time, the well also supplies our booster station, which fills an intermediate 8,000-gallon booster tank. That booster tank must reach a predetermined level before it can pump water into the main Unit 2 storage tank.

Because the well’s production cannot quickly outpace system demand, events such as power outages can significantly impact recovery. At this time, I do not yet receive automatic notifications when those outages occur, although I am actively working to have the necessary relay and communication equipment installed so I can be notified immediately in the future.

When the main storage tank level drops too low, the pressure pumps serving the higher-elevation homes automatically fault and shut down. This is a built-in safety feature designed to protect the equipment from damage. Unfortunately, when that occurs, customers in those higher elevations lose water pressure until the storage tank has recovered sufficiently.

At present, my primary course of action is to closely monitor the system, ensure Well #2 continues operating properly, and allow the storage tank to gradually replenish. During periods of high demand and warmer temperatures, this recovery process can take a considerable amount of time.

After speaking with Roy, there does appear to be a bypass system that could potentially redirect water from Well #1 in Unit 1 to supply the intermediate booster tank. This is an option I am actively evaluating. However, the bypass has not been used in many years, and the associated valves are currently buried beneath road base and landscaping. While it may provide another means of supplying water, I want to proceed cautiously to avoid creating additional problems for Unit 1 while attempting to resolve issues in Unit 2.

Additionally, there is a pressure-reducing valve (PRV) station that is currently offline and non-operational. Based on my understanding, restoring that facility may provide another method of directing water into Unit 2. My next step will be to have a specialized PRV contractor evaluate and repair that station in hopes that it can be safely returned to service.

I will continue monitoring the system throughout this process and will provide updates as conditions change. Again, I am truly sorry for the inconvenience this has caused. I wish there were a way to speed up the recovery, and I sincerely appreciate everyone’s understanding and patience while we work toward both an immediate solution and longer-term improvements to prevent this from happening again.

06/10/2026

🚨🚨🚨
Greenhorn Creek CSD Notice – Planned Power Outage (June 11)

Tomorrow, June 11, there is a planned power outage scheduled for most of the day. Because our wells rely on electricity to operate, they will not be producing water during the outage.

I am asking all residents to please do their absolute best to conserve water throughout the day. Every gallon saved helps maintain adequate tank levels and system pressure. If our storage tanks become significantly depleted, it could create the same type of pressure issues we have experienced in the past and may require several days for the system to fully recover once power is restored.

Residents in the higher zones should also expect little to no water pressure during the outage, as the booster pumps that serve those areas will not have power.

Please note that this outage is not related to Greenhorn Creek CSD operations and is completely outside of the District's control. However, i will be monitoring the system as closely as possible throughout the event and will provide updates if needed.

I very much appreciate everyone's patience, understanding, and cooperation. Working together to conserve water during the outage will help minimize impacts to the entire community.

Thank you!!!! 🙏🏻

05/24/2026

🚨🚨🚨

Greenhorn Creek CSD – Water System Update (Unit 2 – Upper Zones)

I am still currently checking the system and wanted to provide a quick update.

Current status:

* Well #2 is currently running.
* However, we are still dealing with high water demand across the system.

What this means:

* Even though the well is producing water, demand in the district is matching or exceeding production.
* This slows down the ability to refill the booster tank and main storage tank.
* Until tank levels recover, the pressure booster system cannot consistently supply higher elevation homes.

What to expect:

* Water pressure may continue to come and go, especially in upper zones.
* Improvements will happen gradually as the system catches up and tank levels increase.

What I’m doing:

* Continuing to monitor and reset the well as needed
* Watching tank levels closely
* Working toward stabilizing production so we can get ahead of demand

I will keep checking the system and provide updates as conditions improve.

05/24/2026

🚨🚨🚨

Greenhorn Creek CSD – Water System Update (Unit 2 – Upper Zones)

We are currently experiencing low/no water pressure in the upper elevation areas of Unit 2, and I want to explain what’s going on in clear terms.

What’s causing the issue:

* Well #2 is having an electrical problem and the breaker is repeatedly tripping.
* Our alarm/notification system is not working correctly, so I am not always alerted when this happens.
* Because of this, I’ve been manually checking and resetting the system throughout the day.

How this affects water service:

* The system relies on Well #2 to produce water, but when the breaker trips, production stops.
* Water first fills a small “booster” tank, which then pumps water up to the main storage tank.
* If water use (demand) is equal to or higher than what the well is producing, it takes a long time to fill these tanks.
* When the main storage tank gets too low, the pressure booster pumps automatically shut off. This is a built-in safety feature to prevent system damage and air from entering the lines.

Why the upper zones are affected:

* Homes at higher elevations depend on the pressure booster system.
* With low tank levels and boosters shutting off, there is not enough pressure to push water uphill, which is why those areas are currently without pressure.

What I’m doing:

* Continuously monitoring and resetting the well as needed
* Working to identify and fix the electrical issue
* Addressing the alarm/notification system failure so this does not continue happening without immediate alerts

What to expect:

* Water pressure may come and go intermittently as I manage the system.
* Full restoration depends on resolving the electrical issue at Well #2.

I appreciate your patience while I work through this. I will provide updates as progress is made.

02/02/2026

🚨🚨🚨🚨 February 2 2026

BOIL WATER NOTICE IS LIFTED!!!!!!

Preliminary results show an absence of bacterial contamination 👍🏻

01/28/2026

🚨Update🚨 28jan2026

THE REPAIR HAS BEEN MADE!

At this time, pressure is holding in the system.

As of right now we are in the process of backfilling the location.

* I would ask that those with pressure in their homes currently *please* try to use water sparingly for the time being so that we can replenish the storage tank and get our neighbors that are up at the higher elevations back in service.

I will remain in the district for a while to keep a close watch on our storage levels.

If you notice a chlorine smell or elicited levels of chlorine in your water, be aware that is a standard preventative measure to avoid bacterial contamination that can sometimes occur with pressure loss.

And again* thank you all so much for your support and patience! This community and the residents here are amazing!

01/28/2026

🚨 January 28 2026

We have the break fully exposed and we’re getting everything cut out and pieced back together!

Once the repair has been made, I will pressurize the system.

We have to hope the break that was found is the only culprit though 🤞🏻

Once I get pressure I will have to closely monitor the site then we’ll have to slowly refill the storage tanks. This takes time, as it is a staged process. The upper section of unit two will remain low pressure until the storage tank fills to a set height. At that time the pressure boosters will be engaged and provide the required pressure to the rest of the district.

**this is the best case scenario as it stands right now. I will of course continue to update as we get closer to the finish line.

And again, thank you all so much for your support and patience! It means more than you know!

01/28/2026