05/27/2026
WE ARE HIRING ...
Program Coordinator, Children's Services
Milk and Cookies (MAC) Children's Program
Richmond, VA · Full-Time · Assisting Families of Inmates
ABOUT THE ROLE
The MAC Program Coordinator is the operational hub of our school and community-based children's program - supervising facilitators, managing family case records, leading program evaluation and expansion, and ensuring every child and caregiver we serve receives consistent, high-quality support.
WHAT YOU'LL DO
- Train, schedule, and supervise MAC Program Facilitators (MSW interns and volunteers) across assigned elementary school sites
- Develop, adapt, and maintain MAC Program curriculum, including weekly session plans grounded in child development, trauma-informed practice, and the lived experiences of children with incarcerated parents; support expansion of online and virtual curriculum
- Facilitate children's groups, as needed
- Conduct family intakes, document case notes, coordinate referrals, and communicate with caregivers and service providers
- Provide guided crisis support for families at school and community sites as needed
- Plan, coordinate, and execute MAC Program special events, including program-wide celebrations, family engagement and community outreach events
- Attend school and partner meetings, follow up on referrals, and maintain collateral contacts
- Oversee administration of pre/post evaluation tools, run caregiver/school staff satisfaction surveys, and analyze and disseminate program data
- Promote MAC services through community outreach and speaking engagements
- Maintain accurate records across case files and Salesforce.
WHAT YOU BRING
Required
- Master's degree in Social Work, or a Bachelor’s degree with 3-5 years of work experience in a relevant human services field
- Children & family case management experience
- Trauma, ACEs & child development knowledge
- Working knowledge of the criminal justice system and the impact of familial incarceration
- Experience with diverse populations
- The ability to build trust and collaborate effectively with a broad range of stakeholders, including families, school partners, and community agencies
- Proficiency in Word, Excel, Outlook, Salesforce
- Excellent written & verbal communication
- Ability to pass VA State Police background check, and background check process for our partners (VCIN/NCIC, VADJJ, VADOC, RPS)
- Occasional evening and weekend availability.
Preferred
- Staff or intern supervision experience
- Bilingual - Spanish-speaking
- Group facilitation experience.
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COMPENSATION & BENEFITS
Salary: $60,000 - $65,000 - commensurate with experience.
Our benefits include: fully funded medical, dental, vision, and life insurance
Annual, sick, and compensatory leave
Annual retirement contribution
Remote work - one day per week (when available/barring no meetings or events).
EQUAL OPPORTUNITY
AFOI is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, s*x, s*xual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. For accommodation requests, contact [email protected].
HOW TO APPLY
Submit a cover letter and resume via email to: [email protected]
Subject line: PROGRAM COORDINATOR, CHILDREN’S SERVICES
Application deadline: Applications received by June 8th will receive preferential review; applications will be accepted on a rolling basis until the position is filled.
