08/19/2026
We would like to recognize two participants in the OCE Call Center at CCCF who recently earned their Workskills Certifications.
Congratulations to Deana and January on this achievement.
Through OCE’s call center program, adults in custody gain hands-on experience in a professional customer service environment, building essential skills such as communication, call handling, data entry, problem-solving, workplace etiquette, and quality assurance. These certifications reflect their dedication and demonstrate the valuable competencies they’ve developed as part of their training.
Each certification earned is another meaningful step toward successful reentry and a stronger future.
Excellent work, Deana and January.