AFMS - Robins - 78th Medical Group

AFMS - Robins - 78th Medical Group The official page of the 78th Medical Group, Robins Air Force Base. Please review our terms of use in the Welcome tab at the top of the page. Thank you!

The 78th Medical Group is closed for training every Wednesday from 0700 to 0915 for Medical Readiness Training along with all Federal holidays and select AFMC Family Days. The first appointment will start at 0930.

*Monthly training day closures may be adjusted to better serve our patients; reminders will be posted in advance of any changes made.

***The appearance of external hyperlinks does not

constitute endorsement by the United States Department of Defense of the linked websites, or the information, products or services contained therein. Other than for authorized activities, such as military exchanges and Morale, Welfare and Recreation sites, the United States Department of Defense does not exercise any editorial control over the information you may find at these locations.***

DEPARTMENT OF THE AIR FORCE COMMENT POLICY

If you wish to comment, use the text box. The Department of the Air Force reserves the right to modify this policy at any time. This is a moderated forum. That means all comments will be reviewed. In addition, we expect that participants will treat each other, as well as our agency and our employees, with respect. We will not allow comments that contain abusive or vulgar language, hate speech, personal attacks, comments that violate equal employment opportunity policy or are offensive to others, or similar content to remain. We will not allow comments that are spam, are clearly “off topic,” promote services or products, infringe on copyright-protected material, or contain links that do not contribute to the discussion to remain. Comments that make unsupported accusations will not be allowed. The Air Force alone will determine which comment will be posted. Any references to commercial entities, products, services or other nongovernmental organizations or individuals that remain on the site are provided solely for the information of individuals using this page. These references are not intended to reflect the opinion of the Department of the Air Force, Department of Defense, the U.S., or their employees concerning the significance, priority or importance to be given the referenced entity, product, service or organization. Such references are not an official or personal endorsement of any product, person or service, and may not be quoted or reproduced for the purpose of stating or implying Department of the Air Force endorsement or approval of any product, person or service. Any comments that report criminal activity, including suicidal behavior or sexual assault, will be reported to the appropriate authorities, including the Department of the Air Force Office of Special Investigations. Do not use this forum to:
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- Submit any claim, demand, informal or formal complaint, or any other form of legal and or administrative notice or process, or for the exhaustion of any legal and or administrative remedy. The Department of the Air Force does not guarantee or warrant that any information posted by individuals on this forum is correct, and disclaims any liability for any loss or damage resulting from reliance on any such information. The Department of the Air Force may not be able to verify, does not warrant or guarantee, and assumes no liability for anything posted on this website by any other person. The Department of the Air Force does not endorse, support or otherwise promote any private or commercial entity or the information, products or services contained on those websites that may be reached through links on our website. News media representatives are asked to address questions to the Public Affairs (PA) office through their normal channels and to refrain from submitting questions here as comments. Reporter questions will not be posted. We recognize that the web is a 24/7 medium, and your comments are welcome at any time. However, given the need to manage federal resources, moderating and posting of comments will occur at a time determined by the PA office. Comments submitted after hours or on weekends will be reviewed as early as possible; in most cases, this means the next business day. For the benefit of robust discussion, we ask that comments remain “on-topic.” The views expressed on the site by non-federal commentators do not necessarily reflect the official views of the Department of the Air Force or the federal government. To protect your own privacy and the privacy of others, please do not include personally identifiable information, such as Social Security number, DoD ID number, Department of the Air Force Office of Special Investigations case number, phone numbers or email addresses in the body of your comment. If you do voluntarily include personally identifiable information in your comment, such as your name, that comment may or may not be removed from the page. If your comment is posted, your name will not be redacted or removed. In no circumstances will comments that contain Social Security numbers, DoD ID numbers, Department of the Air Force Office of Special Investigations case numbers, addresses, email addresses or phone numbers be allowed to remain. Thank you for taking the time to read this comment policy. We encourage your participation in our discussion and look forward to an active exchange of ideas.

🩸 Blood drive happening on 10-11 Sep 26!See flyer below 👇 for details.
08/27/2026

🩸 Blood drive happening on 10-11 Sep 26!

See flyer below 👇 for details.

🚨🚨EXTENDED TRAINING DAY CLOSURE REMINDER ℹ️ The 78th Medical Group will be closed from 0700-1100 today, Wednesday, 26 Au...
08/26/2026

🚨🚨EXTENDED TRAINING DAY CLOSURE REMINDER

ℹ️ The 78th Medical Group will be closed from 0700-1100 today, Wednesday, 26 Aug 26, for our quarterly extended training day.

In addition to providing healthcare services, a large part of our mission is maintaining military readiness. Scheduled training provides us with the time to practice real-world scenarios so we can be ready for deployments or natural disasters at any time.

While our facilities will be closed, we understand that health concerns may still arise.

☎️ For your urgent care needs, we encourage you to contact the Nurse Advice Line at 1-800-874-2273, option 1. Alternatively, you can visit https://www.mhsnurseadviceline.com/home for web and video chat assistance.

💻 To book routine appointments or to message your PCM team, visit the Patient Portal at: https://myaccess.dmdc.osd.mil/identitymanagement/app/login

☎️ 🏥 For any life, limb or eyesight emergencies, please call 911 or go to the nearest emergency room.

We apologize for any inconvenience caused and appreciate your understanding and cooperation. Your health and well-being remain our top priority, and this training will enable us to serve you better in the future.

Thank you for your continued support!

📣📣Wednesday Training Day Reminder 📣 📣The 78th Medical Group will be closed for military readiness training every Wednesd...
08/19/2026

📣📣Wednesday Training Day Reminder 📣 📣

The 78th Medical Group will be closed for military readiness training every Wednesday from 0700-0915. All clinic services will open at 0930.

In addition to providing healthcare services, a large part of our mission is maintaining military readiness. Scheduled training provides us with the time to practice real-world scenarios so we can be ready for deployments or natural disasters at any time.

While our facilities will be closed, we understand that health concerns may still arise.

☎️ For your urgent care needs, we encourage you to contact the Nurse Advice Line at 1-800-874-2273, option 1. Alternatively, you can visit https://www.mhsnurseadviceline.com/home for web and video chat assistance.

☎️ 🏥 For any life, limb or eyesight emergencies, please call 911 or go to the nearest emergency room.

We apologize for any inconvenience caused and appreciate your understanding and cooperation. Your health and well-being remain our top priority, and this training will enable us to serve you better in the future.

Thank you for your continued support.

📢 Your Voice Matters! Help Us Improve the 78 MDG Experience The 78th Medical Group is looking for motivated patients and...
08/19/2026

📢 Your Voice Matters! Help Us Improve the 78 MDG Experience

The 78th Medical Group is looking for motivated patients and family members to join our Patient and Family Partnership Council (PFPC)!

This quarterly council serves as a direct bridge between patients and hospital leadership to improve:
✅ Clinic policies & communication
✅ Patient safety & care quality
✅ The overall healthcare experience at our MTF

👥 Who can join? Active duty, retirees, spouses, officers, and enlisted of any rank who receive primary care at our clinic. No healthcare background required—we just need your experience as a patient!

✉️ How to Apply: Send an email expressing your interest to: Go to https://forms.osi.apps.mil/r/jzk4UEsk, email us at [email protected] or scan the QR code in flyer below ⬇️

The next PFPC will be held on 25 August 2026 at 1000!

📱 Want Text Reminders for Your Medical Appointments? 📅Tired of trying to remember exactly when your next appointment is?...
08/14/2026

📱 Want Text Reminders for Your Medical Appointments? 📅

Tired of trying to remember exactly when your next appointment is? You can easily set up automated email and text message reminders right inside your MHS GENESIS Patient Portal!

🛠️ How to Turn on Reminders in 4 Quick Steps:
Log In: Go to your MHS GENESIS Patient Portal.

Go to Settings: Click on your name/profile icon in the top right corner and select Patient Information.

Update Info: Scroll down to ensure your current cell phone number and email address are correct.

Opt-In: Under "Communication Preferences," check the boxes to receive text message and email notifications, then click Save! ✅

📞🏥 Telemedicine: Convenience & ComfortFeeling under the weather but dreading the thought of leaving the house? With tele...
08/13/2026

📞🏥 Telemedicine: Convenience & Comfort

Feeling under the weather but dreading the thought of leaving the house? With telemedicine, you can have a virtual medical appointment from the comfort of your own home!

Whether you need physical care or are seeking mental health support, telemedicine can save you valuable time.

(Referrals are required for Active-Duty Service Members, please call the 24/7 Nurse Advice Line for a referral at 1-800-874-2273).

Learn more at https://www.tricare.mil/GettingCare/VirtualHealth

UPDATE: All issues have been resolved! 😁Our appointment line is currently experiencing technical difficulties and is una...
08/04/2026

UPDATE: All issues have been resolved! 😁

Our appointment line is currently experiencing technical difficulties and is unable to book appointments. We apologize for any inconvenience and are working diligently to resolve the issue as quickly as possible.

In the meantime, you can still book appointments or contact us through the MHS Genesis Patient Portal at https://my.mhsgenesis.health.mil/ .

We appreciate your patience and understanding and will provide an update as soon as the phone issues are resolved.

Need Immediate Care? Here Are Your Options:

• Nurse Advice Line: Get 24/7 support from registered nurses! Call 1-800-TRICARE (1-800-874-2273) or visit mhsnurseadviceline.com for web or video chat assistance.
• Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location near you: tricare.mil/UrgentCare
• Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911 immediately

✅ The 78th Medical Group will resume normal operations, effective Tuesday, 4 Aug 26. ✅ All clinics have relocated back t...
08/03/2026

✅ The 78th Medical Group will resume normal operations, effective Tuesday, 4 Aug 26.

✅ All clinics have relocated back to their original locations in the building.

Thank you for your patience and understanding!

Address

Robins Air Force Base, GA

Opening Hours

Monday 7:30am - 4:30pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:30pm
Friday 7:30am - 4:30pm

Telephone

+14783277850

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