Illinois Department of Human Services

Illinois Department of Human Services Illinois Department of Human Services

The Illinois Department of Human Services is one of Illinois' largest agencies, with more than 13,000 employees and an annual budget of over $5.4 billion. Illinois created IDHS in 1997, to provide our state's residents with streamlined access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to

self-sufficiency. IDHS is proud of its diversity, efficiency, and the services that the agency and its community partners provide to Illinois citizens.

When you contact the 988 Su***de and Life Crisis line, your call or text will be answered by a specialist who has receiv...
12/07/2023

When you contact the 988 Su***de and Life Crisis line, your call or text will be answered by a specialist who has received thorough su***de prevention and crisis intervention training based on best practices regarding the situation.

The care provided to callers is designed to be both compassionate and accessible, with a focus on addressing the specific needs of each individual. #988

Please join us to learn about numerous career options at the Alton Mental Health Center Job Fair on December 12th from 1...
12/07/2023

Please join us to learn about numerous career options at the Alton Mental Health Center Job Fair on December 12th from 10am-12pm. At the event, you can expect to learn about the application process as well as the amazing benefits an IDHS career has to offer. Register for the event here: https://bit.ly/4140x8p

To see open positions visit: https://bit.ly/3R4I1Il

Congratulations to IDHS's Carolynne Jorgenson, Alicia Robinson & Shelly Tweedy who graduated from the 2023 Governor’s Of...
12/06/2023

Congratulations to IDHS's Carolynne Jorgenson, Alicia Robinson & Shelly Tweedy who graduated from the 2023 Governor’s Office Academy of Leadership (G.O.A.L.) today! 🥳

The G.O.A.L. program was created for the purpose of advancing excellence in public-service leadership. These leaders are the backbone of State government and play critical roles in providing stability through transitions and maintaining the operations that serve the State's mission.

A special thank you to the Illinois Department of Central Management Services for sponsoring this important program.

Looking to make a difference in the Dixon, IL area? Find job openings such as Mental Health Technician Trainee, office p...
12/04/2023

Looking to make a difference in the Dixon, IL area? Find job openings such as Mental Health Technician Trainee, office positions, nursing and more at: https://bit.ly/3FOP8iM

Congratulations to IDHS Secretary Designate Dulce Quintero for being recognized with the inaugural ALMA del Líder (Soul ...
12/01/2023

Congratulations to IDHS Secretary Designate Dulce Quintero for being recognized with the inaugural ALMA del Líder (Soul of A Leader) award last night. ALMA Chicago presented Secretary Quintero with this recognition for their appointment as the first out nonbinary individual to lead a State agency. Secretary Quintero has dedicated their career and life to serving and advocating for others, especially the LGBTQIA+ community.

“It’s not just about a person. It’s about a community. So here we are to celebrate all of us, but also to remind us to continue to do the work,” Secretary Quintero said at the ceremony last night.

Thank you to ALMA Chicago’s Executive Director Manuel Hernández, staff, and board members for their important work!

Today we acknowledge World Aids Day. At IDHS, we grieve the lives lost and recommit ourselves to supporting those impact...
12/01/2023

Today we acknowledge World Aids Day. At IDHS, we grieve the lives lost and recommit ourselves to supporting those impacted by HIV. IDHS does this through a variety of supports, including our Home Service Program and our partnership with the National Working Positive Coalition to strengthen vocational rehabilitation practices in serving individuals in Illinois with disabilities living with, or at greater risk, for HIV. Our work together will focus on assessing needs, building capacity, staff training, and raising awareness and utilization of resources. Through coordination with Mark Misrok, Executive Director of the National Working Positive Coalition, IDHS’s Division of Rehabilitation Services will be participating in the launch meeting for the Chicago HIV Employment Services Network in mid-December.

Find out more about Working Positive here: https://www.workingpositive.org/

If you or someone in your life is contemplating su***de or going through a crisis related to mental health or substance ...
11/30/2023

If you or someone in your life is contemplating su***de or going through a crisis related to mental health or substance use, dialing 988 offers access to round-the-clock, confidential, and cost-free support. #988

Earlier this month, IDHS Secretary Dulce Quintero and IDHS team members visited Trinity Services, Inc., which serves nea...
11/29/2023

Earlier this month, IDHS Secretary Dulce Quintero and IDHS team members visited Trinity Services, Inc., which serves nearly 6,000 adults and children living with intellectual and developmental disabilities, as well as mental-health needs.



The visit included seeing residential and community day services programs. While there, the team was able to meet and speak with individuals receiving services and supports from Trinity as well as the direct-care staff. It was a reminder of the critically important work being done by organizations like Trinity every day with the support of IDHS. Thank you, Trinity!



Read more: https://www.trinityservices.org/news/2023/11/22/dulce-quintero-secretary-of-the-illinois-department-of-human-services-(idhs)-visits-trinity-services

This Thursday, ALMA Chicago will present IDHS Secretary Dulce Quintero with the inaugural ALMA del Líder (Soul of A Lead...
11/28/2023

This Thursday, ALMA Chicago will present IDHS Secretary Dulce Quintero with the inaugural ALMA del Líder (Soul of A Leader) award in recognition for their appointment as the first nonbinary individual to lead an Illinois agency.

Secretary Quintero has dedicated their life and career to serving and advocating for others in the community, especially the LGBTQIA+ community. Their lived experience has influenced how they view leadership and being a public servant.

“I have a multifaceted background and identity, as someone who came from Mexico at age 9, and had to learn how to live in this country and speak the language. My parents were farm workers and had to move around a lot. I grew up from a very humble beginning, and I know about poverty,” Secretary Quintero recently told Windy City Times in an interview.

“I've had that trajectory in my life, and I've experienced homelessness. With that in my background, there will be a whole level of advocacy at the table that will make me relentless. I'll never be too tired to advocate.”

Congratulations Secretary Quintero!

La Donna Marie Williams says she identifies as Black and Native, and she honors her ancestors for who they were and the ...
11/28/2023

La Donna Marie Williams says she identifies as Black and Native, and she honors her ancestors for who they were and the legacy they left behind for her family. “If you know anything about Chicago, you know that it was founded by Jean Baptiste Point du Sable. Chicago was a trade town and home to Native Americans,” says La Donna Marie Williams. “My tribe is the Blackfeet Nation. My great grandparents were born in Chicago as well as my grandmother, mother, and myself. The Nation of Blackfeet is often referred to as the ‘Wandering Warriors’. One translation of Blackfoot is ‘a blend of African and Cherokee heritage’. I am proud of who I am and hope that colorism, like racism, will be erased with knowledge and appreciation of each culture’s contribution to this country.”

Please join us to learn about numerous career options at the Choate Developmental Center Job Fair on November 29th from ...
11/27/2023

Please join us to learn about numerous career options at the Choate Developmental Center Job Fair on November 29th from 4pm-6pm. At the event, you can expect to learn about the application process as well as the amazing benefits an IDHS career has to offer. To see open positions visit:https://bit.ly/49p21h0

Please join us to learn about numerous career options at the Murray Developmental Center Job Fair on November 28th from ...
11/24/2023

Please join us to learn about numerous career options at the Murray Developmental Center Job Fair on November 28th from 4pm-6pm. At the event, you can expect to learn about the application process as well as the amazing benefits an IDHS career has to offer. To see open positions visit: https://bit.ly/3FM03K6

Can’t make it? We are holding another Job Fair at Murray Developmental Center on December 12 & 13 from 4pm-6pm.

Today, as we recognize what we are thankful for, IDHS remains dedicated to serving Illinois residents. We want you to kn...
11/23/2023

Today, as we recognize what we are thankful for, IDHS remains dedicated to serving Illinois residents. We want you to know that when you need it. For more information about the Illinois Department of Human Services and the assistance we provide, please visit our website: www.dhs.state.il.us

Bethany Hologa, proud member of the Chickasaw and Choctaw tribes, implores others to discover the beauty of the many Ind...
11/21/2023

Bethany Hologa, proud member of the Chickasaw and Choctaw tribes, implores others to discover the beauty of the many Indigenous nations all around us and exist beyond stereotypes and mascots. “This month allows Indigenous people a chance to celebrate and recognize the progress we have made, while offering non-indigenous people an opportunity to seek out information about the many tribes that exist, acknowledging the different traditions, languages, and values,” said Hologa. “We thrive and prosper and still hold tight to our heritage and honor our ancestors. Each tribe has its own meaningful history and culture that should be highlighted.”

Today is Transgender Day of Remembrance, first held in November 1999 to honor Rita Hester, a Black transgender woman who...
11/20/2023

Today is Transgender Day of Remembrance, first held in November 1999 to honor Rita Hester, a Black transgender woman who was murdered in 1998. A web project, "Remembering Our Dead", was launched the following year to remember Rita and others lost to violence and hate, including Black trans women Chanelle Pickett and Monique Thomas.

2023 has been one of the deadliest years on record for the transgender community, as bigotry and violence continue to be emboldened by waves of transphobic rhetoric and legislation. We mourn with the families and friends of those lost.

We express our support and encourage your support for the safety and dignity of all transgender, gender-diverse, and gender-expansive people. While we mourn and remember those lost, let us also work to create a world where we can all live free from fear and senseless violence, and nurture a future marked by joy and liberation for all.

Looking for volunteer opportunities that will help make a difference in your community? See upcoming openings and find o...
11/20/2023

Looking for volunteer opportunities that will help make a difference in your community? See upcoming openings and find one that fits what you’re looking for! https://serve.illinois.gov/

IDHS recently joined community partners and Playful Learning Landscapes in the North Lawndale community for a ribbon cut...
11/17/2023

IDHS recently joined community partners and Playful Learning Landscapes in the North Lawndale community for a ribbon cutting ceremony at a newly installed interactive space for families at the Family Community Resource Center in Chicago. Playful Learning takes moments such as waiting at the doctor’s office and turns them into fun, engaging learning experiences for both children and their families.



You can read more about the work being done in the North Lawndale community here: https://www.actforchildren.org/program-supports/family-community-impact/north-lawndale-connection

The Windy City Times recently spoke with IDHS Secretary, Dulce Quintero, about the lived experience that informs their s...
11/17/2023

The Windy City Times recently spoke with IDHS Secretary, Dulce Quintero, about the lived experience that informs their steadfast commitment to helping others.



“I have a multifaceted background and identity, as someone who came from Mexico at age 9, and had to learn how to live in this country and speak the language. My parents were farm workers and had to move around a lot. I grew up from a very humble beginning, and I know about poverty,” said IDHS Secretary Quintero. “I've had that trajectory in my life and I've experienced homelessness. With that in my background, there will be a whole level of advocacy at the table that will make me relentless. I'll never be too tired to advocate.”

Windy City Times News - Dulce Quintero has always believed in helping people and decades of doing so has resulted in an especially noteworthy achievement. Recently, Illinois Gov. JB Pritzker appointed Quintero, a member of the Chicago LGBT Hall of Fame, as

Dr. Araceli Cabarcas, a psychologist at Packard Mental Heath Center, is Ngäbe-Buglé by birth and was adopted into a Tlin...
11/17/2023

Dr. Araceli Cabarcas, a psychologist at Packard Mental Heath Center, is Ngäbe-Buglé by birth and was adopted into a Tlingit clan, Kiks.ádi, in Alaska. “It’s important to address the misconceptions about Native Americans and the challenges they have faced, or continue to face, because of displacement from their lands. I feel that American history does not include key moments when indigenous people defended their land from invasion, like the story of the Battle of Sitka of 1804.

“The Ngäbe-Buglé community has experienced much adversity with loss of land, which is the root of malnutrition and loss of income. Without income, medical needs, clean water, and schooling become secondary to basic survival. Without an education, the Ngäbe-Buglé people are often unaware of legal rights which directly impacts their ability to advocate for themselves. This is universal for all indigenous communities; it is hard to move forward without strong shoulders to lean on. This is why I serve the individuals in our care as a psychologist.”

No one should feel alone through challenging times. When facing mental hardships, dialing 988 will directly connect you ...
11/16/2023

No one should feel alone through challenging times. When facing mental hardships, dialing 988 will directly connect you to an experienced and caring professional who is ready to help you in the way that best suits your needs. #988

As this Illinois Times cover story exemplifies, Native American Heritage Month isn’t just about history. It’s about an o...
11/15/2023

As this Illinois Times cover story exemplifies, Native American Heritage Month isn’t just about history. It’s about an ongoing process of acknowledging the Indigenous community’s contributions to society.

Students at the Illinois School for the Visually Impaired did just that as they welcomed Native American input to create a new logo for their school. As the story explains: “The result is a new take on the ISVI Warriors, a logo that reflects the 175-year-old school's way of life where the students must fight harder for what they achieve. The process has also given the ISVI students and administration a new appreciation for the culture that was co-opted by the school's old, Native American feathered headdress logo.”

Read more here: https://www.illinoistimes.com/news-opinion/warriors-with-a-difference-17654136

The word is out! 📢 Thank you WSIL News 3 for covering the first Healing Illinois in-person regional event in collaborati...
11/13/2023

The word is out! 📢 Thank you WSIL News 3 for covering the first Healing Illinois in-person regional event in collaboration with the Southern Illinois Community Foundation earlier this month, and for sharing this important grant opportunity with the public.

Nonprofit organizations across Southern Illinois are encouraged to apply for Healing Illinois grants. Up to $30,000 in funding is available to organizations interested in doing racial-equity work.

For more information about Healing Illinois and to apply, visit: https://www.dhs.state.il.us/page.aspx?item=126286.

Local Organizations in Southern Illinois Mobilize for Healing Illinois’s Second Phase

Please join us to learn about numerous career options at the Kiley Developmental Center Job Fair on November 16th from 1...
11/13/2023

Please join us to learn about numerous career options at the Kiley Developmental Center Job Fair on November 16th from 10am-noon. At the event, you can expect to learn about the application process as well as the amazing benefits an IDHS career has to offer. Register for the event here: https://bit.ly/3KEj97c
To see open positions visit: https://bit.ly/3Q4Pecg

This Veterans Day, we honor those who've served with gratitude for their unwavering dedication. Your courage and sacrifi...
11/11/2023

This Veterans Day, we honor those who've served with gratitude for their unwavering dedication. Your courage and sacrifice inspires us all.

We would also like to acknowledge the challenges of military service. If you are a Service Member, Veteran or Family member struggling with mental distress, we encourage you to reach out for help by dialing 988 and pressing 1.

Thank you Senator Robert Peters and the Illinois Senate Black Caucus for meeting with IDHS Sec. Quintero, Quiwana Bell w...
11/09/2023

Thank you Senator Robert Peters and the Illinois Senate Black Caucus for meeting with IDHS Sec. Quintero, Quiwana Bell who heads the Office of Firearm Violence Prevention, & IDHS legislative staff.



Great to talk Reimagine Public Safety Act progress & share our vision for the work ahead!

Confidential support is available for Service Members, Veterans and their Families, from counselors trained in crisis pr...
11/09/2023

Confidential support is available for Service Members, Veterans and their Families, from counselors trained in crisis prevention and military culture. Dial 988 and press 1 or text 838255 for the Veterans Crisis Line.

Free, online su***de prevention training and continuing education credits are available for community members, law enfor...
11/07/2023

Free, online su***de prevention training and continuing education credits are available for community members, law enforcement, clergy, teachers, first-responders, and anyone who supports or serves our military Service Members, Veterans, and their Families. Sign up to become a voice for those who serve. https://illinois-smvf.psycharmor.org/

Looking to make a difference in the Quincy, IL area? Check out open job postings and find your next impactful role: http...
11/06/2023

Looking to make a difference in the Quincy, IL area? Check out open job postings and find your next impactful role: https://illinois.jobs2web.com/

Please join us to learn about numerous career options at the Mabley Developmental Center Job Fair on November 9th from 1...
11/06/2023

Please join us to learn about numerous career options at the Mabley Developmental Center Job Fair on November 9th from 10am-12pm. At the event, you can expect to learn about the application process as well as the amazing benefits an IDHS career has to offer.
Register for the event here: https://bit.ly/3yr1wlA
To see open positions visit: https://bit.ly/3ZFUaXY

IDHS is honored to recognize Native American Heritage Month. We celebrate the rich, diverse cultures, traditions and his...
11/03/2023

IDHS is honored to recognize Native American Heritage Month. We celebrate the rich, diverse cultures, traditions and histories of Native Americans and recognize their immense contributions to our state & nation.

The 988 Su***de & Crisis Lifeline provides help resources via text, call, and online chat for those who are facing situa...
11/03/2023

The 988 Su***de & Crisis Lifeline provides help resources via text, call, and online chat for those who are facing situations of mental distress. Every chat and text center within the 988 Lifeline network holds accreditation from either the American Association of Suicidology or the International Council for Helplines, and is available 24/7 across the US.

This week, IDHS Secretary Dulce Quintero joined Chicago nonprofit leaders to celebrate Hispanic Federation's one year an...
11/02/2023

This week, IDHS Secretary Dulce Quintero joined Chicago nonprofit leaders to celebrate Hispanic Federation's one year anniversary in the Midwest.

Secretary Quintero highlighted the important role that Latino-serving nonprofits play in creating community and empowering future leaders.

Secretary Quintero pointed to their own story working with communities across Chicago—in particular, their work with unhoused young people in the city’s West Side while working at La Casa Norte’s youth drop-in program. There, they saw how La Casa Norte would hire young people who were former clients.

“I was honored to witness many of them eventually become permanent staff, where they could ensure their lived experiences became a part of the model for success,” Secretary Quintero said.

Now at IDHS, they continue to center those with lived experiences as the ultimate experts on how the agency can best serve clients.

Attention: Illinois Link card customers and non-customers are reporting that they have received phishing texts to their ...
11/02/2023

Attention: Illinois Link card customers and non-customers are reporting that they have received phishing texts to their cell phones that state, “Your Link card is blocked” with a phone number to call. If you received this text, do not call the phone number and do not provide your Link card number and/or PIN to anyone. If you did provide your information, please change your PIN right away and request a new Link card by calling the Illinois Link Helpline at 1-800-678-LINK. If you need a replacement card right away, go to your local IDHS office.

While IDHS will send informational text messages to customers, we will never ask for your personal information like LINK card number and/or PIN. Only use the number on the back of your Link card 1-800-678-LINK (5465), ebtEDGE.com or the ebtEDGE app to access your Link account. Visit www.LINK.Illinois.gov for more information on keeping your account safe.

Today marks the beginning of Native American Heritage Month.Last week, IDHS Secretary Dulce Quintero joined staff and st...
11/01/2023

Today marks the beginning of Native American Heritage Month.

Last week, IDHS Secretary Dulce Quintero joined staff and students at the Illinois School for the Visually Impaired in Jacksonville as they unveiled the new school logo. The assembly included performances and stories from Native American performers.

The students decided to change the school’s previous logo from that of a Native American Chieftain to a new shield. The students worked in partnership with IDHS to create the new logo of a shield with an “I” in braille for Illinois. Students met with Andrew Johnson on multiple occasions to learn more about the Native American experience in Illinois. Johnson is a citizen of the Cherokee Nation and the Executive Director of the Native American Chamber of Commerce of Illinois.

Governor JB Pritzker also signed a proclamation declaring October 25, 2023, as ISVI Warriors Day “to celebrate indigenous cultures in Illinois and the student leadership of the Illinois School for the Visually Impaired who have decided to update their mascot to one that is inclusive of all cultures and represents their commitment to a better future.”

988 is separate from 911. When someone in distress contacts the 988 hotline, a trained crisis counselor will talk with t...
10/31/2023

988 is separate from 911. When someone in distress contacts the 988 hotline, a trained crisis counselor will talk with the caller, rather than generating an immediate police response. The call handler will attentively listen to your crisis description and provide assistance based on your personal needs.

Looking to make a difference within the Springfield area? IDHS is looking to hire a variety of positions such as Human R...
10/30/2023

Looking to make a difference within the Springfield area? IDHS is looking to hire a variety of positions such as Human Resources Specialists. Explore opportunities such as this and others at: https://bit.ly/3LFzXfm

Urge any Veterans or currently serving military personnel in your life to seek help if they encounter difficulties or fi...
10/27/2023

Urge any Veterans or currently serving military personnel in your life to seek help if they encounter difficulties or find themselves in a crisis. Remember, any Service Member, Veteran, or Family member can call the Military and Veterans Crisis Line. Dial 988, then press 1, or text at 838255.

Today, IDHS Secretary Dulce Quintero joined Governor JB Pritzker, Lieutenant Governor Juliana Stratton, and other champi...
10/25/2023

Today, IDHS Secretary Dulce Quintero joined Governor JB Pritzker, Lieutenant Governor Juliana Stratton, and other champions of early childhood education at Carole Robertson Center for Learning in Chicago to announce a new state agency. Once the transition is complete, this agency will house all of the state’s early childhood programs and funding.



“We are so proud to be a part of this historic investment in our state’s children and their shared futures,” Secretary Quintero said. “And we welcome the chance to further streamline programs and services for young children and their families.”



Currently, early childhood programs and services are housed in three separate agencies—ISBE, IDHS, and DCFS.

Address

100 S Grand Avenue E
Springfield, IL
62704

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+18008436154

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