Sacramento Regional Fire/EMS Communications Center

Sacramento Regional Fire/EMS Communications Center Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Sacramento Regional Fire/EMS Communications Center, Government Organization, Sacramento, CA.

SRFECC dispatches for the greater Sacramento area, including the Sacramento Metropolitan Fire District, Sacramento Fire, Cosumnes, Folsom, Herald, Walnut Grove, Courtland, Isleton, Wilton, and River Delta.

08/13/2026

🚨 Ever wonder what happens behind the headset? 🎧

We’re giving you a behind-the-scenes look at what it takes to dispatch Fire & EMS across Sacramento County.

From answering 911 calls to getting crews where they need to go, you’ll get a look at what happens inside our communications center every day.

🎥 Behind the Headset is coming soon!

08/12/2026

📍❓ Where Am I Wednesday? ❓📍

Think you know Sacramento County?

🎥 Watch today’s video and drop your guess in the comments below. Can you identify this location within the area we serve?

07/31/2026

🎉 Happy July Service Anniversary to our incredible dispatchers! 🎉
This month, we're celebrating Sarah 5 years, Summer 26 years (featuring her adorable pup 🐶), Katherine 14 years, and Amanda 7 years!
Thank you for your dedication, professionalism, and the calm voices you provide when our community needs you most.
Please join us in congratulating these amazing dispatchers on their service anniversaries! 👏💛

"And yes... Summer's pup may have stolen the spotlight. 🐾❤️"

It was great having some of the crew from Herald Fire Protection District stop by the communications center to spend som...
07/29/2026

It was great having some of the crew from Herald Fire Protection District stop by the communications center to spend some time with our dispatchers.

A special thank you to Firefighter Roman, Firefighter Daniel, Firefighter Alejandro, Firefighter Domonic, and Firefighter Tyler for taking the time to visit. Opportunities to connect outside of emergency calls help build the relationships that make a difference when we’re working together to serve our communities.

We’re also especially proud of Roman, who recently became a Herald firefighter. Roman is the son of one of our former administrative team members, making this visit even more meaningful. It’s always great to see the next generation carrying on a commitment to public service.

Thank you again to the Herald Fire crew for stopping by. We appreciate the visit and look forward to continuing to work alongside you.

07/21/2026

Congratulations to Matthew on being signed off as a Dispatcher 1!

After months of training and hard work, Matthew has officially reached this important milestone. We’re proud to have him on the team and look forward to seeing all he’ll accomplish while serving the communities of Sacramento County.

Join us in congratulating Matthew in the comments! 👏

Congratulations to Dispatcher Jared, who was signed off as a Call Taker early in his shift last night! We are very excit...
07/16/2026

Congratulations to Dispatcher Jared, who was signed off as a Call Taker early in his shift last night!

We are very excited to see Jared hit the milestone of sign off- his months of dedication to learning and putting skills to work answering 9-1-1 calls is paying off!

Jared, we are proud of you and can’t wait to see the positive impact you will have serving our community.

07/14/2026

🎉 Help Us Congratulate Noey! 🎉

Sacramento, join us in congratulating Noey on officially signing off as a Dispatcher I!

Today marks an exciting milestone as Noey completes his Dispatcher Recruit training and begins the next chapter of his career with the Sacramento Regional Fire/EMS Communications Center.

This achievement reflects months of hard work, training, and dedication to serving our community. We’re proud to have Noey as part of our team and look forward to seeing all he’ll accomplish.

Congratulations, Noey! 👏

Help us celebrate by leaving your congratulations in the comments below! 🎉

07/14/2026

🎉 A warm welcome and a shared meal.

Yesterday, B Days officially welcomed Chief Wilbourn to the Sacramento Regional Fire/EMS Communications Center while enjoying homemade enchiladas prepared by Julia and Eric.

Supporting our dispatchers is a priority. Every day, they answer difficult calls, coordinate emergency resources, and serve as the critical link between our community and first responders.

Chief Wilbourn, welcome to SRFECC! We look forward to serving Sacramento County together.

💬 Help us welcome Chief Wilbourn in the comments! While you’re there, tell us your favorite comfort food or potluck dish. Who knows… it might inspire our next shift meal!

Our July Service Spotlight is Dispatcher Jennifer O!Jennifer has been with the center for 3 years. When she is not handl...
07/13/2026

Our July Service Spotlight is Dispatcher Jennifer O!

Jennifer has been with the center for 3 years. When she is not handling emergency calls, her favorite thing to do is travel!

In Jennifer’s own words: "Since every call is different, my day is never boring — I get to make a difference and help the community in a way I am good at.

Although our work can be demanding and stressful, my coworkers are what make every day worthwhile. Through teamwork, humor, and support, we're able to find joy and make even the busiest, most chaotic days enjoyable."

Thank you, Jennifer, for all that you do!

Address

Sacramento, CA

Telephone

+19162283070

Website

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