North Arkansas Electric Cooperative

North Arkansas Electric Cooperative This includes our scholarship program, Youth Tour for juniors to Washington, D.C., and athletic shoes for every third-grade student.

For more than 85 years, North Arkansas Electric Cooperative’s directors and employees have worked to improve the quality of life of those we serve — our more than 30,600 members. The co-op does this in a multitude of ways, including:

• By maintaining more than 5,000 miles of electric line in portions of eight counties to ensure reliable service and public safety.
• By delivering fiber-optic inte

rnet to more than 21,500 subscribers as well as the economic, educational and entertainment benefits high-speed access affords through NEXT, Powered by NAEC.
• By returning more than $27 million in capital credits to members in the past 10 years and distinguishing NAEC from investor-owned utilities.
• By upholding the cooperative principle of “concern for community” and supporting our 12 public school districts, area chambers of commerce, county fair associations, first responders, city ball programs and local nonprofit organizations. Our cornerstone is providing members reliable, affordable and responsible electricity while ensuring the co-op’s financial stability for decades to come. NAEC is regulated by the Arkansas Public Service Commission and the federal government and is independently audited annually.

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Social Media Policy

North Arkansas Electric Cooperative’s social media was created to inform and interact with our members. NAEC welcomes members’ questions, concerns and comments. However, we ask those who engage with our page to be respectful. NAEC reserves the right to remove communication that involves misinformation, harassment, commercial solicitation or references to illegal activity as well as obscene, vulgar or profane language. Those who post such communication are subject to being blocked.

09/03/2026

Dove hunting season is almost upon us! As you do your last-minute checks before the season starts, remember it is illegal to shoot near or toward power lines, utility poles, transformers or substations. Hunters should never trespass onto or hunt in the immediate area of utility property or infrastructure, as they may face civil or criminal liability for doing so. To avoid large fines, other punishments and to keep everyone safe, please follow the rules. Happy hunting!

Update at 10:10 a.m. -- The outage was caused by a limb on the line. Everyone should be restored now. Line personnel are...
09/03/2026

Update at 10:10 a.m. -- The outage was caused by a limb on the line. Everyone should be restored now.

Line personnel are responding to an outage affecting 461 members served by the Three Brothers Substation in our Mountain Home district. We do not know the causes at this time.

Outage reporting methods:
🔹 NAEC app
🔹 (870) 895-3221
🔹 Outage Viewer form at link below

Outage Viewer:

09/02/2026

If power lines are down after a storm, stay far away and report them to North Arkansas Electric immediately. Always assume lines are live and dangerous.

⚡ Get more safety tips: https://www.naeci.com/electrical-safety

NAEC's payment system will be unavailable from 4:15 p.m. today until 8 a.m. Wednesday. This is necessary as we prepare f...
09/01/2026

NAEC's payment system will be unavailable from 4:15 p.m. today until 8 a.m. Wednesday. This is necessary as we prepare for the billing software change occurring Sept. 8. We apologize for any inconvenience.

NAEC will process bills for August usage Tuesday, Sept. 1. You will have an extra two weeks to pay the balance as we tra...
08/31/2026

NAEC will process bills for August usage Tuesday, Sept. 1. You will have an extra two weeks to pay the balance as we transition to a due date of the third of the month.

If you ever need extra time to pay, please call our office at (870) 895-3221 and request an extension. Please also note that NAEC does not charge late fees. More information on the upcoming billing software change is at https://www.naeci.com/smarthub.

North Arkansas Electric Cooperative employee Rhett Carter, a great friend to all of us, passed away Aug. 25.  Rhett's lo...
08/27/2026

North Arkansas Electric Cooperative employee Rhett Carter, a great friend to all of us, passed away Aug. 25.

Rhett's loss is heartbreaking for our entire cooperative family. Our prayers and support go out to Rhett’s wife Kiley; parents Ross and Misti; siblings Tressie and Cooper; and his many other family members.

Rhett, 24, of Glencoe started at NAEC in December 2022. He worked as an intern in the Ash Flat district office’s warehouse. He joined the co-op full-time as a warehouse assistant and weekend dispatcher in July 2024. He then was promoted to our right-of-way division in the Ash Flat district in May 2025.

With his background in the warehouse, dispatch and right-of-way, Rhett contributed greatly to our Operations department. His work keeping the power lines clear as well as his willingness to respond at all hours to outages helped ensure NAEC’s members had safe, reliable service. Rhett's work ethic and his giving personality demonstrated his servant’s heart both on and off the job.

His family requests donations be made to the Humphries Cemetery in Glencoe or Public Timber Project Bible Donations.

NAEC’s Ash Flat office will remain closed at this time. NAEC's Salem and Mountain Home offices also will be closed Friday, Aug. 28, so that employees can attend Rhett’s services.

08/26/2026

Give your summer energy habits a checkup. Which of these energy-saving tips are you already using, and which ones are worth trying?

Serving our members and the communities we call home is a responsibility we're proud to carry every day.
08/25/2026

Serving our members and the communities we call home is a responsibility we're proud to carry every day.

08/25/2026

Answer: D

Strong passwords use:
✅ 12+ characters
✅ Upper and lowercase letters
✅ Numbers
✅ Special characters

Check to see if the passwords in your household need an upgrade.

Working in the heat? Take a few tips from the lineworkers who do it daily. ☀️⚡ ✔️ Drink water before you're thirsty ✔️ C...
08/24/2026

Working in the heat? Take a few tips from the lineworkers who do it daily. ☀️⚡
✔️ Drink water before you're thirsty
✔️ Choose light-colored, breathable clothing
✔️ Take breaks in the shade when you can

Stay cool, stay safe, even when the temps are 🔥!

Address

225 S Main Street
Salem, AR
72576

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18708953221

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