Springdale Water Utilities

07/02/2026

SWU wishes you a happy and safe weekend!

06/22/2026

Congratulations to Chris Pickard on 20 years of employment with SWU! An award was presented to Chris last week by Springdale Water and Sewer Commission Chair Chris Weiser at the monthly Water and Sewer Commission meeting. Thank you Chris for all of your hard work and dedication to SWU!

05/25/2026

OFFICE CLOSURE NOTICE: In observance of Memorial Day, the SWU office will be closed on Monday, May 25, 2026. We will reopen at regular business hours on Tuesday, May 26.

We wish everyone a safe and meaningful Memorial Day.

05/01/2026

03/17/2026

We are happy to congratulate Gordon Jennings for his 10-year anniversary with SWU! Gordon works in the Maintenance department at the utility. He received an award recognizing him for his service at the Water and Sewer Commission meeting today. The award was presented to him by Commission Chair Chris Weiser. Congratulations Gordon, on such a great accomplishment and thank you for all you do for the utility!

02/13/2026

UPCOMING OFFICE CLOSURE NOTICE - SWU will be closed Monday, February 16, 2026 in observance of Presidents' Day. We will resume regular business hours on Tuesday, February 17 at 8:00 a.m.

02/03/2026

We also celebrated David Jones' 20-year anniversary with SWU during the December Commission meeting. David works in the Meters Department at the utility. An award was presented to him by Commission Chair Chris Weiser. Congratulations David, on such a great accomplishment and thank you for all you do for the utility!

02/03/2026

Mr. Charlie Harwell was recognized during December’s Commission meeting for 40 years of dedicated service as the Water and Sewer Commission’s Legal Counsel.
We wish him a happy retirement and thank him for more than four decades of exceptional service, professionalism, and commitment!

01/25/2026

SWU offices will be closed Monday, January 26th, due to inclement weather. We will plan on opening at 9 a.m. on Tuesday, January 27th.

01/22/2026

A message from Executive Director Ward regarding the low temperatures:

As low temperatures come into our area, we should be mindful of some things we can do to reduce the chances of pipes freezing.

• If in doubt, leave your water running slightly inside your house nearest to where the water line enters the house. Just a trickle should be sufficient.
• Unlike some systems, ours is healthy enough to handle a slightly running faucet. SWU can handle the flows.
• Do not shut off your water unless you absolutely have to. Water can get trapped in your pipes and still freeze.
• Make sure your crawl spaces under your house have entrance doors closed or blocked that access your crawl space.
• Close your garage door. Many pipes freeze when a garage door is left open and or is not heated.
• If possible, provide safe, low temp heat in an unheated garage or attic space where pipes may be.
• Remove water hoses from outside faucets to prevent hoses from cracking.
• If you are concerned about your meter freezing in your box, place a bag of top soil or other loose material in a bag or other insulating material over the lid.
• If you have water loss, please call 479-751-5751 and we will dispatch personnel as soon as safely possible to determine if it is an SWU issue or a customer issue.
• Fill some containers with water and keep inside the house in case efforts to prevent freezing fail.

Above all, be safe. Thank you.