FirstNet Authority

FirstNet Authority Official page of the First Responder Network Authority
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FirstNet is developing the first nationwide public safety broadband network to provide first responders the advanced technologies they need to save lives and keep their communities safe. The FirstNet network will help to solve the communications challenges that public safety personnel have faced in responding to local emergencies, as well as large scale emergencies such as the 9/11 terrorist attacks and Hurricane Katrina. Through an innovative public-private partnership, the FirstNet network will be a single, nationwide, interoperable LTE network for fire, law enforcement, EMS and other public safety personnel. Learn how to get involved with FirstNet in your state, visit http://FirstNet.gov/consultation. ------ Comment Policy: We encourage comments. We want to publish your comments, but we expect conversations to follow the conventions of polite discourse. Therefore, we won't post comments that: -contain vulgar language, personal attacks of any kind, or offensive terms that target protected classes; -promote services or products (non-commercial links that are relevant to the blog post or comment are acceptable); -are far off-topic; -make unsupported accusations; -promote commercial websites or services.

Mission: The First Responder Network Authority's mission is to ensure the building, deployment, and operation of FirstNet, the nationwide public safety broadband network that equips first responders to save lives and protect U.S. communities.

Tribes across Indian Country face comms challenges due to limited infrastructure and unique terrain. The Makah Tribe in ...
08/09/2020

Tribes across Indian Country face comms challenges due to limited infrastructure and unique terrain. The Makah Tribe in northwest Washington, for example, must patrol 1,100 miles of land and sea, often in places where coverage has traditionally been lacking.

Find out how the FirstNet Authority is helping tribes find solutions to these issues – potentially making the “difference between life and death”: https://firstnet.gov/newsroom/blog/firstnet-will-make-difference-between-life-and-death-makah-tribe

Built on physically separate, dedicated infrastructure, the FirstNet Core makes everything on the network possible. The ...
08/08/2020
Episode 34: Inside the FirstNet Core

Built on physically separate, dedicated infrastructure, the FirstNet Core makes everything on the network possible. The Core separates public safety traffic, giving first responders priority and preemption and allowing them to send texts, make calls, and use apps whenever and wherever they need to.

Check out this episode of the Public Safety First podcast to learn more about the Core – including what 5G investments will mean for public safety: https://soundcloud.com/user-472553784/episode-34-inside-the-firstnet-core

To celebrate the second anniversary of the FirstNet Core, Carlos L’Abbate, FirstNet Authority Senior Director of Product Technology and Architecture, and Chuck Shaughnessy, FirstNet Authority Senior A

Meet your FirstNet Authority Area Director for the East Region, Ehrin Ehlert! Ehrin has devoted his career to law enforc...
08/07/2020
Ehrin Ehlert | First Responder Network Authority

Meet your FirstNet Authority Area Director for the East Region, Ehrin Ehlert! Ehrin has devoted his career to law enforcement – first with Tennessee State Parks and later with the Tennessee Highway Patrol. He still serves as a commissioned police officer and uses his experience to help advocate for the needs of first responders. https://firstnet.gov/public-safety/your-advisor/ehrin-ehlert #WeServeYou

Ehrin Ehlert serves as the director of field operations for the East region for the First Responder Network Authority (FirstNet Authority). In this role, he leads a team of senior public safety advisors who work with first responders in a geographically diverse region of 19 states and territories. A...

08/07/2020
The FirstNet Core

The FirstNet Core is built specifically for public safety and enables important features like priority and preemption. As technology evolves, so too will the Core. And with 5G, first responders will have access to many new capabilities, such as augmented reality.

Learn more about the Core and how the FirstNet Authority is supporting its advancement:https://firstnet.gov/sites/default/files/FirstNet%20Authority%20Roadmap%20FirstNet%20Core.pdf

#FirstNetintheNews – After experiencing increased network congestion due to the pandemic, the Somerton Cocopah Fire Depa...
08/07/2020
Coronavirus prompts Somerton Cocopah Fire department to upgrade wireless communications - KYMA

#FirstNetintheNews – After experiencing increased network congestion due to the pandemic, the Somerton Cocopah Fire Department (SCFD) prioritized communications by switching to FirstNet. Now, with priority and preemption, SCFD responders will remain connected during every emergency.

Read more from KYMA-TV and Lisa Sturgis - KYMA: https://kyma.com/news/kyma-com-category-news-yuma-county/2020/07/23/coronavirus-prompts-somerton-cocopah-fire-department-to-upgrade-wireless-communications/

The Somerton Cocopah Fire Department (SCFD) has updated and upgraded its wireless communications in the wake of the coronavirus pandemic.

In June, the FirstNet Authority participated in 3GPP Plenary e-meetings, completing the landmark Phase 2 features of 5G ...
08/06/2020
Tech Talk: June 29-July 3, 2020 3GPP Plenary e-Meetings Recap | First Responder Network Authority

In June, the FirstNet Authority participated in 3GPP Plenary e-meetings, completing the landmark Phase 2 features of 5G and new mission critical capabilities for public safety. Check out our latest blog from Senior Director of Standards Dean Prochaska to learn what was discussed in each plenary --> https://firstnet.gov/newsroom/blog/tech-talk-june-29-july-3-2020-3gpp-plenary-e-meetings-recap

This blog post is part of the "Tech Talk" series focused on the FirstNet Authority’s standards development activities to support public safety. This post recaps discussions linked to public safety and other related topics from the 3GPP Plenary meetings that were conducted online June 29 – July 3...

The FirstNet Authority Public Safety Advocacy Team for the East region works with public safety in 19 states and territo...
08/05/2020
Meet the Public Safety Advocacy Team in the Eastern Region | First Responder Network Authority

The FirstNet Authority Public Safety Advocacy Team for the East region works with public safety in 19 states and territories, from Vermont to the U.S. Virgin Islands. Communications challenges in this area are diverse – from hurricanes to large events in densely populated cities to everyday incidents in rural, mountainous Appalachia – and first responders need a reliable, secure connection for every situation.

Meet the team helping to identify solutions to the region’s challenges: https://firstnet.gov/newsroom/blog/meet-public-safety-advocacy-team-eastern-region #WeServeYou

The FirstNet Authority’s Public Safety Advocacy team proactively reaches out to public safety to discuss FirstNet and elicit feedback and insight regarding their communication needs for public safety broadband and innovative technologies. In the East region, the team includes seven public safety a...

Meet Brent Williams, the FirstNet Authority's resident EMS expert! Brent spent over three decades as a first responder, ...
08/04/2020

Meet Brent Williams, the FirstNet Authority's resident EMS expert! Brent spent over three decades as a first responder, including as an “officer with a stethoscope” with the Ingham County Sheriff's Office. He later joined the Michigan Department of Health and Human Services as an EMS radio communications expert.

See what Brent envisions as the future of EMS with FirstNet: https://firstnet.gov/public-safety/your-advisor/brent-williams #WeServeYou

Happy 230th Birthday, U.S. Coast Guard! The FirstNet Authority honors the men and women of the #USCG who protect our com...
08/04/2020

Happy 230th Birthday, U.S. Coast Guard! The FirstNet Authority honors the men and women of the #USCG who protect our communities through coastal defense, search and rescue, and maritime law enforcement. We’re proud to support the Coast Guard and public safety agencies by improving communications and providing a reliable, secure network. #USCGBirthday #CGDay

First responders on the Makah Reservation in Northwest Washington are responsible for patrolling 1,100 miles of land and...
08/04/2020
FirstNet will make a “difference between life and death” for Makah Tribe | First Responder Network Authority

First responders on the Makah Reservation in Northwest Washington are responsible for patrolling 1,100 miles of land and sea. In this diverse landscape, reliable communications are crucial. Like many tribes in Indian Country, communications challenges are common for the Makah Tribe. In this blog post (via TribalNet Online), discover the ways FirstNet may help address these issues: https://firstnet.gov/newsroom/blog/firstnet-will-make-difference-between-life-and-death-makah-tribe

The Makah Tribe has called the Pacific Northwest home for thousands of years. With over 1,100 square miles of land and sea to patrol and the looming threat of tsunamis, reliable communications are crucial for the tribe’s first responders. Like many tribes across Indian Country, the Makah Tribe is ...

From the Blue Ridge Mountains to the Atlantic Ocean, from bustling cities to rural expanses, first responders in Georgia...
08/03/2020
Georgia | First Responder Network Authority

From the Blue Ridge Mountains to the Atlantic Ocean, from bustling cities to rural expanses, first responders in Georgia handle it all. Working across this diverse landscape requires reliable broadband connectivity. Visit FirstNet.gov/Georgia to see how FirstNet is meeting the needs of responders in the Peach State. #NationalGeorgiaDay

Georgia has a diverse landscape, including mountains, beaches, and thriving city centers, and the state has been experiencing rapid growth in recent years. With this growth comes a greater need for public safety services across the state. The First Responder Network Authority team recognizes the uni...

Meet Sr. Public Safety Advisor Kenison Tejada! Kenison works with public safety in Hawaii, American Samoa, Guam, and the...
08/03/2020

Meet Sr. Public Safety Advisor Kenison Tejada! Kenison works with public safety in Hawaii, American Samoa, Guam, and the Northern Mariana Islands. Prior to joining the FirstNet Authority, Kenison spent 32 years with the Honolulu Fire Department, including serving as the fire comms battalion chief.

Discover how Kenison’s experience helps him serve first responders in the Pacific: https://firstnet.gov/public-safety/your-advisor/kenison-tejada

Join the FirstNet Authority Team as a Management and Program Analyst! Our Office of the Chief Information Officer is loo...
08/03/2020
Management and Program Analyst

Join the FirstNet Authority Team as a Management and Program Analyst! Our Office of the Chief Information Officer is looking for someone to oversee the Records Management Program. Get the details and apply by Aug 5! https://www.usajobs.gov/GetJob/ViewDetails/574763200

Note, this position is not open to the public.

This position is within the Office of the Chief Information Officer within FirstNet. The position oversees the Records Management Program to include technical management of the electronic records system and guides the Records Liaisons and all employees in FirstNet to ensure that everyone properly ma...

When Otterbein University in Ohio played host to a 2019 Democratic presidential debate, thousands flocked to the City Go...
08/02/2020
Episode 40: When all Eyes Were on Westerville, Ohio, FirstNet Kept First Responders Connected

When Otterbein University in Ohio played host to a 2019 Democratic presidential debate, thousands flocked to the City Government of Westerville, Ohio to attend. During the event, the Westerville Police Department used FirstNet and drones to capture live, high-definition video and relay it the emergency operations center, improving situational awareness and decision making. Learn more in our latest Public Safety First podcast. https://soundcloud.com/user-472553784/episode-40-when-all-eyes-were-on-westerville-ohio-firstnet-kept-first-responders-connected

When Otterbein University in Ohio played host to the 2019 Democratic presidential debate, thousands flocked to the City of Westerville to attend. During the event, the Westerville Police Department us

#FirstNetintheNews – Read about the innovative ways the National Institute of Standards and Technology’s Public Safety C...
08/02/2020
Challenges, portals and virtual events: How PSCR is bringing tech and public safety together

#FirstNetintheNews – Read about the innovative ways the National Institute of Standards and Technology’s Public Safety Communications Research division and FirstNet Authority are working to advance public safety comms technology (via rcrwireless) -> https://www.rcrwireless.com/20200727/public-safety/challenges-portals-and-virtual-events-how-pscr-is-bringing-tech-and-public-safety-together

For resilient networks and “tech to protect”, PSCR looks to collaboration Amid a rapidly evolving technology landscape, how do public safety agencies find out about the latest and great…

Meet Kevin Nida, the FirstNet Authority's Senior Public Safety Advisor for southern California. With nearly 40 years of ...
08/01/2020
Kevin Nida (California South) | First Responder Network Authority

Meet Kevin Nida, the FirstNet Authority's Senior Public Safety Advisor for southern California. With nearly 40 years of experience in public safety, including as a battalion chief with the Los Angeles Fire Department, he understands that reliable voice communications are the "bread and butter" of public safety.

Meet Kevin -> https://firstnet.gov/public-safety/your-advisor/kevin-nida

#WeServeYou

Kevin Nida is a senior public safety advisor for the First Responder Network Authority (FirstNet Authority), working with public safety stakeholders in Southern California. He joined the FirstNet Authority in 2017. During Kevin’s 37-year public safety career, he served in the fire, EMS, 9-1-1, and...

FirstNet is bringing reliable connectivity to agencies large and small through network expansion and dedicated deployabl...
08/01/2020
The FirstNet Network Expands Across Southwest Indiana to Advance Public Safety Communications Capabilities | First Responder Network Authority

FirstNet is bringing reliable connectivity to agencies large and small through network expansion and dedicated deployable assets. Learn about new #infrastructure in southwest Indiana that includes three purpose-built FirstNet cell sites: https://firstnet.gov/newsroom/press-releases/firstnet-network-expands-across-southwest-indiana-advance-public-safety

Southwest Indiana’s first responders got a major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites and other public safety-specific network enhancements across the area. This new infrastructure is a part of the FirstNet network expansion taking plac...

#FirstNetintheNews: MDI Hospital in Maine now has “incredible cell service,” thanks to support from FirstNet, ensuring t...
08/01/2020
FirstNet: A broadband network for first responders

#FirstNetintheNews: MDI Hospital in Maine now has “incredible cell service,” thanks to support from FirstNet, ensuring they can maintain critical communications while serving patients. More than 450 cell sites bring this capability to first responders across the state.

Read more about FirstNet in Maine in this story from WABI TV5: https://www.wabi.tv/2020/07/15/firstnet-a-broadband-network-for-first-responders/

FirstNet is a national broadband network that prioritizes first responders.

Meet FirstNet Authority’s law enforcement expert, Harry Markley! Harry spent his career with the Phoenix Police Departme...
07/31/2020
Harry Markley | First Responder Network Authority

Meet FirstNet Authority’s law enforcement expert, Harry Markley! Harry spent his career with the Phoenix Police Department, serving in nearly every aspect of the department. In his 30+ years, he saw firsthand the communications challenges officers can face.

See why Harry thinks the success of FirstNet will be measured by boots-on-the-ground first responders in the field: https://firstnet.gov/public-safety/your-advisor/harry-markley
#WeServeYou

Harry Markley is the senior public safety advisor for Law Enforcement. Harry joined the First Responder Network Authority (FirstNet Authority) after more than 30 years with the Phoenix Police Department. Harry started his career as a patrol officer and was promoted through the ranks to assistant chi...

It’s #WorldRangerDay! Today and every day, the FirstNet Authority recognizes the work our nation’s Rangers perform, ofte...
07/31/2020

It’s #WorldRangerDay! Today and every day, the FirstNet Authority recognizes the work our nation’s Rangers perform, often in areas with rough, remote terrain and limited connectivity. We’re working with public safety to ensure FirstNet is available where first responders need it – including the parks and forests that Rangers protect.

The FirstNet network is expanding across New York, from Ellenburg Mountain to the Erie Canal and down to Schoharie Creek...
07/30/2020
The FirstNet Network Expands Across New York to Advance Public Safety Communications Capabilities | First Responder Network Authority

The FirstNet network is expanding across New York, from Ellenburg Mountain to the Erie Canal and down to Schoharie Creek. With 22 purpose-built cell sites across 14 counties, first responders are getting enhanced coverage and access to the nation’s only broadband network dedicated to public safety. Read the full press release for more details: https://firstnet.gov/newsroom/press-releases/firstnet-network-expands-across-new-york-advance-public-safety

New York’s first responders are getting a major boost in their wireless communications with the addition of 22 new, purpose-built FirstNet cell sites and other network enhancements. This new infrastructure is part of the FirstNet network expansion taking place across the state, bringing increased ...

Meet David Faulkner, our Senior Public Safety Advisor for Arizona and Nevada! Prior to joining the FirstNet Authority, D...
07/30/2020
David Faulkner | First Responder Network Authority

Meet David Faulkner, our Senior Public Safety Advisor for Arizona and Nevada! Prior to joining the FirstNet Authority, Dave spent his career with the Phoenix Police Department. In his 33 years with the agency, he worked in several areas, from commanding the violent crime bureau to supervising the 9-1-1 center and overseeing the buildout of an 800 MHz radio system.

Learn more about Dave and how he applies his unique expertise to his work today: https://firstnet.gov/public-safety/your-advisor/david-faulkner #WeServeYou

David Faulkner is a senior public safety advisor for the First Responder Network Authority (FirstNet Authority), serving public safety stakeholders in Arizona and Nevada. David first joined the FirstNet Authority in 2016.  David has an extensive background in law enforcement, having previously ser...

SOUND ON: Join FirstNet Authority’s Senior Public Safety Advisor Kyle Richardson as he talks with Steve Morlan, City Com...
07/30/2020
Episode 40: When all Eyes Were on Westerville, Ohio, FirstNet Kept First Responders Connected

SOUND ON: Join FirstNet Authority’s Senior Public Safety Advisor Kyle Richardson as he talks with Steve Morlan, City Communications Coordinator for the City Government of Westerville, Ohio in our latest podcast.

Listen to hear how public safety uses #FirstNet in this small suburb of Columbus -> https://soundcloud.com/user-472553784/episode-40-when-all-eyes-were-on-westerville-ohio-firstnet-kept-first-responders-connected #FirstNetinAction #Ohio

When Otterbein University in Ohio played host to the 2019 Democratic presidential debate, thousands flocked to the City of Westerville to attend. During the event, the Westerville Police Department us

DYK? The Chief Harlin R. McEwen Public Safety Broadband Communications Award is named in honor of the dedication and exp...
07/30/2020
Chief Harlin R. McEwen Public Safety Broadband Communications Award | First Responder Network Authority

DYK? The Chief Harlin R. McEwen Public Safety Broadband Communications Award is named in honor of the dedication and expertise Chief McEwen brought to the world of public safety comms.

We present this award to individuals who embody that commitment and leadership to the field. If you know someone who deserves this honor, visit FirstNet.gov/award and submit your nomination by Sept. 30.

The Chief Harlin R. McEwen Public Safety Broadband Communications Award is the First Responder Network Authority’s (FirstNet Authority) sole, prestigious award. Established in 2017, the award recognizes the spirit of service, commitment and dedication that is a proud tradition among public safety....

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The First Responder Network Authority, through an innovative public-private partnership, is developing the first nationwide public safety broadband network. FirstNet provides first responders the advanced technologies they need to save lives and keep their communities safe. FirstNet is a single, interoperable, highly secure wireless broadband communications network for America’s fire, law enforcement, EMS and other public safety personnel. The network will help to solve the communications challenges that public safety personnel have faced in responding to local emergencies, as well as large scale emergencies such as the 9/11 terrorist attacks and Hurricane Katrina.

Learn how to get involved with FirstNet, visit http://FirstNet.gov/.

Chartered in 2012, the First Responder Network Authority is an independent authority within the U.S. Department of Commerce. ------ Comment Policy: We encourage comments. We want to publish your comments, but we expect conversations to follow the conventions of polite discourse. Therefore, we won't post comments that: -contain vulgar language, personal attacks of any kind, or offensive terms that target protected classes; -promote services or products (non-commercial links that are relevant to the blog post or comment are acceptable); -are far off-topic; -make unsupported accusations; -promote commercial websites or services.

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On vacation and the only FirstNet Authority cell tower in the outer banks is DOWN due to the storm.... so much for FirstNet Authority service working when you want it to! Thankfully I kept my Verizon phone which is working GREAT! first net was only my backup phone.....
This is a photo of the EF-3 tornado that struck Jonesboro, Ar on 3/28/20 at 5pm in the afternoon. City of Bay police and fire department switched over to Firstnet and was one of the first agencies in the state to do so. Jonesboro has a population of around 75,000 and after the tornado passed was inundated with first responders from all over northeast Arkansas. My service was never interrupted, no dropped calls, call failure, and internet was spot on. Thank you to Firstnet, ATT, and anybody else that has had a hand in providing these services. I recommend it to all agencies! Chief Paul Keith Bay Police Dept.
Well the current events are testing the abilities of FirstNet Authority clams that first responders would have service are false, of course myself and other first responders haven’t had reliable service for a while. I’ve been having service reliability issues since November with no help or fixes.
Stay FAR AWAY from FirstNet, they got the government money and took off leaving the end user hanging.
ATTENTION ALL FIRST RESPONDERS: THE AT&T AND FirstNet PROGRAM IS A SCAM! DON'T SIGN UP FOR IT! THEY DON'T GIVE YOU ALL THE INFORMATION YOU NEED WHEN YOU SIGN UP AND THEN YOU GET STUCK WITH A BILL THAT YOU DIDN'T EVEN KNOW YOU HAD! THE CUSTOMER SERVICE AT AT&T AND FirstNet IS A JOKE. THEY HAVE NO CLUE HOW THEIR OWN PROGRAMS WORK. JUST DON'T DO IT! IT'S NOT WORTH ALL THE HASSLE!!!! #firstresponders #scam #ATTscam #FirstNetScam FirstNet Authority
FirstNet Authority is there any way to actually get a fix for my poor service? Since December I’ve only had one maybe two bars of service, multiple calls to customer service with no help. Is there a store in the twin ports area of Wisconsin/Minnesota that can diagnose my issue?? Just called customer service again...
Hello, I'd like to get in touch with someone regarding FirstNet's ability to share information across federal agencies. I've tried email and phone, hoping someone here can get back to me with a better avenue. Thanks!
The worst service I've ever received from a cellphone provider. When we initially signed up we turned in two iPhone 8's for $180 credit each that was to be applied during our 3rd or 4th bill towards our monthly bill. I've called customer service at the 3rd bill, 4th bill, and now the 5th. Customer service initially told me, "next month you'll see it". Now they're saying I'm receiving a $10/mo credit for the next 30 months for the phone I turned in. The phone contract is only 12 months. Insanity. Firstnet literally stole two iPhone 8's from my wife and I. Our bill is the same amount for the same service with worse coverage than what we had with Verizon. Goodbye Firstnet. Way to pray on first responders.
I need some help from a supervisor or someone with higher authority than the customer service. I started an individual account with firstnet however I'm unable to activate the LTE modem in my computer. The technical and customer service staff say that I cannot add that type of device on an individual account. The device is a Sierra wireless EM7511. This sounds like I am stuck in some internal rules with nothing documented can you please help
We recently got hit with crippling snow storm,
I learned about you when AT&T came to my station. I talked to them and showed them my work badge. They said I qualified. I went to the store and they said I qualified. I traded my iPhone X, which was paid off, to get an Xs that worked with the FirstNet antenna. Since I got the service I have received repeated request to verify my badge. I have done so 5 times, two of those times I submitted the paperwork while on the phone to wait for an actual approval from your verification department. Today you disconnected me for not being eligible. I am ok with that, but I want my paid off phone back. I understand you don’t have my phone, but I want a paid off iPhone X. You guys terminated me and didn’t keep your part of the contract. I am held at a higher level of ethics, because of my employer and having my phone disconnected is embarrassing, because it looks like I have not paid my bill. So, I want an iPhone X to replace the one I submitted and we can part ways. Very unprofessional way to treat someone that was approached at work, saying I qualified. By the way, there isn’t a discount. I found out if I get an AT&T plan it would be $4 dollars more.
Get rid of the Police/Ambulance sirens in your ads.