Follow our official social media accounts for new game information, promo codes, giveaways, winner celebrations, and more! 🤞
--------------------------------------------------
The Virginia Lottery's social media channels including, but not limited to, Facebook, Instagram, Twitter, YouTube and LinkedIn, are places where players can come to exchange information about the lottery. The Lottery’s pu
blic affairs staff moderates the conversation to maintain a community where everyone can feel welcomed and informed. The Virginia Lottery reserves the right to remove comments/posts or block users that violate these standards and those which it deems a predatory scam, abusive, offensive, off topic, or promotional in nature. While the Lottery attempts to respond to questions and comments via social media, calling the customer service helpline, (804) 692-7777, between 8:30 a.m. and 5:00 p.m., Mondays through Fridays, remains the primary way the Lottery responds to players' questions and comments. Here are the rules users of the social media channels should follow. Offensive Language & Personal Attacks: Comments and Direct Messages that contain offensive language and/or imagery (including GIFs, memes, and emojis) will be hidden, may not be responded to, and potentially deleted. The Lottery reserves the right to remove any negative public comments that attack the character of another user or a lottery employee. A user who blatantly ignores a warning may be blocked immediately without further acknowledgment. Scams & Spam: Predatory scams and scammers will not be tolerated on the Virginia Lottery social media accounts. Comments that direct other users to add/friend the user or contact the user via WhatsApp and other online messaging services will be reported to the social platform, removed, and the user will be blocked. Content that promotes or advertises a business, organization, enterprise, or industry other than the Lottery will be deleted. Incessant Posting: If a user posts a similar comment multiple times, all but the most recent such post will be deleted. (Exceptions will be made for Prize Giveaways - depending upon the rules for entry in the individual promotion.) Personal Information: To protect the privacy of our community members, public comments containing a user’s identifiable information – such as their email or physical address, date of birth, etc. (Screen names and usernames are allowed.) Any users that violate these rules may be permanently banned from the community. Individuals who have been warned or banned in a social media setting for violating the above terms may contact the Director of Public Affairs & Community Relations by email or telephone to discuss it. By sharing comments and other content on the Virginia Lottery’s social media channels, users grant the Lottery the authority to freely display, reproduce, modify, edit, or otherwise use submitted content without compensation. This includes rights to use any ideas user submits, in any manner, without notification. Any content posted on the Virginia Lottery's social media pages or addressed to the Lottery through social media is subject to public disclosure including Virginia Freedom of Information Act (FOIA) requests.
