Community Boards San Francisco

Community Boards San Francisco San Francisco Conflict Resolution Center
Building Community Through Conflict Resolution What is Mediation?

Community Boards operates the longest running nonprofit conflict resolution center in the United States. We have an excellent reputation for supplying high quality programs in the community since 1976. We offer a range of affordable conflict resolution programs and services to residents, businesses, schools and communities throughout San Francisco and surrounding areas. Our mediation services are

offered in Spanish, Mandarin, Cantonese, and English through our corps of 450+ highly skilled volunteer Community Mediators. Mediation is an opportunity to have a safe, structured meeting to discuss a shared problem. Our mediators guide this meeting, asking questions and keeping the discussion focused. They remain neutral -- they don’t judge, weigh evidence or deliver a verdict. The ultimate goal of any mediation is for the parties, themselves, to create a shared, workable agreement. Confidentiality, fairness and respect are the three core tenets of mediation.

Community Board Program's nationally-recognized The Basics of Mediation introduces core conflict resolution skills in a ...
08/05/2026

Community Board Program's nationally-recognized The Basics of Mediation introduces core conflict resolution skills in a training designed for managers, human resource professionals, attorneys, ombuds, social workers, community organizers, and others interested in learning conflict resolution and mediation skills.

Basics has set the “gold standard” for Northern California’s mediation trainings: comprehensive, practical, topical, and affordable.

Register now using this link: https://tr.ee/G2Bbt15dbm

This workshop will introduce participants to the core ideas behind Unarmed Civilian Protection as practiced by Nonviolen...
08/04/2026

This workshop will introduce participants to the core ideas behind Unarmed Civilian Protection as practiced by Nonviolent Peaceforce around the world. Together, we’ll explore simple, usable tools that can help people respond more effectively in conflict situations, including how to pause, assess what is happening, manage our own nervous systems, and make safer choices in real time.

Participants will learn about holistic check-ins, situational awareness, and the OODA loop: Observe, Orient, Decide, Act. These tools are useful not only in international peacekeeping contexts, but also in everyday settings where conflict, stress, or uncertainty can arise.

Register now using this link: https://tr.ee/d3KuguYgN2

Our Neighborhood Mediation Program has been helping San Franciscans navigate and resolve conflict for 50 years!
07/31/2026

Our Neighborhood Mediation Program has been helping San Franciscans navigate and resolve conflict for 50 years!

SENATE BILL 574: CONTINUING THE CONVERSATION Earlier today, Community Boards sent an alert expressing our concerns about...
07/30/2026

SENATE BILL 574: CONTINUING THE CONVERSATION

Earlier today, Community Boards sent an alert expressing our concerns about proposed language in Senate Bill 574 and its potential effect on mediation confidentiality.

We received a thoughtful response from a member of our community who asked to remain anonymous and who holds a different perspective. Because mediation asks us to listen carefully to differing viewpoints, we want to share this response and create space for further discussion.

A Different Perspective

“I disagree. I think that passing SB 574 in its current form would be a boon to mediators in the long run by building public trust through accountability.
“This bill does represent a tradeoff between competing values. Clients should trust that their sensitive personal disclosures will not be shared with anyone who might misuse them.
“But perfect confidentiality inherently precludes oversight. Allowing oversight makes mediation more trustworthy. For example, unethical attorneys have used the complete privacy of a mediation room to lie to, bully, and threaten their own clients into accepting a terrible settlement—for example, falsely telling an injured client that they will lose everything or face deportation if they do not sign a low-ball settlement because the lawyer wants a quick payout. Currently, confidentiality shields this malpractice from investigation.
“In the California Supreme Court case Cassel v. Superior Court, the court ruled that mediation confidentiality strictly blocked a defrauded client from using mediation discussions as evidence against their corrupt lawyer. This bill will hold attorneys accountable.
“Explaining to clients that a State Bar oversight board has the narrow authority to review discussions specifically to protect them from misconduct should ultimately increase trust in the mediation process, which is especially important in this era of declining public trust in institutions.
“I would ask you, as ethical mediators committed to honoring all perspectives on an issue, to promptly send a follow-up message to your mailing list outlining this viewpoint. Acknowledging this complexity will allow mediators to make up their own minds about this bill.”

We appreciate this response and agree that the legislation raises important questions about how to balance confidentiality and accountability.

Community Mediation Is Different

The examples described in this response involve attorney conduct during mediations in which lawyers may advise clients about legal claims, settlement options, and the consequences of accepting or rejecting an agreement.

That is not the Community Boards model.

Community mediators do not represent either participant, provide legal advice, evaluate the strength of a case, recommend a settlement, or pressure anyone to reach an agreement. They do not decide who is right or wrong. Their role is to support a voluntary, participant-directed conversation in which the people involved make their own decisions.

Our mediators help participants listen to one another, identify the issues that matter to them, explore possible solutions, and—when they choose—develop their own agreements.
This distinction matters. At the same time, the proposed legislation raises broader questions about confidentiality that may affect different forms of mediation in different ways. We believe those differences deserve careful consideration as the legislation moves forward.

Join the Conversation

We are using this post as a public forum on the Community Boards page where mediators, attorneys, mediation providers, participants, and community members can respectfully exchange perspectives about SB 574.
We invite you to join the conversation, ask questions, share your experience, and listen to the views of others.

We ask everyone participating in the conversation to follow the values at the heart of mediation: listen with curiosity, speak from your own experience, avoid personal attacks, and engage respectfully with differing perspectives.

Thank you to the community member who challenged us to broaden this conversation—and to everyone who continues to support thoughtful dialogue about the future of mediation in California.

READ SB 574: https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202520260SB574

READ COMMUNITY BOARDS’ ORIGINAL ALERT BELOW

Happening this week! In this training, you will learn how to:- Create a sense of safety and openness that allows real di...
07/28/2026

Happening this week!

In this training, you will learn how to:

- Create a sense of safety and openness that allows real dialogue to happen
- Guide parties in developing self-empathy and identifying what truly matters to them
- Support each person in recognizing and empathizing with the other’s experience
- Use reflective listening and perspective-taking to bridge differences and reduce conflict
- Facilitate conversations that move from disconnection to insight—and toward shared solutions

Register now using this link: https://tr.ee/1FEfRiTyGi

What helps people stay safer in moments of tension, conflict, or uncertainty — without relying on weapons, force, or esc...
07/24/2026

What helps people stay safer in moments of tension, conflict, or uncertainty — without relying on weapons, force, or escalation?

Join Gilda Bettencourt of Nonviolent Peaceforce for a practical two-hour introduction to Unarmed Civilian Protection, a growing global field rooted in the belief that communities can build safety through presence, preparation, relationship, and courageous nonviolence.

Register now using this link: https://tr.ee/d3KuguYgN2

Happening next week!Why is it often hardest to be understood by the people we are closest to? When conflict arises in cl...
07/22/2026

Happening next week!

Why is it often hardest to be understood by the people we are closest to?

When conflict arises in close relationships, it can feel especially painful. We experience disconnection from those with whom we share deep bonds, transforming close relationships into places where we feel unseen. Misunderstandings repeat, defenses rise, and connection starts to slip away.

Nethra's workshop offers a different path. Register now using this link: https://tr.ee/1FEfRiTyGi

Sunday Streets in the Mission was a blast! Thanks to everyone who came out to this event, and we can't wait for the next...
07/21/2026

Sunday Streets in the Mission was a blast! Thanks to everyone who came out to this event, and we can't wait for the next Sunday Streets in Bayview!

We will be tabling at Sunday Streets in the Mission this weekend. Say hello, grab a freebie, and learn about our conflic...
07/16/2026

We will be tabling at Sunday Streets in the Mission this weekend. Say hello, grab a freebie, and learn about our conflict resolution services!

In our next training, you’ll explore how to create a strong, safe “container” for mediation—one that supports honesty, c...
07/13/2026

In our next training, you’ll explore how to create a strong, safe “container” for mediation—one that supports honesty, curiosity, and emotional clarity. Through guided exercises, you’ll learn how to help each party slow down, connect with their own needs, and express them in ways that invite understanding rather than escalation.

Register now using this link: https://tr.ee/1FEfRiTyGi

Address

601 Van Ness Avenue, Ste 2070
San Francisco, CA
94102

Opening Hours

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm

Telephone

+14159203820

Alerts

Be the first to know and let us send you an email when Community Boards San Francisco posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to Community Boards San Francisco:

Shortcuts

Share

Category