Oregon Department of Consumer and Business Services

Oregon Department of Consumer and Business Services Welcome to the Oregon Department of Consumer and Business Services' official page.

The Department of Consumer and Business Services is Oregon’s largest consumer protection and business regulatory agency. We are a resource to Oregonians in areas involving finance and insurance, workplace safety and health, and building safety. Read our social media comment policy: www.oregon.gov/dcbs/Pages/Social-Media-Comment-Policy.aspx

Meet Barbara Belcher, the Operations Section manager for the Workers’ Compensation Division (WCD). She began her career ...
08/19/2026

Meet Barbara Belcher, the Operations Section manager for the Workers’ Compensation Division (WCD). She began her career at the Department of Consumer and Business Services with Oregon OSHA in 2003, before she joined WCD in 2010. Since 2014, she has taken on several leadership roles for the division, including two recent rotations as a section manager. Her work has consistently shown her strong leadership, commitment to WCD’s mission, and support for staff members across the division. Since her permanent appointment to the Operations manager position in March, Barbara has applied her thoughtful approach and deep institutional knowledge to strengthen WCD’s operations and priorities.

In her free time, Barbara enjoys spending time outdoors, visiting with friends and family, and caring for her dog and cats.

Mientras los estudiantes van a la universidad este otoño, considere estos consejos para el regreso a clases:• Si su estu...
08/17/2026

Mientras los estudiantes van a la universidad este otoño, considere estos consejos para el regreso a clases:
• Si su estudiante se muda a un dormitorio universitario, su póliza de propietarios o inquilinos probablemente cubrirá su propiedad personal en caso de una pérdida. Consulte con su agente o compañía de seguros para asegurarse de que estos artículos estén cubiertos.
• Los estudiantes que viven fuera de las instalaciones universitarias deben considerar un seguro de inquilinos. Esta cobertura protegerá la propiedad personal de los estudiantes y proporcionará cobertura de responsabilidad civil si alguien se lesiona en la propiedad. Las primas del seguro de inquilinos son razonables, dependiendo de la ubicación, el tamaño de la vivienda de alquiler y el valor de las posesiones.

Más información sobre el seguro de inquilinos en https://dfr.oregon.gov/insure/home/Pages/renter-insurance.aspx.

As students head off to college this fall, consider these back-to-school tips:• If your student is moving into a dorm ro...
08/17/2026

As students head off to college this fall, consider these back-to-school tips:
• If your student is moving into a dorm room, your homeowners or renters insurance policy will likely cover their personal property in case of a loss. Check with your agent or insurance company to ensure these items are covered.
• Students living off campus should consider renters insurance. This coverage will protect students’ personal property and provide liability coverage if someone is injured on the property. Learn more about renters insurance at https://dfr.oregon.gov/insure/home/Pages/renter-insurance.aspx.

Para el Día Nacional de Concientización Financiera, la División de Regulación Financiera de Oregon (DFR) le ofrece una h...
08/14/2026

Para el Día Nacional de Concientización Financiera, la División de Regulación Financiera de Oregon (DFR) le ofrece una herramienta importante. 💰

Si elige trabajar con un profesional de inversiones, use la nueva guía de DFR para el consumidor, Trabajar con Profesionales Financieros. Encuéntrela en https://dfr.oregon.gov/help/outreach-education/Documents/publications/working-with-financial-professionals-sp.pdf.

También puede comprobar licencias de profesionales financieros en dfr.oregon.gov/help.

Join us at the Governor’s Marketplace 2026 Conference & Tradeshow, Aug. 27, in North Bend. Staff members with the Office...
08/13/2026

Join us at the Governor’s Marketplace 2026 Conference & Tradeshow, Aug. 27, in North Bend. Staff members with the Office of the Small Business Ombudsman (SBO) for Workers’ Compensation and the Preferred Worker Program will be there to provide information about workers’ compensation compliance and preferred worker incentives for employers.

The Governor’s Marketplace is Oregon’s premiere contracting and business‑resource event offering training, networking, and opportunities to help businesses connect with state agencies. The free event runs from 10 a.m. to 3 p.m. at the Ko-Kwel Casino. To register, go to https://www.oregon.gov/das/procurement/gmp/pages/index.aspx.

For information about SBO, visit oregon.gov/dcbs/sbo.
Learn about the Preferred Worker Program at www.oregonpwp.com.

The Office of the Small Business Ombudsman (SBO) for Workers’ Compensation can help your business avoid confusion. We’re...
08/12/2026

The Office of the Small Business Ombudsman (SBO) for Workers’ Compensation can help your business avoid confusion. We’re sharing answers to frequently asked questions to provide clarity on workers’ compensation coverage.

Confusion: If I start offering new services, does it matter for my workers’ compensation policy?
Clarity: It can. Different job duties may have different classification codes and premium rates. Letting your insurer know about changes to your business operations helps keep your policy accurate.

Not sure if a change should be reported? Contact SBO for guidance. We can help answer your questions. Visit our website at oregon.gov/dcbs/sbo. Email us at [email protected].

The availability and cost of home insurance can affect the ability to buy or sell a home. Factors including a property’s...
08/10/2026

The availability and cost of home insurance can affect the ability to buy or sell a home. Factors including a property’s location and condition, and the buyer’s credit and claims history are considered during the underwriting process. The Oregon Division of Financial Regulation has developed insurance tips to help Oregon real estate agents better support their clients. Access the tips at https://dfr.oregon.gov/help/outreach-education/Documents/publications/6141-real-estate-agents-insurance-tips.pdf.

El Departamento de Servicios para Consumidores y de Negocios de Oregon (DCBS, por sus siglas en inglés) advierte al públ...
08/07/2026

El Departamento de Servicios para Consumidores y de Negocios de Oregon (DCBS, por sus siglas en inglés) advierte al público sobre una estafa dirigida a trabajadores hispanohablantes lesionados.

En estas estafas, los trabajadores son contactados por teléfono, correo electrónico, redes sociales tales como Facebook Messenger o WhatsApp, o por videollamadas. Los estafadores tratan de convencer al trabajador que se presente a una audiencia de compensación para trabajadores en línea. Luego le dicen que debe pagar dinero para recibir beneficios de compensación para trabajadores o llegar a un acuerdo de su reclamación. Estas comunicaciones pueden parecer oficiales y las audiencias pueden incluir un juez falso, abogado o un representante del gobierno. La División de Compensación para Trabajadores de Oregon (WCD, por sus siglas en inglés), parte del DCBS, y la Junta Directiva de Compensación para Trabajadores (WCB, por sus siglas en inglés) nunca pedirían a nadie que pague dinero para recibir beneficios.

Esto es lo que debe saber:
• WCD, WCB y las compañías de seguros no solicitan pagos para liberar beneficios de compensación para trabajadores. Nunca pague dinero por adelantado o a ningún momento por beneficios o acuerdos.
• WCD y WCB nunca pedirían pagos mediante tarjetas de regalo, transferencias bancarias o criptomonedas. Sea escéptico de cualquier solicitud de pago.
• Las comunicaciones oficiales de WCD y WCB nunca le presionarían para actuar o pagar de inmediato.
• WCB realiza las audiencias de compensación para trabajadores y no cobra ni recauda pagos por las audiencias o mediaciones.
• WCB no utiliza redes sociales ni aplicaciones como Facebook Messenger o WhatsApp para comunicarse con las partes interesadas acerca de audiencias o mediaciones.

Si no está seguro de que una comunicación sea legítima, no envíe dinero ni información personal. Verifique antes de actuar, comuníquese con la Oficina del Ombuds para Trabajadores de Oregon llamando al 800-927-1271 (llamada gratuita) o por correo electrónico a [email protected].

Obtenga más información en https://apps.oregon.gov/oregon-newsroom/OR/DCBS/Posts/Post/El-estado-de-Oregon-advierte-sobre-una-estafa-dirigida-a-trabajadores-hispanohablantes-lesionados.

The Oregon Department of Consumer and Business Services (DCBS) is warning Oregonians about a scam targeting Spanish-spea...
08/07/2026

The Oregon Department of Consumer and Business Services (DCBS) is warning Oregonians about a scam targeting Spanish-speaking injured workers.

In these scams, workers are contacted by phone, email, social media apps such as Facebook Messenger or WhatsApp, or video calls. Scammers try to convince workers to appear at an online workers’ compensation hearing. Later, workers are told they must pay money to receive their workers’ compensation benefits or the settlement money for their claim. These communications may appear official and the hearings may include a fake judge, attorney, or government representative. The Oregon Workers’ Compensation Division (WCD), part of DCBS, and the Workers’ Compensation Board (WCB) will never ask anyone to pay to receive benefits.

Here’s what you should know:
• WCD, WCB, and insurance companies do not ask for payment to release workers’ compensation benefits. Never pay money up front for benefits or settlements.
• WCD and WCB will never ask for payment through gift cards, wire transfers, or cryptocurrency. Be skeptical of any requests for payment.
• Official communications from WCD and WCB will not pressure you to act or pay immediately.
• WCB, which conducts workers’ compensation hearings, does not charge or collect fees for hearings or mediation.
• WCB does not use social media or applications such as Facebook Messenger or WhatsApp to communicate with parties about hearings or mediations.

If you are unsure whether a communication is legitimate, do not send money or personal information. Verify before you act by contacting the Ombuds Office for Oregon Workers by phone at 800-927-1271 (toll-free) or email at [email protected].

For more information, read the press release at https://apps.oregon.gov/oregon-newsroom/OR/DCBS/Posts/Post/scam-targeting-injured-workers.

Address

Salem, OR
97309

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+15033784100

Website

,

Alerts

Be the first to know and let us send you an email when Oregon Department of Consumer and Business Services posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to Oregon Department of Consumer and Business Services:

Shortcuts

Share

Category