Shelby Police Department

Shelby Police Department Welcome to the official page of the Shelby Police Department. We would like to welcome you to the official page of the Shelby Police Department.

Our department is built around one basic principal that we believe is the cornerstone of our mission; service. The eighty-five men and women that make up the Shelby Police Department work diligently to provide both residents and visitors with the highest level of customer service possible. If you are looking for more information about the Shelby Police Department, please visit

Mission: The Shelby Police Department will support and defend a safe environment for all citizens by demonstrating passion and compassion for the common good. We will exercise fairness, integrity, and ethical behavior that will result in collaborative communities who trust and respect individual needs and differences. This will be accomplished through effective communications and teamwork while striving to meet outcomes identified in the continuous improvement plan. We will assume our roles and responsibilities in a professional manner that best serves the community of Shelby.


Edit: The issue has been resolved

911 Issues in the Southeast

We have received notice from multiple phone carriers that there are issues with 911 service – wireline and wireless – across the entire southeastern portion of the country. Carriers are addressing the issues at their respective levels and working toward a resolution. If you have an emergency and cannot reach 911, please call 704-484-6845 for city residents and 704-484-4822 for county residents

Thank you


130 West Warren Street
Shelby, NC

General information

Jeffrey H. Ledford Chief of Police


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