Lassen Municipal Utility District

Lassen Municipal Utility District This page is meant to keep our customers updated and informed. Please contact us via http://www.lmud.org/about/contact-directions/

Lassen Municipal Utility District is a community-owned electric utility serving Susanville and the surrounding area. Our business hours are 8:30am to 4:30pm Monday through Friday. Our offices are closed for major holidays. Our customer service line, http://www.lmud.org/about/contact-directions/ may be reached 24hrs a day, 7 days a week. Reference to any specific commercial products, processes or s

ervices or the use of any trade, firm or corporation name does not constitute endorsement or recommendation by Lassen Municipal Utility District or its employees.

🎉✨ We are so excited to announce the winners of our very first Student Art Safety Sticker Contest! 🎨🖍️These talented you...
05/30/2026

🎉✨ We are so excited to announce the winners of our very first Student Art Safety Sticker Contest! 🎨🖍️
These talented young artists created incredible original designs that will soon be turned into stickers and shared with students next school year alongside our ⚡ high-voltage safety demonstrations.
👏 A huge congratulations to our winners—and a big THANK YOU to everyone who took the time to enter and share their creativity with us! 💙
Stay tuned… we can’t wait for you to see these amazing stickers in action! 🚸✨

Naomi Duerksen: Kindergarten, Richmond Elementary
Ella Eloise Mae Rojas: Kindergarten, Shaffer
Asher Elwell: 2nd grade, Shaffer
Ellie Cain: 3rd grade, Shaffer
Linden Elwell: 4th grade, Shaffer
Julio Emmanual Ayalon-Galaviz: 5th grade, Meadowview

You're invited to share coffee and pastries with LMUD's General Manager, Nick Dominguez. This is the third in a series o...
05/29/2026

You're invited to share coffee and pastries with LMUD's General Manager, Nick Dominguez. This is the third in a series of casual conversations with the community we serve. Hope to see you there!

May 28, 2026. Due to an employee development training, the LMUD offices will be closed today. We can be reached by phone...
05/28/2026

May 28, 2026. Due to an employee development training, the LMUD offices will be closed today. We can be reached by phone at 530-257-4174 or online at www.lmud.org. Thank you for your patience and understanding.

We've received some feedback on our outage text alert system. Here is a quick overview of how the system works.1) We use...
05/27/2026

We've received some feedback on our outage text alert system. Here is a quick overview of how the system works.

1) We use a third party called Trumpia to send out the alerts. To enroll in the system, you must text the letters LMUD to this number: 877-754-7697. If you have successfully enrolled, you will receive an automated message that reads, "LMUD: Welcome! Msg&Data rates may apply. Reply HELP for help, STOP to optout 5302574174" With a second message that reads, "LMUD: Thank you for signing up for automated outage information. Please do not reply to this message. To unsubscribe, reply STOP"

2) If you do not get this message, you are likely already enrolled, or your carrier has blocked the messages, thinking they are spam. 877-754-7697 is not unique to LMUD. This number is used by other entities. You may have received an unwanted text from one of these entities and blocked the number.

3) If you reply to the text alert messages, you will not get a reply. Please do not report outages or ask for updates via text reply. We welcome your comments on Facebook or by phone. You can also email [email protected], and we'll get back to you as soon as possible.

4) Report outages ONLY through our SmartHub app, or by calling our 24/7 customer service number, 530-257-4174.

Finally, if you need assistance enrolling in the outage text alerts, please call us during business hours, 8:30am to 4:30pm. We'll be happy to help. We can also search our database to see if you are enrolled, but we cannot manually enroll your number.

9:15PM - Power has been restored to the LMUD system. If you are still without power, please call us at 530-257-4174. Our...
05/27/2026

9:15PM - Power has been restored to the LMUD system. If you are still without power, please call us at 530-257-4174. Our customer service line is manned around the clock. Again, we thank you for your patience and understanding.

8:48PM - PG&E has identified the issue with their 230kV line that feeds our system as well as the surrounding utilities. They believe they have resolved the issue and have begun the process of restoring power. This could take up to two hours. Load must be brought back slowly as not to overload the line. We will update this post as soon as we have more information, or when power is fully restored. We understand that power outages are inconvenient and can cause frustration, especially when it is an issue out of our control. We sincerely thank the community for your patience, understanding and support.

5/26/26: 8:00PM - Due to a fault in the PG&E transmission line, LMUD is experiencing a system-wide outage. The outage is wide-spread, affecting other utilities in our region. We will update this post as soon as more information becomes available. To receive outage text alerts, please visit our website, www.lmud.org and click on the Outage Center for enrollment instructions. You can also view a map of all active outages.

Today’s board meeting has been canceled and rescheduled for Friday, May 29th at 3:00pm. We apologize for any inconvinenc...
05/26/2026

Today’s board meeting has been canceled and rescheduled for Friday, May 29th at 3:00pm. We apologize for any inconvinence.

The Lassen MUD Board of Directors will meet today, May 26th, at 5:30PM in the LMUD board room, located at 65 S. Roop Street. Agenda items include a review of the District's quarterly Power & Delivery Cost Analysis, an update to LMUD's organizational chart, and a proposed special meeting to hold a budget workshop. You can view the entire agenda online at www.lmud.org As always, we welcome your input and comments.

6:50PM - Power has been restored to customers in the Eagle Lake area. If you are still without power, please call us at ...
05/22/2026

6:50PM - Power has been restored to customers in the Eagle Lake area. If you are still without power, please call us at 530-257-4174.

5:40PM - LMUD crews are still working to restore power to the Eagle Lake area. We understand that it’s the beginning of a three-day weekend, but rest assured, our linecrews are committed to getting you back in power. We will continue to update this post, even if it’s only to say, “We’re still here, we’re still working!”

3:50PM - Our crews continue to patrol our lines to determine the cause of the outage and reports of partial power. We will continue to update this post as more information becomes available. Thank you for your patience.

5-22-26: 2:20PM - Crews are responding to reports of power outages in the Eagle Lake area. Currently, there is no known cause or restoration time. We will update this post as more information becomes available. To view a map of all active outages, visit https://www.lmud.org/customer-services/outage-center/ To report an outage, please call 530-257-4174.

In observance of Memorial Day, the LMUD offices will be closed on Monday, May 25th. As always, we can be reached around ...
05/22/2026

In observance of Memorial Day, the LMUD offices will be closed on Monday, May 25th. As always, we can be reached around the clock at 530-257-4174 or at www.lmud.org

05/18/2026

6:36 pm All customers impacted by today's outage have had service restored. If you are in the affected area and you are still experiencing an outage, please call (530) 257-4174.

4:48 pm Crews have identified the issue and are working hard to return service to the areas affected. This message will be updated as soon as more information is available.

4:24 pm LMUD is currently experiencing an outage in Eagle Lake and partial outages in northeastern Susanville adjacent to Chestnut St and SIR. Crews are responding, this message will be updated as soon as more information is available.

05/17/2026

1:15pm: Power has been restored to those effected by the earlier disruption. If you are still experiencing an outage, please report to the LMUD office at (530) 257-4174.

11:58am: Crews are currently responding to outages in the Susanville area. No estimated time of restoration is known. More information will be shared as available.

Address

65 S Roop Street
Susanville, CA
96130

Telephone

(530) 257-4174

Website

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