Mason County 911

05/06/2026

📲 Heads up: Verizon has again notified us that there are SIX tower sites out of service in our area. This outage potentially affects 911 calls from your Verizon wireless device. We will update this post once more information is known or the outage is resolved.

05/04/2026

7:30 PM Final update:
We were made aware that Verizon service has been restored and things should be back to normal.

We rely heavily on wireless communications and moments like this are always good to reflect on plans in case of an emergency. Wildland fire season is rapidly approaching as well!

Stay safe.

🚨 Verizon wireless customers be advised! 🚨
Mason County 911 has been notified of a widespread outage affecting Verizon wireless customers in Mason County and surrounding areas. If your phone has no service your ability to call 911 is impacted.

The only ETA to full restoration we have received is 10:00 PM tonight (Monday 5/4/2026)!

We will update this post as more details become available.

04/15/2026

🚔 🚨 Mason County Sheriff's Office It is an honor to work with you, making safety and community a priority in Mason County. Stay safe out there! 💙 💛 🚨 🚓

This week, the Mason County Sheriff’s Office proudly recognizes National Public Safety Telecommunicators Week and extends our appreciation to our partners at Mason County 911 (MACECOM).

Behind every call for help is a highly trained telecommunicator providing calm, clear guidance and coordinating critical resources. They are the steady voice in emergencies and the vital link connecting our community to first responders.

Their professionalism, dedication, and commitment to public safety make a difference every single day. We are proud to work alongside them in serving and protecting Mason County.

Please join us in thanking our 911 dispatchers for the essential work they do.













~40

04/14/2026

Holy smokes look at that!! We appreciate you all as well, shout outs to Mike, Spencer, Kyle and Ron! They are the best and keep us up and running 24x7 365! ❤️ 🙏

It’s 911 Telecommunicators Week, we want to say a huge THANK YOU to the dedicated MaceCom dispatchers at Mason County 911! Your calm voices, quick thinking, and professionalism make a difference everyday when our community needs you the most. We’re proud to join the local effort to say it loud and clear: Thank you MaceCom Dispatchers!

04/14/2026

❤️ Thank you for your support and for all you do for Mason County as well, Peninsula Credit Union!!

🧑‍🚒 👮 ☎️ It's 911 Telecommunicators Week. Thank you to our local dispatchers who are there when we need you, to keep all of us safe! Drop your appreciation in the comments! 🙌 🤍 🖤 💛

Mason County 911
Kitsap 911
Jeffcom 911 Communications
Jefferson County, WA Government

04/14/2026

Thank you so much Mason PUD 3 you guys rock! ⚡️ 💪 we love working together!

04/12/2026

Awe shucks, thank you ❤️ The Youth Connection. You all do amazing work for our young community members, we appreciate your friendship and teamwork.

Today marks the beginning of National Public Safety Telecommunicators Week (April 12–18).

This week, we recognize the 911 dispatchers and public safety telecommunicators who are there 24/7. Answering calls, providing calm in crisis, and connecting people to life-saving support. Mason County 911

Their work often happens behind the scenes, but their impact is felt in every emergency response. Join us this week in showing appreciation for the dedication, service, and care they bring to our communities every single day. Thank you MACECOM!

04/12/2026

Heck yes, thank you so much ❤️ ⚡️ Mason County PUD No. 1!

Huge shoutout to our partners at Mason County 911 and Jeffcom 911 Communications for 911 National Public Safety Telecommunicators Week!

We’re incredibly grateful for the critical work you do every day, and for the strong partnerships we’ve built together over the past several years.

Your teams play a vital role in directing our crews to emergencies and ensuring clear communication across all responding agencies. That coordination makes a real difference and helps keep our communities safe. Thank you for all that you do!

04/12/2026

Thank you 🙏 ❤️ 🚒 🚑 Central Mason Fire & EMS

Thank you to you amazing telecommunication workers. You are the first line in an emergency response and the calm voice during the chaos. Keep up the amazing work you do. We are forever grateful.

03/25/2026

Mason County stay vigilant! If you see someone or vehicle matching the description, call 911 right away. Do not engage. Let our law enforcement officers do what they do best. They are working hard rn!

01/14/2026

Public Notice – Verizon Service Outage

Mason County 911 has been advised of a major service outage affecting Verizon customers across several states.

Mason County, along with our partner 911 agencies in Thurston and Kitsap Counties, has been identified as potentially impacted. This outage may prevent some Verizon customers from being able to contact 911.

At this time, we have no additional information or details to share. We are actively monitoring the situation and coordinating with regional partners.

If you are unable to reach 911 and have access to another phone or carrier, please use that option. WiFi calling may also be available, but be sure to clearly convey your location if you phone in.

Updates will be shared as information becomes available.