07/28/2026
When staff in our Business Services Division need help navigating timesheets, benefits or leave requests, they know they can turn to Felisa Lugo Fuentes.
As a senior staff assistant, she serves as a trusted resource for employees, helping them navigate HR processes that can often feel confusing or overwhelming.
Felisa says her favorite part of the job is helping others, whether that's answering employees' questions, training new staff or finding ways to make a coworker's day a little easier.
Outside of work, she enjoys spending time with her husband and 4-year-old son, listening to podcasts, watching TV and cooking.